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- Tasks: Serve customers, assist in various store areas, and participate in community events.
- Company: Join Tesco, a leading retailer committed to sustainability and diversity.
- Benefits: Enjoy flexible working, colleague discounts, and 20+ days of holiday.
- Why this job: Be part of a dynamic team, learn new skills, and make a positive impact.
- Qualifications: Passion for service, teamwork, and good communication skills required.
- Other info: Flexible scheduling with guaranteed hours; must be over school leaver's age.
About the role
Availability Window
- Sun: 08:00 - 16:00
- Mon: 06:30 - 10:30
- Thu: 15:00 - 19:00
- Fri: 18:00 - 22:00
- Sat: 08:00 - 14:00
Our Tesco Colleague rate of pay starts from £12.45 an hour; this increases to £13.66 for stores within the M25. Additional payments may also apply depending on location.
It's our policy to offer new colleagues a minimum of 16 guaranteed hours weekly, with options for fewer hours (minimum 12). We are flexible with scheduling within the specified availability windows, and you will receive 3 weeks' notice of your shifts. We welcome close matches to the advertised times even if not exact.
Customers are at the heart of everything we do. Working in our stores involves variety and daily challenges, making it an exciting role. You will help serve our shoppers better, meet great people, learn new skills, and be part of a diverse team.
Responsibilities
- Serve customers with passion and pride, providing excellent service.
- Be knowledgeable about products and store services.
- Assist in various store areas such as service, picking, and replenishment.
- Follow training to ensure safety, efficiency, and excellent service.
- Make customer-focused decisions and deliver routines effectively.
- Participate in seasonal, community, and charity events.
- Understand store performance and contribute to sales, waste reduction, and profit.
- Handle products carefully to maintain quality.
- Live our values, make everyone feel welcome, and adhere to policies.
- Assist with deliveries as required.
Minimum requirements
- Passion for delivering great service with a friendly attitude.
- Ability to build rapport with customers.
- Initiative and decision-making skills for customer needs.
- Teamwork and open communication.
- Punctuality, presentation, and professionalism.
Benefits
- Holiday entitlement starting at 20 days plus a personal day, rising to 22 days after 12 months, plus Bank holidays.
- Request flexible working from day one.
- Colleague discounts, saving up to £2,000 annually.
- Free wellbeing resources and support services.
- Life cover of five times your pay and pension contributions up to 7.5%.
- Flexible benefits including discounts, shares, and cycle schemes.
- Uniform provided and supportive policies.
- Access to colleague networks.
About Us
Our vision is to become every customer's favourite way to shop, committed to responsible and sustainable business practices. We value diversity, equity, and inclusion, welcoming everyone to be themselves. We support flexible work arrangements and are an accredited Disability Confident Leader.
Note: Candidates must be over school leaver's age; specific working hour restrictions apply for under 18s. High volume applications may close early. For more info, visit our website.
Tesco Colleague - Worle Express employer: ENGINEERINGUK
Contact Detail:
ENGINEERINGUK Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Tesco Colleague - Worle Express
✨Tip Number 1
Familiarise yourself with Tesco's values and customer service approach. Understanding their commitment to excellent service will help you align your responses during any interviews or discussions.
✨Tip Number 2
Be prepared to discuss your availability in detail. Since the role has specific time slots, showing flexibility and a willingness to adapt your schedule can make you a more attractive candidate.
✨Tip Number 3
Highlight any previous experience in retail or customer service during your conversations. Sharing specific examples of how you've successfully engaged with customers can set you apart from other applicants.
✨Tip Number 4
Demonstrate your teamwork skills by discussing past experiences where you've collaborated effectively with others. Tesco values open communication and teamwork, so showcasing this can strengthen your application.
We think you need these skills to ace Tesco Colleague - Worle Express
Some tips for your application 🫡
Understand the Role: Read through the job description carefully to understand the responsibilities and requirements. Tailor your application to highlight how your skills and experiences align with what Tesco is looking for in a colleague.
Craft a Strong CV: Make sure your CV is up-to-date and clearly outlines your relevant experience, skills, and achievements. Emphasise any customer service experience or teamwork skills, as these are crucial for the role.
Write a Compelling Cover Letter: In your cover letter, express your passion for delivering great service and your enthusiasm for working at Tesco. Mention specific examples of how you've demonstrated excellent customer service in the past.
Double-Check Your Application: Before submitting, review your application for any spelling or grammatical errors. Ensure that all required documents are included and that your contact information is correct.
How to prepare for a job interview at ENGINEERINGUK
✨Show Your Passion for Customer Service
Make sure to express your enthusiasm for providing excellent customer service during the interview. Share examples of how you've gone above and beyond to help customers in previous roles, as this aligns perfectly with Tesco's values.
✨Demonstrate Teamwork Skills
Since you'll be working as part of a diverse team, highlight your ability to collaborate effectively with others. Discuss any past experiences where you successfully worked in a team environment, showcasing your communication and cooperation skills.
✨Be Prepared to Discuss Flexibility
Given the flexible scheduling mentioned in the job description, be ready to talk about your availability and willingness to adapt to different shifts. This shows that you're committed to meeting the needs of the store and its customers.
✨Research Tesco's Values
Familiarise yourself with Tesco's vision and values before the interview. Being able to discuss how your personal values align with theirs will demonstrate your genuine interest in the company and its mission.
