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For Companies At a Glance
- Tasks: Serve customers with passion, assist in various store areas, and ensure excellent service.
- Company: Join Tesco, a leading retailer committed to diversity, sustainability, and customer satisfaction.
- Benefits: Enjoy flexible hours, 20+ days holiday, colleague discounts, and wellbeing support.
- Why this job: Be part of a diverse team, learn new skills, and make a positive impact in your community.
- Qualifications: Must be over 18, with a passion for customer service and teamwork.
- Other info: Guaranteed minimum of 16 hours per week, with options for fewer hours.
About the role
Availability Window
- Mon 15:00 - 19:00
- Thu 15:00 - 19:30
- Fri 13:00 - 18:00
- Sat 13:00 - 19:30
Our Tesco Colleague rate of pay starts from £12.45 an hour; this increases to £13.66 for stores within the M25. Additional payments may also apply depending on location.
It's our policy to offer new colleagues a minimum of 16 guaranteed hours each week, but if you'd like to work fewer hours (to a minimum of 12), we have opportunities for this too and would love to hear from you.
The table shows the periods of time in the week we'd like you to be available to work—the availability windows. We will schedule your contracted hours within these times, and you'll have 3 weeks' notice of your shifts. We support flexibility; if your available times match closely but not exactly, we'd still love to hear from you.
Customers are at the heart of everything we do. It takes many different people to run a store, and this is a job for doers, with plenty of variety. It's a role full of challenges, making it exciting. Helping serve our shoppers better every day. Meeting great people, learning new things, and being part of a diverse team where everyone is welcome. Offering stability or flexibility to suit your lifestyle, with opportunities to progress.
Note: You must be over 18 to apply.
Responsibilities
- Knowing your customers and serving them with passion and pride.
- Being knowledgeable about store products and services.
- Working across the store in various areas as required.
- Practicing safety, effectiveness, and excellent service.
- Making customer-focused decisions and delivering routines that meet their needs.
- Participating in seasonal, community, and charity events.
- Understanding store performance and contributing to service, sales, waste reduction, and profit.
- Handling products carefully to maintain quality.
- Living our values, making everyone feel welcome, and following policies.
- Accepting deliveries when required.
Requirements
- A passion for delivering great service with a smile.
- Ability to build rapport with customers.
- Initiative and decision-making skills for customer benefit.
- Teamwork and open communication.
- Punctuality, presentation, and professionalism.
Benefits
- Holiday starting at 20 days plus a personal day, increasing to 22 days after 12 months (plus Bank holidays).
- Flexible working options from day one.
- Colleague discounts, savings, and benefits.
- Access to wellbeing services and life cover.
- Various schemes and support networks.
About Us
Our vision is to be every customer's favorite way to shop, acting responsibly and sustainably. We embrace diversity, equity, and inclusion, welcoming everyone and supporting flexible working. We are committed to accessibility and providing an inclusive environment.
Note: We only recruit individuals over school leaver age. Some roles require candidates over 18 for specific working hours or areas. High volumes of applications may lead to early closing of roles. We offer feedback only to interviewed candidates. For more, visit our website.
Tesco Colleague - Luton Express employer: ENGINEERINGUK
Contact Detail:
ENGINEERINGUK Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Tesco Colleague - Luton Express
✨Tip Number 1
Familiarise yourself with Tesco's values and customer service approach. When you get the chance to speak with a recruiter or during an interview, demonstrate how your personal values align with theirs, especially around customer service and teamwork.
✨Tip Number 2
Be prepared to discuss your availability in detail. Since the role has specific time slots, showing flexibility and a willingness to adapt your schedule can make you a more attractive candidate.
✨Tip Number 3
Research common questions asked in retail interviews, particularly those related to customer service scenarios. Practising your responses will help you feel more confident and articulate during the interview process.
✨Tip Number 4
Network with current or former Tesco colleagues if possible. They can provide insights into the company culture and what it takes to succeed in the role, which can be invaluable during your application process.
We think you need these skills to ace Tesco Colleague - Luton Express
Some tips for your application 🫡
Understand the Role: Read through the job description carefully to understand the responsibilities and requirements of the Tesco Colleague position. Tailor your application to highlight how your skills and experiences align with what they are looking for.
Highlight Customer Service Skills: Since this role focuses on customer interaction, emphasise your passion for delivering great service. Provide examples from previous experiences where you successfully engaged with customers or contributed to a positive shopping experience.
Show Flexibility: Mention your availability in relation to the specified working hours. If you can work during the preferred times, make sure to state this clearly in your application to demonstrate your willingness to adapt.
Proofread Your Application: Before submitting, double-check your application for any spelling or grammatical errors. A well-presented application reflects professionalism and attention to detail, which is crucial for a role that involves customer interaction.
How to prepare for a job interview at ENGINEERINGUK
✨Show Your Passion for Customer Service
Make sure to express your enthusiasm for delivering great service during the interview. Share examples of how you've gone above and beyond for customers in previous roles, as this aligns perfectly with Tesco's values.
✨Demonstrate Teamwork Skills
Since the role involves working as part of a diverse team, be prepared to discuss your experiences in teamwork. Highlight situations where you collaborated effectively with others to achieve a common goal.
✨Be Knowledgeable About Tesco
Research Tesco's products, services, and values before the interview. Showing that you understand the company and its commitment to customer satisfaction will impress the interviewers.
✨Prepare for Flexibility Questions
Given the flexible working options, be ready to discuss your availability and how you can adapt to different shifts. This shows that you're willing to meet the company's needs while balancing your own schedule.
