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About the role
Availability Window
- Days From Time To Time
Mon 15:00:00 - 19:00:00
Thu 15:00:00 - 19:30:00
Fri 13:00:00 - 18:00:00
Sat 13:00:00 - 19:30:00
Our Tesco Colleague rate of pay starts from £12.45 an hour; this increases to £13.66 for stores within the M25. Additional payments may also apply depending on location.
It\'s our policy to offer new colleagues a minimum of 16 guaranteed hours each week, but if you\'d like to work fewer hours (to a minimum of 12), we have opportunities for this too and would love to hear from you.
The table shows the periods of time in the week we’d like you to be available to work—the availability windows. We will schedule your contracted hours within these times, and you’ll have 3 weeks’ notice of your shifts. We support flexibility; if your available times match closely but not exactly, we’d still love to hear from you. Click here to read more.
Customers are at the heart of everything we do. It takes many different people to run a store, and this is a job for doers, with plenty of variety. It’s a role full of challenges, making it exciting.
- Helping serve our shoppers better every day.
- Meeting great people, learning new things, and being part of a diverse team where everyone is welcome.
- Offering stability or flexibility to suit your lifestyle, with opportunities to progress.
Note: You must be over 18 to apply.
Responsibilities
- Knowing your customers and serving them with passion and pride.
- Being knowledgeable about store products and services.
- Working across the store in various areas as required.
- Practicing safety, effectiveness, and excellent service.
- Making customer-focused decisions and delivering routines that meet their needs.
- Participating in seasonal, community, and charity events.
- Understanding store performance and contributing to service, sales, waste reduction, and profit.
- Handling products carefully to maintain quality.
- Living our values, making everyone feel welcome, and following policies.
- Accepting deliveries when required.
Requirements
- A passion for delivering great service with a smile.
- Ability to build rapport with customers.
- Initiative and decision-making skills for customer benefit.
- Teamwork and open communication.
- Punctuality, presentation, and professionalism.
Benefits
- Holiday starting at 20 days plus a personal day, increasing to 22 days after 12 months (plus Bank holidays).
- Flexible working options from day one.
- Colleague discounts, savings, and benefits.
- Access to wellbeing services and life cover.
- Various schemes and support networks.
About Us
Our vision is to be every customer\'s favorite way to shop, acting responsibly and sustainably. We embrace diversity, equity, and inclusion, welcoming everyone and supporting flexible working. We are committed to accessibility and providing an inclusive environment.
Note: We only recruit individuals over school leaver age. Some roles require candidates over 18 for specific working hours or areas. High volumes of applications may lead to early closing of roles. We offer feedback only to interviewed candidates. For more, visit our website.
#J-18808-LjbffrTesco Colleague - Luton Express employer: ENGINEERINGUK
At Tesco, we pride ourselves on being an excellent employer, offering a supportive and inclusive work culture that values diversity and flexibility. As a Tesco Colleague in Luton Express, you'll enjoy competitive pay starting at £12.45 per hour, with guaranteed hours and opportunities for personal growth within a dynamic team. With benefits like generous holiday allowances, colleague discounts, and access to wellbeing services, we ensure our employees feel valued and empowered to thrive in their roles.
StudySmarter Expert Advice🤫
We think this is how you could land Tesco Colleague - Luton Express
✨Get Your Retail Game On
Start by getting to know the local retail scene. Make a list of stores that align with your vibe and visit them. You'll be surprised at how many job openings come from chatting with staff or managers in-store. Plus, showing that you have a genuine interest in their brand can make you stand out when applying for that full-time role!
✨Join Retail Networks and Forums
Tap into retail-specific communities and forums, whether online or in-person. Platforms like Retail Week or local retail meetups can provide invaluable insights and connections. You never know who might drop a tip about an upcoming job at companies like ENGINEERINGUK, so don’t miss out on building those relationships!
✨Be Ready for Busy Season Opportunities
Keep your eyes peeled for seasonal hiring windows, especially in the run-up to major shopping periods. Retailers often look for full-time staff to carry through busy times and may even keep you on after the season. Stay proactive by regularly checking in with your favourite retailers about their hiring plans.
✨Show Off Your Customer Service Skills
Retail’s all about customer interactions, so make sure you showcase any relevant experience in your conversations and interviews. Share specific examples of your customer service skills and how they’ve led to positive outcomes. This is your moment to shine when applying to roles at places like ENGINEERINGUK!
Some tips for your application 🫡
Show Off Your Customer Service Skills:In retail, customer service is key! Make sure your CV highlights any experience where you've dealt with customers, whether it’s resolving issues or enhancing the shopping experience. Use concrete examples to demonstrate your problem-solving skills and ability to handle difficult situations with ease.
Tailor Your CV for Retail:When applying for a full-time role like this one at ENGINEERINGUK, customise your CV to reflect retail-specific buzzwords. Include any relevant skills such as inventory management or visual merchandising, and if you have experience with POS systems, shout about it! This will show you’re serious about joining the retail team.
Craft a Genuine Cover Letter:Don’t just repeat your CV in your cover letter! Use it as a chance to explain why you're excited about the opportunity at ENGINEERINGUK and how your values align with their brand. Mention specific aspects of the company that resonate with you and let your enthusiasm shine through!
Highlight Your Adaptability:In retail, things can get busy and unpredictable, so demonstrate how adaptable and flexible you are. Share examples of times you've had to adjust your approach on the fly or take on new responsibilities. This will show ENGINEERINGUK that you’re ready to jump in and contribute right away!
How to prepare for a job interview at ENGINEERINGUK
✨Show Off Your Customer Service Skills
Retail is all about providing an exceptional customer experience, so be ready to discuss your past customer service stories. We should have examples on hand of how we've handled difficult situations or gone above and beyond to meet a customer's needs. These anecdotes will bring your application to life!
✨Familiarity with Point of Sale Systems
Many retail roles require us to work with Point of Sale (POS) systems, so it's a good idea to brush up on any relevant software you’ve used before. If you’re familiar with systems like Shopify or Square, don’t forget to mention this during the interview. Highlighting technical proficiency can set us apart from other candidates!
✨Understand Product Knowledge
Be prepared to discuss the products that the store sells and how we can contribute to their sales. Showing enthusiasm for the products and a willingness to learn can impress interviewers. We should research popular items or trends in the industry before the interview, so we can speak confidently about them.
✨Be Ready for Role-Playing Scenarios
Many retail interviews include role-playing scenarios where we might have to deal with a difficult customer or upsell a product. Practising these scenarios with a friend or family member can help us feel more comfortable. The key here is to showcase our problem-solving skills and ability to remain calm under pressure!
