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For Companies At a Glance
- Tasks: Deliver excellent customer service and maintain store standards in a dynamic retail environment.
- Company: Join Tesco, a leading retailer committed to community and environmental responsibility.
- Benefits: Enjoy flexible working hours, colleague discounts, and 20+ days of holiday plus personal days.
- Why this job: Be part of a diverse team, learn new skills, and enjoy career progression opportunities.
- Qualifications: Passion for service, adaptability in fast-paced settings, and strong relationship-building skills required.
- Other info: Open to school leavers; flexible working options available from day one.
The predicted salary is between 26700 - 30000 £ per year.
About the role
Availability Window
- Tue: 10:00 - 17:00
- Thu: 10:00 - 17:00
- Sat: 15:00 - 19:00
Our Phone Shop colleague rate of pay starts from £12.87 an hour; this increases to £14.08 for stores inside the M25. Additional payments may also apply depending on location.
It's our policy to offer new colleagues in Tesco Mobile a minimum of 12 guaranteed hours each week. We will schedule your hours within these times and give you 3 weeks' notice of your shifts. We support flexibility, so if your availability closely matches but isn’t exact to the advertised times, we’d love to hear from you.
Customers are at the heart of everything we do. Working here involves variety and daily challenges, making it an exciting role. Help serve our shoppers better every day. Meet great people, learn new skills, and be part of a diverse team. Whether you seek stability, flexibility, or career progression, this role can suit your needs.
Responsibilities
- Deliver a great shopping experience, follow opening and closing routines, ensure facilities are in good order, and respond to customer feedback.
- Maintain a professional appearance, be ready to serve, and role model high standards of dress and service.
- Follow all legal and safety routines, demonstrate due diligence, and support stock management routines.
Minimum requirements
- A passion for delivering excellent service with a friendly attitude.
- Motivation to work in a sales and service environment.
- Ability to adapt in a fast-paced, changing environment.
- Strong relationship-building skills with colleagues.
- Punctuality, good presentation, and being a brand ambassador.
Benefits
- Starting holiday of 20 days plus a personal day, rising to 22 days after 12 months, plus bank holidays.
- Request flexible working from day one.
- Colleague discounts on handsets and SIMs, saving up to £2,000 annually.
- Free wellbeing resources and access to support services.
- Exclusive deals and life cover of five times your salary.
- Options for discounts, shares, cycle schemes, and more.
- Uniform provided and policies to support all life moments.
- Access to colleague networks and inclusive support.
About Us
Our vision is to be every customer's favourite shopping way, acting responsibly for communities and the planet. We embrace diversity and are committed to an inclusive, accessible recruitment process. We welcome flexible working and support various life stages. We are a Disability Confident Leader and promote an inclusive environment.
Please note: Candidates must be over school leaver age. Roles requiring early morning or late evening shifts are limited to those over 18. High application volumes may lead to early role closures. Visit our website for more information.
Tesco Colleague - Phone Shops - Braintree Great Notley Superstore employer: ENGINEERINGUK
Contact Detail:
ENGINEERINGUK Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Tesco Colleague - Phone Shops - Braintree Great Notley Superstore
✨Tip Number 1
Familiarise yourself with Tesco's values and customer service philosophy. Understanding what they stand for will help you align your responses during any interviews or conversations with hiring managers.
✨Tip Number 2
Be prepared to discuss your previous experience in retail or customer service. Think of specific examples where you've gone above and beyond for a customer, as this will demonstrate your passion for delivering excellent service.
✨Tip Number 3
Show your flexibility and willingness to adapt by being open about your availability. If you can work outside the advertised hours, mention this during your interactions to increase your chances of landing the role.
✨Tip Number 4
Network with current or former Tesco employees if possible. They can provide valuable insights into the company culture and the role itself, which can help you tailor your approach when applying.
We think you need these skills to ace Tesco Colleague - Phone Shops - Braintree Great Notley Superstore
Some tips for your application 🫡
Understand the Role: Read through the job description carefully to understand the responsibilities and requirements. Highlight key skills such as customer service, adaptability, and teamwork that are essential for the Tesco Colleague position.
Tailor Your CV: Make sure your CV reflects your experience in retail or customer service. Use specific examples that demonstrate your ability to deliver excellent service and work in a fast-paced environment.
Craft a Strong Cover Letter: Write a cover letter that showcases your passion for customer service and your motivation to work at Tesco. Mention how your skills align with the company's values and the specific role.
Proofread Your Application: Before submitting, double-check your application for any spelling or grammatical errors. A polished application shows attention to detail and professionalism, which are important in a customer-facing role.
How to prepare for a job interview at ENGINEERINGUK
✨Show Your Passion for Customer Service
Make sure to express your enthusiasm for delivering excellent customer service. Share examples from your past experiences where you went above and beyond to help a customer, as this aligns perfectly with the role's focus on customer satisfaction.
✨Demonstrate Flexibility and Adaptability
Since the role involves working in a fast-paced environment, be prepared to discuss how you've successfully adapted to changes in previous jobs. Highlight any experiences where you had to quickly adjust to new situations or challenges.
✨Emphasise Teamwork and Relationship-Building Skills
This position requires strong relationship-building skills with colleagues. Be ready to talk about how you work well in a team, share instances where you collaborated effectively, and how you contribute to a positive team atmosphere.
✨Prepare Questions About the Role
At the end of the interview, you'll likely have the chance to ask questions. Prepare thoughtful questions about the team dynamics, training opportunities, or how success is measured in the role. This shows your genuine interest in the position and the company.
