At a Glance
- Tasks: Serve customers with passion, assist in store operations, and participate in community events.
- Company: Join Tesco, a leading retailer committed to serving customers and communities sustainably.
- Benefits: Enjoy flexible hours, 10% off shopping, 20+ days holiday, and access to wellbeing services.
- Other info: Flexible working options available; apply now to join a welcoming workplace!
- Why this job: Be part of a diverse team, learn new skills, and enjoy a fun work environment.
- Qualifications: Must be over 18, with a passion for customer service and teamwork.
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About the Role
Availability Window:
- Sun: 14:30 - 22:00
- Fri: 17:45 - 22:00
- Sat: 17:45 - 22:00
Our Tesco Colleague rate of pay starts from £12.02 an hour; this increases to £13.15 for stores within the M25. Additional payments may also apply depending on location and skills.
It's our policy to offer new colleagues joining us a minimum of 16 guaranteed hours each week, but if you'd like to work fewer hours (to a minimum of 12) we have opportunities for this too and would still love to hear from you.
The table shows the periods of time in the week we'd like you to be available to work - the availability windows. We will schedule your contracted hours within these times, and you'll have 3 weeks' notice of exactly when your shifts will be. We are happy to support flexibility for our colleagues, therefore if the times you're available to work match closely but not exactly to the times we are advertising, we'd still love to hear from you.
Customers are at the heart of everything we do. It takes lots of different people to run a store and this is a job for doers, with plenty of variety. It's a committed role, full of everyday challenges, but that's one of the things that makes it so exciting. Being a colleague in one of our stores means that you will help to serve our shoppers better every day. You'll meet great people, learn new things and be part of a specialist, diverse team where everyone is welcome. Whether you are looking for stability or flexibility to suit your lifestyle, or the opportunity to progress your career, this can be the role for you.
You Will Be Responsible For
- Knowing your customers and serving them with passion and pride; giving great natural service.
- Being passionate and knowledgeable about the products and services within the store.
- Working across the store in our service, picking and replenishment areas where required.
- Putting into practice the training you have received, so we all work safely, effectively and serve our customers brilliantly.
- Making decisions that are right for customers, delivering routines in store that meet the needs of customers at the right time.
- Taking part in seasonal, community and charity events, creating a great inclusive atmosphere.
- Being knowledgeable about your store's performance, understanding the part you play and what we need to do together to drive service and sales, reduce waste and shrink and deliver profit.
- Handling products with care to maintain quality and ensure they reach customers in the best condition.
- Being myself, living our values, making everyone feel welcome and always following our policies.
- At times, you may be required to accept deliveries into the store.
You Will Need
- A passion for delivering great service, greeting customers with a smile, and serving them with pride.
- The ability to build rapport with customers, meaning they leave the store having experienced a great shopping trip.
- To take the initiative and make decisions that are right for our customers.
- Work well within a team and communicate openly with others.
- Build relationships with colleagues to create a team spirit, having fun and celebrating success.
- Be at work on time, well presented and ready to be a brand ambassador.
What's in it for You?
- Holiday starting at 20 days plus a personal day rising to 22 days after 12 months (plus Bank holidays).
- Request flexible working from day one.
- Get 10% off and 15% at pay day weekends - save up to £2,000 a year with your Colleague Clubcard with an additional card to share with family outside your home.
- Access to free wellbeing services with a range of resources to support your mind, body, and life.
- Life cover of five times your pay and an award-winning pension with matching contributions up to 7.5%.
- Benefits to suit you, choose what you use - from discounts and shares to cycle to work schemes.
- Uniform provided and policies to support you for all of life's moments, big and small.
- Access to our colleague networks providing a space for colleagues to come together from a range of backgrounds.
About Us
Our vision at Tesco is to become every customer's favourite way to shop, whether they are at home or out on the move. Our core purpose is 'Serving our customers, communities and planet a little better every day'. Serving means more than a transactional relationship with our customers. It means acting as a responsible and sustainable business for all stakeholders, for the communities we are part of and for the planet.
Diversity, equity and inclusion (DE&I) at Tesco means that whoever you are and whatever your background, we always want you to feel represented and that you can be yourself at work. In short, we're a place where Everyone's Welcome.
We know life looks a little different for each of us. That's why at Tesco, we always welcome chats about flexible working.
Please note: Tesco will only recruit individuals who have passed the school leaver's age. To find out the school leavers age for your country please check your local regulations. We can only accept candidates over the age of 18 if the role requires working before 6:15 am or after 9:45 pm or involves working in areas such as the warehouse, beers, wines & spirits, counters, bakery and driving roles.
On the occasions where we have high volumes of applicants, some roles may close earlier than the advertised end date in order for us to manage all of the applicants appropriately. We will only be able to offer individual feedback to those candidates who attend an interview.
Tesco Colleague - Newport Extra employer: ENGINEERINGUK
At Tesco, we pride ourselves on being an excellent employer, offering a supportive and inclusive work culture where every colleague is valued. With flexible working options, competitive pay starting at £12.02 per hour, and a range of benefits including holiday entitlement, wellbeing services, and opportunities for career progression, our Newport Extra store is a fantastic place to grow and thrive while serving our community.
StudySmarter Expert Advice🤫
We think this is how you could land Tesco Colleague - Newport Extra
✨Tip Number 1
Familiarise yourself with Tesco's values and customer service philosophy. When you understand what they stand for, you can better demonstrate how your personal values align with theirs during any interactions.
✨Tip Number 2
Be prepared to discuss your availability openly. Since the role requires specific working hours, showing flexibility and a willingness to adapt your schedule can make you a more attractive candidate.
✨Tip Number 3
Engage with current Tesco colleagues or visit your local store to get a feel for the team dynamics and customer interactions. This insight can help you tailor your approach and show genuine interest in the role.
✨Tip Number 4
Highlight any previous experience in retail or customer service during your conversations. Even if it's informal, demonstrating your ability to connect with customers will set you apart from other candidates.
We think you need these skills to ace Tesco Colleague - Newport Extra
Some tips for your application 🫡
Understand the Role:Read through the job description carefully to understand what Tesco is looking for in a colleague. Pay attention to the responsibilities and required skills, and think about how your experience aligns with these.
Tailor Your CV:Make sure your CV highlights relevant experience and skills that match the job requirements. Use keywords from the job description to demonstrate that you are a good fit for the role.
Craft a Strong Cover Letter:Write a cover letter that showcases your passion for customer service and your ability to work well in a team. Mention specific examples of how you've delivered great service in the past.
Highlight Flexibility:Since Tesco values flexibility, mention your availability clearly in your application. If your schedule closely matches their availability windows, be sure to state this to show your willingness to adapt.
How to prepare for a job interview at ENGINEERINGUK
✨Know the Role Inside Out
Before your interview, make sure you understand the responsibilities of a Tesco Colleague. Familiarise yourself with the key tasks such as customer service, product knowledge, and teamwork. This will help you demonstrate your enthusiasm and suitability for the role.
✨Show Your Passion for Customer Service
Tesco values great customer service, so be prepared to share examples of how you've provided excellent service in the past. Highlight your ability to build rapport with customers and how you can contribute to creating a welcoming atmosphere in the store.
✨Be Ready to Discuss Flexibility
Since the role requires availability during specific hours, be clear about your own availability. If you can work flexible hours, mention this during the interview. It shows that you're adaptable and willing to meet the needs of the business.
✨Emphasise Teamwork and Communication Skills
Working at Tesco means being part of a diverse team. Be ready to discuss your experience working in teams and how you communicate effectively with colleagues. Share examples of how you've contributed to a positive team spirit in previous roles.
