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- Tasks: Serve customers with passion, assist in store operations, and participate in community events.
- Company: Join Tesco, a leading retailer committed to serving customers and communities sustainably.
- Benefits: Enjoy flexible hours, 20+ days holiday, discounts, and access to wellbeing services.
- Why this job: Be part of a diverse team, learn new skills, and make a positive impact every day.
- Qualifications: Must be over 18, with a passion for customer service and teamwork.
- Other info: Flexible working options available; great for students seeking part-time roles.
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About the role
Availability Window
- Days From time To time
- Sun 15:00:00 23:00:00
- Fri 15:00:00 23:00:00
Our Tesco Colleague rate of pay starts from £12.45 an hour; this increases to £13.66 for stores within the M25. Additional payments may also apply depending on location.
It's our policy to offer new colleagues joining us a minimum of 16 guaranteed hours each week, but if you'd like to work fewer hours (to a minimum of 12) we have opportunities for this too and would still love to hear from you.
The table shows the periods of time in the week we'd like you to be available to work - the availability windows. We will schedule your contracted hours within these times, and you'll have 3 weeks' notice of exactly when your shifts will be. We are happy to support flexibility for our colleagues, therefore if the times you're available to work match closely but not exactly to the times we are advertising, we'd still love to hear from you.
Customers are at the heart of everything we do. It takes lots of different people to run a store and this is a job for doers, with plenty of variety. It's a committed role, full of everyday challenges, but that's one of the things that makes it so exciting.
Being a colleague in one of our stores means that you will help to serve our shoppers better every day. You'll meet great people, learn new things and be part of a specialist, diverse team where everyone is welcome. Whether you are looking for stability or flexibility to suit your lifestyle, or the opportunity to progress your career, this can be the role for you.
PLEASE NOTE YOU MUST BE OVER 18 TO APPLY FOR THIS ROLE.
You will be responsible for:
- Knowing your customers and serving them with passion and pride; giving great natural service.
- Being passionate and knowledgeable about the products and services within my store.
- Working across the store in our service, picking and replenishment areas where required.
- Putting into practice the training you have received, so we all work safely, effectively and serve our customers brilliantly.
- Making decisions that are right for customers, delivering routines in store that meet the needs of customers at the right time.
- Taking part in seasonal, community and charity events, creating a great inclusive atmosphere.
- Being knowledgeable about your store’s performance, understanding the part you play and what we need to do together to drive service and sales, reduce waste and shrink and deliver profit.
- Handling products with care to maintain quality and ensure they reach customers in the best condition.
- Being myself, living our values, making everyone feel welcome and always following our policies.
- At times, you may be required to accept deliveries into the store.
You will need:
- A passion for delivering great service, greeting customers with a smile, and serving them with pride.
- The ability to build rapport with customers, meaning they leave the store having experienced a great shopping trip.
- To take the initiative and make decisions that are right for our customers.
- Work well within a team and communicate openly with others.
- Build relationships with colleagues to create a team spirit, having fun and celebrating success.
- Be at work on time, well presented and ready to be a brand ambassador.
What's in it for you?
- Holiday starting at 20 days plus a personal day rising to 22 days after 12 months (plus Bank holidays).
- Request flexible working from day one.
- Get 10% off and 15% at pay day weekends - save up to £2,000 a year with your Colleague Clubcard with an additional card to share with family outside your home.
- Access to free wellbeing services with a range of resources to support your mind, body, and life.
- Life cover of five times your pay and an award-winning pension with matching contributions up to 7.5%.
- Benefits to suit you, choose what you use - from discounts and shares to cycle to work schemes.
- Uniform provided and policies to support you for all of life's moments, big and small.
- Access to our colleague networks providing a space for colleagues to come together from a range of backgrounds.
About Us
Our vision at Tesco is to become every customer's favourite way to shop, whether they are at home or out on the move. Our core purpose is 'Serving our customers, communities and planet a little better every day'. Serving means more than a transactional relationship with our customers. It means acting as a responsible and sustainable business for all stakeholders, for the communities we are part of and for the planet.
Diversity, equity and inclusion (DE&I) at Tesco means that whoever you are and whatever your background, we always want you to feel represented and that you can be yourself at work. In short, we're a place where Everyone's Welcome.
Please note: Tesco will only recruit individuals who have passed the school leaver's age.
Tesco Colleague - Guildford Bridge Express employer: ENGINEERINGUK
Contact Detail:
ENGINEERINGUK Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Tesco Colleague - Guildford Bridge Express
✨Tip Number 1
Familiarise yourself with Tesco's values and customer service philosophy. Understanding what it means to serve customers with passion and pride will help you align your approach during any interviews or discussions.
✨Tip Number 2
Be prepared to discuss your availability openly. Since Tesco values flexibility, showing that you can adapt your schedule to meet their needs could set you apart from other candidates.
✨Tip Number 3
Highlight any previous experience in customer service or teamwork. Sharing specific examples of how you've built rapport with customers or worked effectively in a team can demonstrate your suitability for the role.
✨Tip Number 4
Engage with Tesco's community initiatives. Showing an interest in their seasonal, community, and charity events can reflect your commitment to creating an inclusive atmosphere, which is highly valued by Tesco.
We think you need these skills to ace Tesco Colleague - Guildford Bridge Express
Some tips for your application 🫡
Understand the Role: Read the job description carefully to understand the responsibilities and requirements. Highlight your relevant experience and skills that align with what Tesco is looking for in a colleague.
Tailor Your CV: Make sure your CV reflects your customer service experience and ability to work in a team. Use specific examples to demonstrate how you've delivered great service or contributed to a team environment.
Craft a Strong Cover Letter: Write a cover letter that showcases your passion for customer service and your enthusiasm for working at Tesco. Mention why you want to be part of their team and how you can contribute to their vision of serving customers better.
Check Your Availability: Be clear about your availability in your application. Since Tesco values flexibility, mention any specific times you can work that align with their needs, even if they don't match perfectly.
How to prepare for a job interview at ENGINEERINGUK
✨Show Your Passion for Customer Service
During the interview, express your enthusiasm for delivering great customer service. Share examples of how you've gone above and beyond to help customers in previous roles or experiences.
✨Demonstrate Team Spirit
Tesco values teamwork, so be prepared to discuss how you work well with others. Highlight any past experiences where you collaborated with colleagues to achieve a common goal or improve service.
✨Be Knowledgeable About Tesco
Research Tesco's values, mission, and recent initiatives. Showing that you understand their commitment to serving customers and communities will demonstrate your genuine interest in the role.
✨Prepare for Situational Questions
Expect questions that assess your problem-solving skills and ability to make decisions in a customer-focused environment. Think of specific scenarios where you successfully handled challenges or made impactful decisions.
