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About the role
Availability Window
- Days From time To time Sun 05:30:00 13:00:00
- Thu 18:00:00 22:15:00
- Fri 18:00:00 22:15:00
Our Tesco Colleague rate of pay starts from £12.45 an hour; this increases to £13.66 for stores within the M25. Additional payments may also apply depending on location.
It\'s our policy to offer new colleagues joining us a minimum of 16 guaranteed hours each week, but if you’d like to work fewer hours (to a minimum of 12), we have opportunities for this too and would still love to hear from you.
The table shows the periods of time in the week we’d like you to be available to work - the availability windows. We will schedule your contracted hours within these times, and you’ll have 3 weeks’ notice of exactly when your shifts will be. We are happy to support flexibility for our colleagues, therefore if the times you are available to work match closely but not exactly to the times we are advertising, we’d still love to hear from you. Click here to read more.
Customers are at the heart of everything we do.
It takes lots of different people to run a store and this is a job for doers, with plenty of variety. It’s a committed role, full of everyday challenges, but that\'s one of the things that makes it so exciting.
- Being a colleague in one of our stores means that you will help to serve our shoppers better every day.
- You’ll meet great people, learn new things and be part of a diverse team where everyone is welcome.
- Whether you are looking for stability or flexibility to suit your lifestyle, or the opportunity to progress your career, this can be the role for you.
PLEASE NOTE: YOU MUST BE OVER 18 TO APPLY FOR THIS ROLE.
Responsibilities
- Knowing your customers and serving them with passion and pride; giving great natural service.
- Being knowledgeable about the products and services within the store.
- Working across the store in service, picking, and replenishment areas where required.
- Putting into practice the training you have received to work safely, effectively, and serve customers brilliantly.
- Making decisions that are right for customers, delivering routines that meet their needs at the right time.
- Participating in seasonal, community, and charity events to create an inclusive atmosphere.
- Being aware of your store\'s performance and understanding your role in driving service, sales, reducing waste, and delivering profit.
- Handling products with care to maintain quality and ensure they reach customers in the best condition.
- Living our values, making everyone feel welcome, and following policies.
- Occasionally accepting deliveries into the store.
Minimum requirements
- A passion for delivering great service, greeting customers with a smile, and serving with pride.
- The ability to build rapport with customers for a positive shopping experience.
- Taking initiative and making decisions that benefit customers.
- Working well within a team and communicating openly.
- Building relationships with colleagues to foster team spirit.
- Being punctual, well-presented, and ready to represent the brand.
What’s in it for you?
- Holiday starting at 20 days plus a personal day, rising to 22 days after 12 months (plus Bank holidays).
- Request flexible working from day one.
- 10% off and 15% at pay weekend, saving up to £2,000 a year with your Colleague Clubcard.
- Access to free wellbeing services and resources.
- Life cover of five times your pay and a pension with matching contributions up to 7.5%.
- Benefits to suit you, including discounts, shares, and cycle schemes.
- Uniform provided and policies to support all life moments.
- Access to colleague networks for support and community.
For more information, visit our values and community and benefits page.
About Us
Our vision at Tesco is to become every customer\'s favourite way to shop, whether at home or on the move. Our purpose is \'Serving our customers, communities, and planet a little better every day\'. We are committed to diversity, equity, and inclusion, making sure everyone feels represented and welcome at work.
We support flexible working and are proud to be a Disability Confident Leader. For accessibility support, please click here.
Please note:
- We recruit individuals who have passed the school leavers age. For your country’s age, click here.
- Candidates over 18 are only accepted for roles involving early or late shifts or specific areas like warehouse, beverages, bakery, or driving.
- High application volumes may lead to early role closures. Feedback is provided only to interview attendees.
Visit our website for more information.
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StudySmarter Expert Advice🤫
We think this is how you could land Tesco Colleague - Henwick Park Express in Worcester
✨Get to Know Your Local Scene
Retail is all about community, so don't underestimate the power of local connections. Pop into shops you're interested in, chat with staff, and ask if they have any openings. This personal touch could land you a part-time gig with ease!
✨Show Off Your Personality
Retail is a people business, and employers love genuine, enthusiastic candidates. When you're applying for part-time roles, showcase your customer service skills and personality during interviews. Be yourself, and don't be afraid to share your love for the products!
✨Utilise College or University Resources
If you're a student, check out your university’s career services. They often have links with local retailers looking for part-time staff. It's a great way to find positions that work around your studies while also building your CV!
✨Check Out Seasonal Opportunities
Retail often sees a surge during peak seasons like Christmas or summer sales. Keep your eyes peeled for temporary part-time roles during these times. Many companies, including ENGINEERINGUK, may even transition seasonal workers into permanent positions if you impress them!
Some tips for your application 🫡
Show Off Your Customer Service Skills:In retail, we know that customer service is king! Make sure your CV highlights any experience you've got with face-to-face interactions. Include specific examples where you went above and beyond for a customer—this shows potential employers like ENGINEERINGUK that you're all about creating great shopping experiences.
Flexibility is Key!:For a part-time role, showcasing your availability is crucial. Make it clear in your application when you can work, especially if you have weekday and weekend flexibility. Retail can demand odd hours, so we want to see that you're ready to jump in when needed!
Forget the Fancy Formatting:While you want your CV to look good, in retail, clarity is more important than flashiness. Use simple formatting and bullet points to make your experiences stand out. Retail managers at ENGINEERINGUK will appreciate a straightforward CV that’s easy to skim through.
Craft a Genuine Cover Letter:When applying for a part-time retail position, your cover letter is your chance to shine! Share why you’re excited about ENGINEERINGUK and what you can bring to their team. Maybe you love their products or admire their customer service philosophy—let that passion come through!
How to prepare for a job interview at ENGINEERINGUK
✨Mastering Brand Knowledge
As we're heading into a part-time retail role at ENGINEERINGUK, it’s super crucial to know their brand inside out. Familiarise yourself with their products, customer service approach, and any current promotions. This way, you can engage genuinely in conversations and show that you’re already invested in their vibe.
✨Excellent Customer Scenarios
Prepare for customer service scenarios! Retail interviews often include role-play or situational questions. Think about how you'd handle different customer situations, from dealing with complaints to upselling products. We want to hear how you can keep your cool and keep the customer happy!
✨Tailoring Your Availability
Being part-time means flexibility is key! Be ready to discuss your availability honestly. Employers in retail love candidates who can adapt their schedules to peak hours. Show that you're keen to work evenings or weekends if it helps them out.
✨Show Off Your Team Spirit
Teamwork is essential in retail. Bring up experiences where you worked effectively in a team, whether it’s in previous jobs, school projects, or volunteering. We want to know how you can contribute to a positive team environment at ENGINEERINGUK!