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For Companies At a Glance
- Tasks: Serve customers, manage store products, and ensure a welcoming environment.
- Company: Join Tesco, a leading retailer committed to customer satisfaction and community engagement.
- Benefits: Enjoy flexible hours, discounts, wellbeing resources, and a supportive work culture.
- Why this job: Be part of a dynamic team, make a difference, and gain valuable experience.
- Qualifications: Passion for service, teamwork skills, and a friendly attitude are essential.
- Other info: Guaranteed minimum hours and opportunities for flexible working from day one.
About the role
Availability Window
- Days: Thu, Time: 09:00 - 13:00
- Days: Fri, Time: 10:00 - 16:00
- Days: Sat, Time: 14:00 - 20:00
Our Tesco Colleague rate of pay starts from £12.45 an hour; this increases to £13.66 for stores within the M25. Additional payments may also apply depending on location.
It's our policy to offer new colleagues a minimum of 16 guaranteed hours each week, but if you'd like to work fewer hours (to a minimum of 12), we have opportunities for this too and would love to hear from you.
The table shows the periods of time in the week we'd like you to be available to work - the availability windows. We will schedule your contracted hours within these times, and you'll have 3 weeks' notice of your shifts. We support flexibility; if your availability closely matches but not exactly the advertised times, we'd still love to hear from you.
Customers are at the heart of everything we do. It takes many different people to run a store, and this is a job for doers, with plenty of variety. It's a committed role, full of challenges, but that's what makes it exciting.
Responsibilities include:
- Serving customers with passion and pride, providing natural service.
- Being knowledgeable about store products and services.
- Working across various store areas as needed.
- Practicing safety, effectiveness, and excellent customer service.
- Making customer-focused decisions and delivering routines that meet their needs.
- Participating in seasonal, community, and charity events.
- Understanding store performance and contributing to sales, waste reduction, and profit.
- Handling products carefully to maintain quality.
- Living our values, making everyone feel welcome, and following policies.
- Accepting deliveries when required.
Minimum requirements:
- Passion for delivering great service with a friendly attitude.
- Ability to build rapport with customers.
- Initiative and decision-making skills for customer benefit.
- Teamwork and open communication.
- Punctuality, presentation, and professionalism.
What's in it for you?
- Holiday entitlement starting at 20 days plus a personal day, increasing to 22 days after 12 months, plus bank holidays.
- Request flexible working from day one.
- Discounts including 10% off and 15% at pay weekends, saving up to £2,000 annually with the Colleague Clubcard.
- Access to free wellbeing resources.
- Life cover and a pension with contributions up to 7.5%.
- Various benefits including discounts, shares, and cycle schemes.
- Uniform provided and supportive policies.
- Access to colleague networks for diverse backgrounds.
For more details, visit our FAQs and Diversity & Inclusion pages.
Tesco Colleague - Leeds Clarence Dock Express employer: ENGINEERINGUK
Contact Detail:
ENGINEERINGUK Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Tesco Colleague - Leeds Clarence Dock Express
✨Tip Number 1
Make sure to highlight your customer service experience in any conversations you have. Since this role is all about serving customers with passion, sharing specific examples of how you've gone above and beyond for customers can really set you apart.
✨Tip Number 2
Familiarise yourself with Tesco's values and mission. When you understand what the company stands for, you can better align your responses during interviews or discussions, showing that you're a great fit for their team.
✨Tip Number 3
Be prepared to discuss your availability openly. Since the role has specific time slots, being flexible and showing willingness to adapt your schedule can make you a more attractive candidate.
✨Tip Number 4
Engage with current Tesco colleagues if possible. Networking can provide insights into the role and the work environment, plus it shows your genuine interest in becoming part of the team.
We think you need these skills to ace Tesco Colleague - Leeds Clarence Dock Express
Some tips for your application 🫡
Understand the Role: Read the job description carefully to understand the responsibilities and requirements. Highlight your relevant experience in customer service and teamwork, as these are key aspects of the Tesco Colleague role.
Tailor Your CV: Make sure your CV reflects your skills and experiences that align with the job. Emphasise your ability to provide excellent customer service, work in a team, and your flexibility regarding working hours.
Craft a Strong Cover Letter: Write a cover letter that showcases your passion for delivering great service and your friendly attitude. Mention specific examples of how you've built rapport with customers in previous roles.
Check Availability: Ensure you can meet the availability requirements outlined in the job description. If your schedule closely matches the required times, mention this in your application to show your willingness to be flexible.
How to prepare for a job interview at ENGINEERINGUK
✨Show Your Passion for Customer Service
Make sure to express your enthusiasm for delivering great service during the interview. Share examples of how you've gone above and beyond for customers in previous roles, as this aligns perfectly with Tesco's values.
✨Demonstrate Teamwork Skills
Since teamwork is crucial in a store environment, be prepared to discuss your experiences working in teams. Highlight specific instances where you collaborated effectively with colleagues to achieve a common goal.
✨Be Ready to Discuss Flexibility
Tesco values flexibility in scheduling, so be honest about your availability. If your schedule doesn't match exactly, explain how you can still contribute positively to the team and adapt to their needs.
✨Prepare Questions About the Role
Show your interest by preparing thoughtful questions about the role and the store. This could include inquiries about training opportunities, community events, or how they measure success in customer service.
