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- Tasks: Serve customers with passion, manage store operations, and participate in community events.
- Company: Join Tesco, a leading retailer committed to serving customers and communities sustainably.
- Benefits: Enjoy flexible hours, 10% discounts, 20+ days holiday, and access to wellbeing services.
- Why this job: Be part of a diverse team, learn new skills, and enjoy a fun work environment.
- Qualifications: A passion for customer service and the ability to work well in a team.
- Other info: Open to candidates over school leaver's age; flexible working options available.
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Sector: Retail and Wholesale
Contract Type: Permanent
Hours: Full Time
Availability Window:
- Sun: 10:00 - 16:00
- Tue: 07:00 - 17:00
- Fri: 07:00 - 17:00
- Sat: 07:00 - 17:00
Our Tesco Colleague rate of pay starts from £12.02 an hour; this increases to £13.15 for stores within the M25. Additional payments may also apply depending on location and skills.
It's our policy to offer new colleagues joining us a minimum of 16 guaranteed hours each week, but if you'd like to work fewer hours (to a minimum of 12), we have opportunities for this too and would still love to hear from you.
Customers are at the heart of everything we do. It takes lots of different people to run a store, and this is a job for doers, with plenty of variety. It's a committed role, full of everyday challenges, but that's one of the things that makes it so exciting.
Being a colleague in one of our stores means that you will help to serve our shoppers better every day. You'll meet great people, learn new things and be part of a specialist, diverse team where everyone is welcome. Whether you are looking for stability or flexibility to suit your lifestyle, or the opportunity to progress your career, this can be the role for you.
You Will Be Responsible For:
- Knowing your customers and serving them with passion and pride; giving great natural service.
- Being passionate and knowledgeable about the products and services within the store.
- Working across the store in our service, picking, and replenishment areas where required.
- Putting into practice the training you have received, so we all work safely, effectively, and serve our customers brilliantly.
- Making decisions that are right for customers, delivering routines in store that meet the needs of customers at the right time.
- Taking part in seasonal, community, and charity events, creating a great inclusive atmosphere.
- Being knowledgeable about your store's performance, understanding the part you play and what we need to do together to drive service and sales, reduce waste and shrink, and deliver profit.
- Handling products with care to maintain quality and ensure they reach customers in the best condition.
- Being myself, living our values, making everyone feel welcome and always following our policies.
- At times, you may be required to accept deliveries into the store.
You Will Need:
- A passion for delivering great service, greeting customers with a smile, and serving them with pride.
- The ability to build rapport with customers, meaning they leave the store having experienced a great shopping trip.
- To take the initiative and make decisions that are right for our customers.
- Work well within a team and communicate openly with others.
- Build relationships with colleagues to create a team spirit, having fun and celebrating success.
- Be at work on time, well presented and ready to be a brand ambassador.
What's in It for You?
- Holiday starting at 20 days plus a personal day rising to 22 days after 12 months (plus Bank holidays).
- Request flexible working from day one.
- Get 10% off and 15% at pay day weekends - save up to £2,000 a year with your Colleague Clubcard with an additional card to share with family outside your home.
- Access to free wellbeing services with a range of resources to support your mind, body, and life.
- Life cover of five times your pay and an award-winning pension with matching contributions up to 7.5%.
- Benefits to suit you, choose what you use - from discounts and shares to cycle to work schemes.
- Uniform provided and policies to support you for all of life's moments, big and small.
About Us:
Our vision at Tesco is to become every customer's favourite way to shop, whether they are at home or out on the move. Our core purpose is 'Serving our customers, communities, and planet a little better every day'. Serving means more than a transactional relationship with our customers. It means acting as a responsible and sustainable business for all stakeholders, for the communities we are part of and for the planet.
Diversity, equity, and inclusion (DE&I) at Tesco means that whoever you are and whatever your background, we always want you to feel represented and that you can be yourself at work. In short, we're a place where Everyone's Welcome.
We're proud to have been accredited Disability Confident Leader and we're committed to providing a fully inclusive and accessible recruitment process.
Please Note: Tesco will only recruit individuals who have passed the school leaver's age. We can only accept candidates over the age of 18 if the role requires working before 6:15 am or after 9:45 pm or involves working in areas such as the warehouse, beers, wines & spirits, counters, bakery, and driving roles.
Tesco Colleague - Skipton employer: ENGINEERINGUK
Contact Detail:
ENGINEERINGUK Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Tesco Colleague - Skipton
✨Tip Number 1
Familiarise yourself with Tesco's values and customer service philosophy. Understanding what it means to serve customers with passion and pride will help you align your approach during any interviews or discussions.
✨Tip Number 2
Showcase your ability to work in a team and build rapport with customers. Think of examples from your past experiences where you've successfully collaborated with others or provided excellent customer service, as these are key aspects of the role.
✨Tip Number 3
Be prepared to discuss how you can contribute to creating an inclusive atmosphere in the store. Reflect on your own experiences and how you can help foster a welcoming environment for both customers and colleagues.
✨Tip Number 4
Research the specific Tesco store in Skipton where you're applying. Knowing about the local community and any recent events or initiatives can give you an edge and show your genuine interest in the position.
We think you need these skills to ace Tesco Colleague - Skipton
Some tips for your application 🫡
Understand the Role: Read through the job description carefully to understand the responsibilities and requirements. Highlight key skills and attributes that Tesco is looking for, such as customer service passion and teamwork.
Tailor Your CV: Make sure your CV reflects your relevant experience and skills that align with the role of a Tesco Colleague. Use specific examples from previous jobs where you demonstrated great customer service or teamwork.
Craft a Strong Cover Letter: Write a cover letter that showcases your enthusiasm for the role and the company. Mention why you want to work at Tesco and how you can contribute to their mission of serving customers and communities better.
Proofread Your Application: Before submitting your application, double-check for any spelling or grammatical errors. A well-presented application shows attention to detail and professionalism, which are important in retail.
How to prepare for a job interview at ENGINEERINGUK
✨Show Your Passion for Customer Service
Make sure to express your enthusiasm for delivering great service during the interview. Share examples of how you've gone above and beyond for customers in the past, as this aligns perfectly with Tesco's commitment to customer satisfaction.
✨Demonstrate Team Spirit
Since teamwork is crucial in a retail environment, be prepared to discuss your experiences working in teams. Highlight how you contribute to a positive atmosphere and celebrate successes with colleagues, which is important for creating a welcoming store environment.
✨Know the Products
Familiarise yourself with some of the products and services offered at Tesco. Showing that you have done your homework will demonstrate your passion and knowledge, making you a more appealing candidate.
✨Be Yourself
Tesco values authenticity and inclusivity, so don’t hesitate to be yourself during the interview. Share your unique experiences and perspectives, as this will help you connect with the interviewers and show that you align with their values.
