At a Glance
- Tasks: Join our team as a Tesco Colleague, working nights to serve customers and keep the store running smoothly.
- Company: Tesco is dedicated to serving customers, communities, and the planet better every day.
- Benefits: Enjoy 20 days holiday, flexible working, discounts, and access to wellbeing services.
- Other info: Night shifts available with additional pay for hours worked between midnight and 6am.
- Why this job: Be part of a diverse team, make a difference, and enjoy a fun work environment.
- Qualifications: Passion for customer service and teamwork; must be of school leaver's age.
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Sector: Retail and Wholesale
Contract Type: Permanent
Hours: Full Time
Availability Window: Thu 22:00:00 - 07:00:00, Fri 22:00:00 - 07:00:00
Our Tesco Colleague rate of pay starts from £12.02 an hour; this increases to £13.15 for stores inside the M25. For all hours worked between midnight and 6am you will receive an additional night premium of £2.30 per hour worked. Additional payments may also apply depending on location.
It's our policy to offer new colleagues joining us a minimum of 16 guaranteed hours each week, but if you'd like to work fewer hours (to a minimum of 12) we have opportunities for this too and would still love to hear from you.
Customers are at the heart of everything we do. It takes lots of different people to run a store and this is a job for doers, with plenty of variety. It's a committed role, full of everyday challenges, but that's one of the things that makes it so exciting.
- Knowing your customers and serving them with passion and pride; giving great natural service.
- Passionate and knowledgeable about the products and services within my store.
- Working across the store in our service, picking and replenishment areas where required.
- Putting into practice the training you have received, so we all work safely, effectively and serve our customers brilliantly.
- Making decisions that are right for customers, delivering routines in store that meet the needs of customers at the right time.
- Taking part in seasonal, community and charity events, creating a great inclusive atmosphere.
- Being knowledgeable about your store's performance, understanding the part you play and what we need to do together to drive service and sales, reduce waste and shrink and deliver profit.
- Handling products with care to maintain quality and ensure they reach customers in the best condition.
- Being myself, living our values, making everyone feel welcome and always following our policies.
- At times, you may be required to accept deliveries into the store.
You will need:
- A passion for delivering great service, greeting customers with a smile, and serving them with pride.
- The ability to build rapport with customers, meaning they leave the store having experienced a great shopping trip.
- To take the initiative and make decisions that are right for our customers.
- Work well within a team and communicate openly with others.
- Build relationships with colleagues to create a team spirit, having fun and celebrating success.
- Be at work on time, well presented and ready to be a brand ambassador.
What's in it for you?
- Holiday starting at 20 days plus a personal day rising to 22 days after 12 months (plus Bank holidays).
- Request flexible working from day one.
- Get 10% off and 15% at pay day weekends - save up to £2,000 a year with your Colleague Clubcard with an additional card to share with family outside your home.
- Access to free wellbeing services with a range of resources to support your mind, body, and life.
- Life cover of five times your pay and an award-winning pension with matching contributions up to 7.5%.
- Benefits to suit you, choose what you use - from discounts and shares to cycle to work schemes.
- Uniform provided and policies to support you for all of life's moments, big and small.
- Access to our colleague networks providing a space for colleagues to come together from a range of backgrounds.
About Us
Our vision at Tesco is to become every customer's favourite way to shop, whether they are at home or out on the move. Our core purpose is 'Serving our customers, communities and planet a little better every day'.
Diversity, equity and inclusion (DE&I) at Tesco means that whoever you are and whatever your background, we always want you to feel represented and that you can be yourself at work. In short, we're a place where Everyone's Welcome.
We know life looks a little different for each of us. That's why at Tesco, we always welcome chats about flexible working.
Please note: Tesco will only recruit individuals who have passed the school leaver's age.
Tesco Colleague Nights - Norwich Extra employer: ENGINEERINGUK
At Tesco, we pride ourselves on being an excellent employer, offering a supportive work culture that values diversity and inclusion. Our Norwich Extra store provides flexible working hours, competitive pay rates, and a range of benefits including generous holiday entitlement and wellbeing services, ensuring our colleagues feel valued and empowered to grow in their roles. Join us to be part of a team that is passionate about serving customers and making a positive impact in the community.
StudySmarter Expert Advice🤫
We think this is how you could land Tesco Colleague Nights - Norwich Extra
✨Tip Number 1
Familiarise yourself with Tesco's values and customer service philosophy. Understanding their commitment to serving customers and communities will help you align your responses during any interviews or discussions.
✨Tip Number 2
Highlight any previous experience in retail or customer service roles. Be ready to share specific examples of how you've provided excellent service or resolved customer issues, as this is crucial for the role.
✨Tip Number 3
Prepare to discuss your availability and flexibility, especially since the role requires working nights. Being open about your schedule can demonstrate your commitment and willingness to meet the job's demands.
✨Tip Number 4
Show enthusiasm for teamwork and community involvement. Tesco values colleagues who can build rapport with others and contribute to a positive store atmosphere, so be ready to share how you can add to that spirit.
We think you need these skills to ace Tesco Colleague Nights - Norwich Extra
Some tips for your application 🫡
Understand the Role:Read through the job description carefully to understand the responsibilities and requirements. Highlight your relevant experience in customer service and teamwork, as these are key aspects of the role.
Tailor Your CV:Make sure your CV reflects your skills and experiences that align with the job at Tesco. Emphasise any previous retail experience, customer service roles, or teamwork situations that demonstrate your ability to thrive in a fast-paced environment.
Craft a Strong Cover Letter:Write a cover letter that showcases your passion for delivering great service and your ability to build rapport with customers. Mention specific examples from your past experiences that illustrate your commitment to customer satisfaction.
Proofread Your Application:Before submitting your application, double-check for any spelling or grammatical errors. A well-presented application shows attention to detail and professionalism, which is important in a customer-facing role.
How to prepare for a job interview at ENGINEERINGUK
✨Show Your Passion for Customer Service
Make sure to express your enthusiasm for delivering great service during the interview. Share examples of how you've gone above and beyond to help customers in previous roles, as this aligns perfectly with Tesco's values.
✨Demonstrate Team Spirit
Since teamwork is crucial in a retail environment, be prepared to discuss how you work well with others. Highlight any experiences where you contributed to a positive team atmosphere or celebrated successes together.
✨Be Ready to Discuss Flexibility
Given the varied hours required for the role, show that you're adaptable and willing to work during the specified night shifts. Mention any previous experience with flexible working hours to reinforce your suitability.
✨Understand Tesco's Values
Familiarise yourself with Tesco's core purpose and values before the interview. Be ready to explain how you can embody these values in your role, particularly in serving customers and contributing to the community.
