At a Glance
- Tasks: Join our team to serve customers, manage stock, and create a welcoming atmosphere.
- Company: Tesco is dedicated to serving customers and communities sustainably every day.
- Benefits: Enjoy flexible hours, 10% discounts, wellbeing services, and a supportive work environment.
- Other info: Flexible working options available; we welcome all backgrounds and experiences.
- Why this job: Be part of a diverse team, learn new skills, and make a real impact in your community.
- Qualifications: A passion for customer service and the ability to work well in a team are essential.
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About the role
Availability Window
- Days: Tue 22:00 - 06:30
- Days: Wed 22:00 - 06:30
- Days: Sat 22:00 - 06:30
Our Tesco Colleague rate of pay starts from £12.02 an hour; this increases to £13.15 for stores inside the M25. For all hours worked between midnight and 6am you will receive an additional night premium of £2.30 per hour worked. Additional payments may also apply depending on location.
It's our policy to offer new colleagues joining us a minimum of 16 guaranteed hours each week, but if you'd like to work fewer hours (to a minimum of 12) we have opportunities for this too and would still love to hear from you.
The table shows the periods of time in the week we'd like you to be available to work - the availability windows. We will schedule your contracted hours within these times, and you'll have 3 weeks' notice of exactly when your shifts will be. We are happy to support flexibility for our colleagues, therefore if the times you're available to work match closely but not exactly to the times we are advertising, we'd still love to hear from you.
Customers are at the heart of everything we do. It takes lots of different people to run a store and this is a job for doers, with plenty of variety. It's a committed role, full of everyday challenges, but that's one of the things that makes it so exciting. Being a colleague in one of our stores means that you will help to serve our shoppers better every day. You'll meet great people, learn new things and be part of a specialist, diverse team where everyone is welcome. Whether you are looking for stability or flexibility to suit your lifestyle, or the opportunity to progress your career, this can be the role for you.
You will be responsible for:
- Knowing your customers and serving them with passion and pride; giving great natural service.
- Being passionate and knowledgeable about the products and services within my store.
- Working across the store in our service, picking and replenishment areas where required.
- Putting into practice the training you have received, so we all work safely, effectively and serve our customers brilliantly.
- Making decisions that are right for customers, delivering routines in store that meet the needs of customers at the right time.
- Taking part in seasonal, community and charity events, creating a great inclusive atmosphere.
- Being knowledgeable about your store's performance, understanding the part you play and what we need to do together to drive service and sales, reduce waste and shrink and deliver profit.
- Handling products with care to maintain quality and ensure they reach customers in the best condition.
- Being myself, living our values, making everyone feel welcome and always following our policies.
- At times, you may be required to accept deliveries into the store.
You will need:
- A passion for delivering great service, greeting customers with a smile, and serving them with pride.
- The ability to build rapport with customers, meaning they leave the store having experienced a great shopping trip.
- To take the initiative and make decisions that are right for our customers.
- Work well within a team and communicate openly with others.
- Build relationships with colleagues to create a team spirit, having fun and celebrating success.
- Be at work on time, well presented and ready to be a brand ambassador.
What's in it for you:
- Holiday starting at 20 days plus a personal day rising to 22 days after 12 months (plus Bank holidays).
- Request flexible working from day one.
- Get 10% off and 15% at pay day weekends - save up to £2,000 a year with your Colleague Clubcard with an additional card to share with family outside your home.
- Access to free wellbeing services with a range of resources to support your mind, body, and life.
- Life cover of five times your pay and an award-winning pension with matching contributions up to 7.5%.
- Benefits to suit you, choose what you use - from discounts and shares to cycle to work schemes.
- Uniform provided and policies to support you for all of life's moments, big and small.
- Access to our colleague networks providing a space for colleagues to come together from a range of backgrounds.
About us
Our vision at Tesco is to become every customer's favourite way to shop, whether they are at home or out on the move. Our core purpose is 'Serving our customers, communities and planet a little better every day'. Serving means more than a transactional relationship with our customers. It means acting as a responsible and sustainable business for all stakeholders, for the communities we are part of and for the planet.
Diversity, equity and inclusion (DE&I) at Tesco means that whoever you are and whatever your background, we always want you to feel represented and that you can be yourself at work. In short, we're a place where Everyone's Welcome.
We know life looks a little different for each of us. That's why at Tesco, we always welcome chats about flexible working. Some people are at the start of their careers, some want the freedom to do the things they love. Others are going through life-changing moments like becoming a carer, nearing retirement, adapting to parenthood, or something else. So, talk to us throughout your application about how we can support.
We're proud to have been accredited Disability Confident Leader and we're committed to providing a fully inclusive and accessible recruitment process.
Please note Tesco will only recruit individuals who have passed the school leaver's age. We can only accept candidates over the age of 18 if the role requires working before 6:15 am or after 9:45 pm or involves working in areas such as the warehouse, beers, wines & spirits, counters, bakery and driving roles.
On the occasions where we have high volumes of applicants, some roles may close earlier than the advertised end date in order for us to manage all of the applicants appropriately. We will only be able to offer individual feedback to those candidates who attend an interview.
Tesco Colleague Nights - Crawley Extra employer: ENGINEERINGUK
At Tesco, we pride ourselves on being an excellent employer, offering a supportive and inclusive work environment where every colleague is valued. With competitive pay rates, flexible working options, and a commitment to employee growth through training and development, our Crawley Extra store provides a dynamic atmosphere for those looking to make a meaningful impact in retail. Join us to be part of a diverse team that celebrates success and prioritises customer service while enjoying a range of benefits designed to enhance your well-being and work-life balance.
StudySmarter Expert Advice🤫
We think this is how you could land Tesco Colleague Nights - Crawley Extra
✨Tip Number 1
Make sure to highlight your availability during the application process. Since this role requires specific night shifts, being clear about when you can work will show that you're a good fit for their scheduling needs.
✨Tip Number 2
Demonstrate your customer service skills in any interactions you have with Tesco representatives. Whether it's during a phone call or an in-person meeting, showing your passion for serving customers can set you apart from other candidates.
✨Tip Number 3
Familiarise yourself with Tesco's values and mission. Being able to discuss how your personal values align with theirs during interviews can make a strong impression and show that you're genuinely interested in the role.
✨Tip Number 4
Network with current or former Tesco employees if possible. They can provide insights into the company culture and what it takes to succeed in the role, which can be invaluable during your application process.
We think you need these skills to ace Tesco Colleague Nights - Crawley Extra
Some tips for your application 🫡
Understand the Role:Read the job description carefully to understand what Tesco is looking for in a colleague. Highlight your customer service skills and any relevant experience that aligns with their expectations.
Tailor Your CV:Make sure your CV reflects the skills and experiences that are most relevant to the role. Emphasise your ability to work in a team, your passion for customer service, and any previous retail experience.
Craft a Strong Cover Letter:Write a cover letter that showcases your enthusiasm for the position. Mention specific examples of how you have provided excellent customer service in the past and how you can contribute to Tesco's mission of serving customers better.
Highlight Flexibility:Since Tesco values flexibility, mention your availability clearly in your application. If your schedule aligns closely with their requirements, make sure to state this to show your willingness to adapt.
How to prepare for a job interview at ENGINEERINGUK
✨Show Your Passion for Customer Service
During the interview, make sure to express your enthusiasm for delivering great customer service. Share examples of how you've gone above and beyond to help customers in previous roles or experiences.
✨Demonstrate Team Spirit
Tesco values teamwork, so be prepared to discuss how you work well with others. Highlight any past experiences where you collaborated with colleagues to achieve a common goal or improve service.
✨Be Ready to Discuss Flexibility
Since the role requires working nights and potentially varying hours, be clear about your availability. If you can offer flexibility, mention it during the interview to show you're adaptable to their scheduling needs.
✨Understand Tesco's Values
Familiarise yourself with Tesco's core purpose and values before the interview. Be ready to explain how your personal values align with theirs, particularly around serving customers and community involvement.
