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For Companies At a Glance
- Tasks: Serve customers with passion, assist in various store areas, and ensure product quality.
- Company: Join Tesco, a leading retailer committed to serving customers and communities better every day.
- Benefits: Enjoy flexible hours, 20+ days holiday, discounts, and access to wellbeing resources.
- Why this job: Be part of a diverse team, learn new skills, and enjoy a supportive work culture.
- Qualifications: Must be over 18, with a passion for customer service and teamwork.
- Other info: Flexible working requests welcomed; opportunities for career progression available.
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About the role
Availability Window
- Days: Sun, Sat
- From: 17:30:00
- To: 24:00:00
Our Tesco Colleague rate of pay starts from £12.45 an hour; this increases to £13.66 for stores within the M25. Additional payments may also apply depending on location.
It's our policy to offer new colleagues joining us a minimum of 16 guaranteed hours each week, but if you'd like to work fewer hours (to a minimum of 12), we have opportunities for this too and would still love to hear from you.
The table shows the periods of time in the week we’d like you to be available to work — the availability windows. We will schedule your contracted hours within these times, and you’ll have 3 weeks’ notice of exactly when your shifts will be. We are happy to support flexibility for our colleagues; therefore, if the times you are available to work match closely but not exactly to the times we are advertising, we’d still love to hear from you.
Customers are at the heart of everything we do. It takes lots of different people to run a store, and this is a job for doers, with plenty of variety. It’s a committed role, full of everyday challenges, but that’s part of what makes it so exciting. Being a colleague in one of our stores means helping to serve our shoppers better every day. You’ll meet great people, learn new things, and be part of a diverse team where everyone is welcome. Whether you are looking for stability or flexibility to suit your lifestyle, or the opportunity to progress your career, this can be the role for you.
Note: You must be over 18 to apply for this role.
Responsibilities
- Knowing your customers and serving them with passion and pride; providing excellent natural service.
- Being knowledgeable about products and services within the store.
- Working across the store in service, picking, and replenishment areas as required.
- Applying training to work safely, effectively, and serve customers brilliantly.
- Making customer-focused decisions and delivering routines that meet customer needs at the right time.
- Participating in seasonal, community, and charity events to create an inclusive atmosphere.
- Understanding store performance and working with the team to drive service, sales, reduce waste, and deliver profit.
- Handling products carefully to maintain quality and ensure they reach customers in the best condition.
- Living Tesco’s values, making everyone feel welcome, and following policies.
- Accepting deliveries into the store when required.
Minimum requirements
- A passion for delivering great service, greeting customers with a smile, and serving with pride.
- Ability to build rapport with customers to ensure a positive shopping experience.
- Initiative and decision-making skills for customer benefit.
- Ability to work well within a team and communicate openly.
- Building relationships with colleagues to foster a positive team environment.
- Punctuality, good presentation, and being a brand ambassador.
Benefits
- Holiday entitlement starting at 20 days plus a personal day, rising to 22 days after 12 months, plus Bank holidays.
- Flexible working requests from day one.
- Colleague discounts: 10% off, 15% at pay weekend, saving up to £2,000/year.
- Access to free wellbeing resources.
- Life cover of five times your pay and a pension with up to 7.5% matching contributions.
- Flexible benefits including discounts, shares, cycle schemes.
- Uniform provided and policies supporting all life moments.
- Access to colleague networks and inclusion initiatives.
About Us
At Tesco, our vision is to become every customer’s favourite way to shop, at home or on the move. Our core purpose is 'Serving our customers, communities, and planet a little better every day'. We are committed to diversity, equity, and inclusion, ensuring everyone feels welcome and represented. We support flexible working and are proud to be a Disability Confident Leader. Visit our website for more information about our values, culture, and latest jobs.
Contact Detail:
ENGINEERINGUK Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Tesco Colleague - Llanelli Extra
✨Tip Number 1
Familiarise yourself with Tesco's values and customer service philosophy. Understanding their commitment to serving customers and communities will help you align your responses during any interviews or discussions.
✨Tip Number 2
Be prepared to discuss your availability openly. Since Tesco offers flexibility in working hours, showing that you're adaptable and willing to work within their specified windows can make you a more attractive candidate.
✨Tip Number 3
Highlight any previous experience in customer service roles. Even if it's informal, sharing examples of how you've successfully interacted with customers can demonstrate your passion for delivering great service.
✨Tip Number 4
Show enthusiasm for teamwork and community involvement. Tesco values colleagues who can build rapport with both customers and team members, so be ready to share how you've contributed to a positive team environment in the past.
We think you need these skills to ace Tesco Colleague - Llanelli Extra
Some tips for your application 🫡
Understand the Role: Read through the job description carefully to understand the responsibilities and requirements. Tailor your application to highlight how your skills and experiences align with what Tesco is looking for.
Highlight Customer Service Skills: Since this role focuses on delivering excellent customer service, make sure to emphasise any relevant experience you have in this area. Use specific examples to demonstrate your ability to build rapport with customers.
Show Flexibility: Tesco values flexibility in working hours. If you can work within the specified availability windows, mention this in your application. Highlight any previous experience where you adapted to changing schedules or worked in a team environment.
Proofread Your Application: Before submitting your application, take the time to proofread it for any spelling or grammatical errors. A well-presented application reflects your attention to detail and professionalism.
How to prepare for a job interview at ENGINEERINGUK
✨Show Your Passion for Customer Service
Make sure to express your enthusiasm for delivering great service during the interview. Share examples of how you've gone above and beyond to help customers in previous roles, as this aligns perfectly with Tesco's commitment to customer satisfaction.
✨Demonstrate Teamwork Skills
Since working at Tesco involves being part of a diverse team, be prepared to discuss your experiences working collaboratively. Highlight instances where you contributed to a positive team environment or helped resolve conflicts.
✨Be Ready to Discuss Flexibility
Tesco values flexibility in scheduling, so be honest about your availability. If your schedule doesn't match exactly with their needs, explain how you can still contribute effectively within the available hours.
✨Understand Tesco's Values
Familiarise yourself with Tesco's core values and mission. During the interview, reference these values and explain how they resonate with you. This shows that you're not just looking for a job, but that you genuinely want to be part of their culture.
