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- Tasks: Join us as a Phone Shop colleague, delivering excellent customer service and maintaining store standards.
- Company: Tesco is dedicated to serving customers, communities, and the planet better every day.
- Benefits: Enjoy 20 days holiday, flexible working, discounts, and access to wellbeing services.
- Why this job: Be part of a vibrant team, build connections, and make a real impact in retail.
- Qualifications: A passion for service, adaptability, and a friendly attitude are essential.
- Other info: Uniform provided and opportunities for personal growth in a diverse workplace.
Sector: Retail and Wholesale
Contract Type: Permanent
Hours: Full Time
Availability Window:
- Sun: 10:00 - 16:00
- Wed: 09:00 - 15:00
- Sat: 09:00 - 15:15
Our Phone Shop colleague rate of pay starts from £12.44 an hour; this increases to £13.57 for stores inside the M25. Additional payments may also apply depending on location.
It's our policy to offer new colleagues joining us in Tesco Mobile a minimum of 12 guaranteed hours each week. We will schedule your contracted hours within these times, and you'll have 3 weeks' notice of exactly when your shifts will be. We are happy to support flexibility for our colleagues, therefore if the times you're available to work match closely but not exactly to the times we are advertising, we'd still love to hear from you.
Customers are at the heart of everything we do. This is a committed role, full of everyday challenges, but that's one of the things that makes it so exciting:
- Delivering a great shopping trip for customers every day, following all opening and closing routines, ensuring all facilities are in a good working order and available for customers, listening for and acting on customer feedback.
- Creating an impression for customers that you can be proud of, role modelling great standards of dress and being ready to serve customers.
- Following the service culture in your department, role modelling helpful and friendly service behaviours and demonstrating enthusiasm to do what's right for customers.
- Protecting the legal brand by delivering legal compliance, understanding all safe and legal routines demonstrating due diligence on your department.
- Supporting your manager to control costs on your department and deliver budgets, supporting the department to maintain stock record accuracy and be prepared for stock control routines.
You will need:
- A passion for delivering great service, greeting customers with a smile, and serving them with pride.
- The drive and motivation to work in a sales and service environment.
- The ability to adapt to working in a fast-paced ever-changing environment.
- A passion for human connection.
- The ability to build relationships with colleagues to create a team spirit, having fun and celebrating success.
- To be at work on time, well presented and ready to be a brand ambassador.
What's in it for you?
- Holiday starting at 20 days plus a personal day rising to 22 days after 12 months (plus Bank holidays).
- Request flexible working from day one.
- Get 10% off and 15% at pay day weekends - save up to £2,000 a year with your Colleague Clubcard with an additional card to share with family outside your home.
- Access to free wellbeing services with a range of resources to support your mind, body, and life.
- Exclusive colleague deals on handsets and sims - these amazing deals can also be shared with your family and friends.
- Life cover of five times your pay and an award-winning pension with matching contributions up to 7.5%.
- Benefits to suit you, choose what you use - from discounts and shares to cycle to work schemes.
- Uniform provided and policies to support you for all of life's moments, big and small.
- Access to our colleague networks providing a space for colleagues to come together from a range of backgrounds.
About Us:
Our vision at Tesco is to become every customer's favourite way to shop, whether they are at home or out on the move. Our core purpose is 'Serving our customers, communities and planet a little better every day'. Diversity, equity and inclusion (DE&I) at Tesco means that whoever you are and whatever your background, we always want you to feel represented and that you can be yourself at work. In short, we're a place where Everyone's Welcome.
Please note: Tesco will only recruit individuals who have passed the school leaver's age. We can only accept candidates over the age of 18 if the role requires working before 6:15 am or after 9:45 pm or involves working in areas such as the warehouse, beers, wines & spirits, counters, bakery and driving roles.
Tesco Colleague - Phone Shops - Rotherham Extra employer: ENGINEERINGUK
Contact Detail:
ENGINEERINGUK Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Tesco Colleague - Phone Shops - Rotherham Extra
✨Tip Number 1
Familiarise yourself with Tesco's values and customer service ethos. Understanding their commitment to customer satisfaction will help you align your responses during any interviews or discussions.
✨Tip Number 2
Showcase your ability to work in a fast-paced environment by sharing relevant experiences. Think of examples where you've successfully managed multiple tasks or adapted quickly to changes.
✨Tip Number 3
Emphasise your passion for human connection. Be prepared to discuss how you build relationships with customers and colleagues, as this is key to creating a positive shopping experience.
✨Tip Number 4
Be ready to demonstrate your enthusiasm for the role. Whether it's through your body language or the way you speak about your previous experiences, showing genuine excitement can set you apart from other candidates.
We think you need these skills to ace Tesco Colleague - Phone Shops - Rotherham Extra
Some tips for your application 🫡
Understand the Role: Read the job description carefully to understand the responsibilities and requirements of the Tesco Colleague position. Tailor your application to highlight how your skills and experiences align with what Tesco is looking for.
Craft a Strong CV: Ensure your CV is up-to-date and clearly outlines your relevant experience, particularly in customer service or retail. Use bullet points for clarity and focus on achievements that demonstrate your ability to deliver great service.
Write a Personalised Cover Letter: In your cover letter, express your passion for customer service and your motivation to work in a fast-paced environment. Mention specific examples of how you've successfully engaged with customers in the past.
Highlight Flexibility and Team Spirit: Emphasise your ability to adapt to changing schedules and your enthusiasm for working as part of a team. Mention any previous experiences where you contributed to a positive team atmosphere or helped achieve collective goals.
How to prepare for a job interview at ENGINEERINGUK
✨Show Your Passion for Customer Service
Make sure to express your enthusiasm for delivering great customer service during the interview. Share examples of how you've gone above and beyond for customers in previous roles, as this aligns perfectly with Tesco's commitment to customer satisfaction.
✨Demonstrate Flexibility and Adaptability
Since the role requires working in a fast-paced environment, be prepared to discuss how you handle change and adapt to new situations. Highlight any experiences where you've successfully navigated challenges or adjusted to unexpected circumstances.
✨Emphasise Team Spirit
Tesco values teamwork, so be ready to talk about your ability to build relationships with colleagues. Share stories that showcase your collaborative spirit and how you contribute to a positive team atmosphere.
✨Dress the Part
First impressions matter! Make sure to dress smartly and presentably for your interview. This not only shows respect for the interviewers but also reflects your understanding of being a brand ambassador for Tesco.
