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- Tasks: Serve customers with passion, assist in store operations, and participate in community events.
- Company: Join Tesco, a leading retailer committed to serving customers and communities better every day.
- Benefits: Enjoy flexible hours, 20+ days holiday, discounts, wellbeing services, and a supportive work environment.
- Why this job: Be part of a diverse team, learn new skills, and enjoy a fun, inclusive workplace culture.
- Qualifications: Must be over 18, with a passion for customer service and teamwork.
- Other info: Opportunities for career progression and a chance to make a positive impact.
Availability Window:
- Sun 06:00 - 15:00
- Tue 14:00 - 23:30
- Wed 12:00 - 23:00
- Fri 12:00 - 18:00
- Sat 12:00 - 23:30
Our Tesco Colleague rate of pay starts from £12.45 an hour; this increases to £13.66 for stores within the M25. Additional payments may also apply depending on location.
It's our policy to offer new colleagues joining us a minimum of 16 guaranteed hours each week, but if you'd like to work fewer hours (to a minimum of 12) we have opportunities for this too and would still love to hear from you.
Customers are at the heart of everything we do. It takes lots of different people to run a store and this is a job for doers, with plenty of variety. It's a committed role, full of everyday challenges, but that’s one of the things that makes it so exciting.
Being a colleague in one of our stores means that you will help to serve our shoppers better every day. You'll meet great people, learn new things and be part of a specialist, diverse team where everyone is welcome. Whether you are looking for stability or flexibility to suit your lifestyle, or the opportunity to progress your career, this can be the role for you.
PLEASE NOTE YOU MUST BE OVER 18 TO APPLY FOR THIS ROLE.
You will be responsible for:
- Knowing your customers and serving them with passion and pride; giving great natural service.
- Being passionate and knowledgeable about the products and services within the store.
- Working across the store in our service, picking and replenishment areas where required.
- Putting into practice the training you have received, ensuring we all work safely, effectively and serve our customers brilliantly.
- Making decisions that are right for customers, delivering routines in store that meet the needs of customers at the right time.
- Taking part in seasonal, community and charity events, creating a great inclusive atmosphere.
- Being knowledgeable about your store’s performance, understanding the part you play and what we need to do together to drive service and sales, reduce waste and shrink and deliver profit.
- Handling products with care to maintain quality and ensure they reach customers in the best condition.
- Being myself, living our values, making everyone feel welcome and always following our policies.
- At times, you may be required to accept deliveries into the store.
You will need:
- A passion for delivering great service, greeting customers with a smile, and serving them with pride.
- The ability to build rapport with customers, ensuring they leave the store having experienced a great shopping trip.
- To take the initiative and make decisions that are right for our customers.
- Work well within a team and communicate openly with others.
- Build relationships with colleagues to create a team spirit, having fun and celebrating success.
- Be at work on time, well presented and ready to be a brand ambassador.
What’s in it for you?
- Holiday starting at 20 days plus a personal day rising to 22 days after 12 months (plus Bank holidays).
- Request flexible working from day one.
- Get 10% off and 15% at pay day weekends - save up to £2,000 a year with your Colleague Clubcard with an additional card to share with family outside your home.
- Access to free wellbeing services with a range of resources to support your mind, body, and life.
- Life cover of five times your pay and an award-winning pension with matching contributions up to 7.5%.
- Benefits to suit you, choose what you use - from discounts and shares to cycle to work schemes.
- Uniform provided and policies to support you for all of life's moments, big and small.
- Access to our colleague networks providing a space for colleagues to come together from a range of backgrounds.
About Us
Our vision at Tesco is to become every customer's favourite way to shop, whether they are at home or out on the move. Our core purpose is 'Serving our customers, communities and planet a little better every day'. Diversity, equity and inclusion (DE&I) at Tesco means that whoever you are and whatever your background, we always want you to feel represented and that you can be yourself at work. In short, we’re a place where Everyone’s Welcome.
Please note: Tesco will only recruit individuals who have passed the school leaver's age.
Tesco Colleague - Hamilton Hill Hou Express employer: ENGINEERINGUK
Contact Detail:
ENGINEERINGUK Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Tesco Colleague - Hamilton Hill Hou Express
✨Tip Number 1
Familiarise yourself with Tesco's values and customer service philosophy. When you understand what they stand for, you can demonstrate how your personal values align during any interactions or interviews.
✨Tip Number 2
Show enthusiasm for the role by engaging with current Tesco colleagues or visiting a local store. This will give you insights into the day-to-day operations and help you articulate your understanding of the job during discussions.
✨Tip Number 3
Prepare to discuss your ability to work in a team and build rapport with customers. Think of specific examples from your past experiences where you've successfully collaborated or provided excellent service.
✨Tip Number 4
Be ready to showcase your flexibility and willingness to take on various roles within the store. Highlight any previous experience where you've adapted to changing situations or taken the initiative to solve problems.
We think you need these skills to ace Tesco Colleague - Hamilton Hill Hou Express
Some tips for your application 🫡
Understand the Role: Read the job description carefully to understand the responsibilities and requirements of a Tesco Colleague. Tailor your application to highlight how your skills and experiences align with these expectations.
Craft a Personal Statement: Write a personal statement that reflects your passion for customer service and teamwork. Use specific examples from your past experiences to demonstrate your ability to build rapport with customers and work effectively in a team.
Highlight Relevant Skills: Make sure to emphasise skills that are particularly relevant to the role, such as communication, initiative, and the ability to handle products with care. Mention any previous retail or customer service experience you have.
Proofread Your Application: Before submitting your application, take the time to proofread it for any spelling or grammatical errors. A well-presented application shows attention to detail and professionalism, which are important in a customer-facing role.
How to prepare for a job interview at ENGINEERINGUK
✨Show Your Passion for Customer Service
Make sure to express your enthusiasm for delivering great customer service during the interview. Share examples of how you've gone above and beyond to help customers in previous roles or experiences.
✨Demonstrate Team Spirit
Since teamwork is essential at Tesco, be prepared to discuss how you work well with others. Highlight any past experiences where you collaborated effectively with colleagues to achieve a common goal.
✨Know the Products
Familiarise yourself with the types of products sold at Tesco, especially those relevant to the Hamilton Hill House Express store. Showing that you have knowledge about their offerings can impress the interviewers.
✨Be Ready for Situational Questions
Expect questions that assess how you would handle specific situations, such as dealing with difficult customers or managing time effectively. Prepare by thinking of scenarios from your past experiences that demonstrate your problem-solving skills.
