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- Tasks: Serve customers with passion, assist in store operations, and participate in community events.
- Company: Join Tesco, a leading retailer committed to serving customers and communities sustainably.
- Benefits: Enjoy flexible hours, 20+ days holiday, discounts, wellbeing services, and a supportive work environment.
- Why this job: Be part of a diverse team, learn new skills, and make a positive impact in your community.
- Qualifications: Must be over 18, with a passion for customer service and teamwork.
- Other info: Opportunities for career progression and a welcoming atmosphere for all backgrounds.
Availability Window:
- Days: Sun 06:00 - 13:30
- Days: Fri 06:00 - 13:30
- Days: Sat 06:00 - 13:30
Our Tesco Colleague rate of pay starts from £12.45 an hour; this increases to £13.66 for stores within the M25. Additional payments may also apply depending on location.
It's our policy to offer new colleagues joining us a minimum of 16 guaranteed hours each week, but if you'd like to work fewer hours (to a minimum of 12) we have opportunities for this too and would still love to hear from you.
Customers are at the heart of everything we do. It takes lots of different people to run a store and this is a job for doers, with plenty of variety. It's a committed role, full of everyday challenges, but that’s one of the things that makes it so exciting.
Being a colleague in one of our stores means that you will help to serve our shoppers better every day. You'll meet great people, learn new things and be part of a specialist, diverse team where everyone is welcome. Whether you are looking for stability or flexibility to suit your lifestyle, or the opportunity to progress your career, this can be the role for you.
PLEASE NOTE YOU MUST BE OVER 18 TO APPLY FOR THIS ROLE.
You will be responsible for:
- Knowing your customers and serving them with passion and pride; giving great natural service.
- Being passionate and knowledgeable about the products and services within my store.
- Working across the store in our service, picking and replenishment areas where required.
- Putting into practice the training you have received, so we all work safely, effectively and serve our customers brilliantly.
- Making decisions that are right for customers, delivering routines in store that meet the needs of customers at the right time.
- Taking part in seasonal, community and charity events, creating a great inclusive atmosphere.
- Being knowledgeable about your store’s performance, understanding the part you play and what we need to do together to drive service and sales, reduce waste and shrink and deliver profit.
- Handling products with care to maintain quality and ensure they reach customers in the best condition.
- Being myself, living our values, making everyone feel welcome and always following our policies.
- At times, you may be required to accept deliveries into the store.
You will need:
- A passion for delivering great service, greeting customers with a smile, and serving them with pride.
- The ability to build rapport with customers, meaning they leave the store having experienced a great shopping trip.
- To take the initiative and make decisions that are right for our customers.
- Work well within a team and communicate openly with others.
- Build relationships with colleagues to create a team spirit, having fun and celebrating success.
- Be at work on time, well presented and ready to be a brand ambassador.
What’s in it for you?
- Holiday starting at 20 days plus a personal day rising to 22 days after 12 months (plus Bank holidays).
- Request flexible working from day one.
- Get 10% off and 15% at pay day weekends - save up to £2,000 a year with your Colleague Clubcard with an additional card to share with family outside your home.
- Access to free wellbeing services with a range of resources to support your mind, body, and life.
- Life cover of five times your pay and an award-winning pension with matching contributions up to 7.5%.
- Benefits to suit you, choose what you use - from discounts and shares to cycle to work schemes.
- Uniform provided and policies to support you for all of life’s moments, big and small.
- Access to our colleague networks providing a space for colleagues to come together from a range of backgrounds.
About Us
Our vision at Tesco is to become every customer’s favourite way to shop, whether they are at home or out on the move. Our core purpose is 'Serving our customers, communities and planet a little better every day'. Serving means more than a transactional relationship with our customers. It means acting as a responsible and sustainable business for all stakeholders, for the communities we are part of and for the planet.
Diversity, equity and inclusion (DE&I) at Tesco means that whoever you are and whatever your background, we always want you to feel represented and that you can be yourself at work. In short, we’re a place where Everyone’s Welcome.
Tesco Colleague - Wokingham Superstore employer: ENGINEERINGUK
Contact Detail:
ENGINEERINGUK Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Tesco Colleague - Wokingham Superstore
✨Tip Number 1
Familiarise yourself with Tesco's values and mission. Understanding their commitment to customer service and community involvement will help you align your responses during any interviews or conversations with the hiring team.
✨Tip Number 2
Showcase your customer service skills in any interactions you have with Tesco staff or during the application process. Whether it's being polite and engaging or demonstrating your ability to handle queries, make sure to highlight your passion for serving customers.
✨Tip Number 3
Network with current or former Tesco colleagues if possible. They can provide insights into the company culture and what it takes to succeed in the role, which can be invaluable when preparing for interviews.
✨Tip Number 4
Be prepared to discuss your availability and flexibility during the interview. Since the role requires working specific hours, showing that you can adapt to their scheduling needs will demonstrate your commitment to the position.
We think you need these skills to ace Tesco Colleague - Wokingham Superstore
Some tips for your application 🫡
Understand the Role: Read through the job description carefully to understand the responsibilities and requirements. Highlight key skills such as customer service, teamwork, and initiative that Tesco values.
Tailor Your CV: Make sure your CV reflects your relevant experience and skills. Use specific examples that demonstrate your ability to deliver great service and work well in a team.
Craft a Strong Cover Letter: Write a cover letter that showcases your passion for customer service and your understanding of Tesco's values. Mention how you can contribute to creating a welcoming atmosphere for customers.
Proofread Your Application: Before submitting, double-check your application for any spelling or grammatical errors. A polished application shows attention to detail and professionalism.
How to prepare for a job interview at ENGINEERINGUK
✨Show Your Passion for Customer Service
During the interview, express your enthusiasm for delivering great customer service. Share examples of how you've gone above and beyond to help customers in previous roles or experiences.
✨Demonstrate Team Spirit
Highlight your ability to work well within a team. Discuss past experiences where you collaborated with colleagues to achieve a common goal, as teamwork is essential in a store environment.
✨Be Prepared to Discuss Product Knowledge
Familiarise yourself with Tesco's products and services. Be ready to discuss how you would engage customers with your knowledge and passion for the items sold in the store.
✨Emphasise Flexibility and Reliability
Since the role requires working varied hours, convey your flexibility and commitment to being punctual. Mention any previous experiences where you adapted to changing schedules or responsibilities.
