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- Tasks: Serve customers with passion, manage store operations, and participate in community events.
- Company: Join Tesco, a leading retailer committed to serving customers and communities sustainably.
- Benefits: Enjoy flexible hours, 10% discounts, wellbeing services, and a generous holiday package.
- Why this job: Be part of a diverse team, learn new skills, and make a positive impact every day.
- Qualifications: Must be over 18, with a passion for customer service and teamwork.
- Other info: Uniform provided and opportunities for career progression available.
Sector: Retail and Wholesale
Contract Type: Permanent
Hours: Full Time
Availability Window:
- Sun 15:00:00 - 23:00:00
- Mon 15:00:00 - 23:00:00
- Sat 15:00:00 - 23:00:00
Our Tesco Colleague rate of pay starts from £12.45 an hour; this increases to £13.66 for stores within the M25. Additional payments may also apply depending on location.
It's our policy to offer new colleagues joining us a minimum of 16 guaranteed hours each week, but if you'd like to work fewer hours (to a minimum of 12) we have opportunities for this too and would still love to hear from you.
Customers are at the heart of everything we do. It takes lots of different people to run a store and this is a job for doers, with plenty of variety. It's a committed role, full of everyday challenges, but that's one of the things that makes it so exciting.
- Being a colleague in one of our stores means that you will help to serve our shoppers better every day.
- You'll meet great people, learn new things and be part of a specialist, diverse team where everyone is welcome.
- Whether you are looking for stability or flexibility to suit your lifestyle, or the opportunity to progress your career, this can be the role for you.
PLEASE NOTE YOU MUST BE OVER 18 TO APPLY FOR THIS ROLE.
You will be responsible for:
- Knowing your customers and serving them with passion and pride; giving great natural service.
- Passionate and knowledgeable about the products and services within my store.
- Working across the store in our service, picking and replenishment areas where required.
- Putting into practice the training you have received, so we all work safely, effectively and serve our customers brilliantly.
- Making decisions that are right for customers, delivering routines in store that meet the needs of customers at the right time.
- Taking part in seasonal, community and charity events, creating a great inclusive atmosphere.
- Being knowledgeable about your store's performance, understanding the part you play and what we need to do together to drive service and sales, reduce waste and shrink and deliver profit.
- Handling products with care to maintain quality and ensure they reach customers in the best condition.
- Being myself, living our values, making everyone feel welcome and always following our policies.
- At times, you may be required to accept deliveries into the store.
You will need:
- A passion for delivering great service, greeting customers with a smile, and serving them with pride.
- The ability to build rapport with customers, meaning they leave the store having experienced a great shopping trip.
- To take the initiative and make decisions that are right for our customers.
- Work well within a team and communicate openly with others.
- Build relationships with colleagues to create a team spirit, having fun and celebrating success.
- Be at work on time, well presented and ready to be a brand ambassador.
What's in it for you?
- Holiday starting at 20 days plus a personal day rising to 22 days after 12 months (plus Bank holidays).
- Request flexible working from day one.
- Get 10% off and 15% at payday weekends - save up to £2,000 a year with your Colleague Clubcard with an additional card to share with family outside your home.
- Access to free wellbeing services with a range of resources to support your mind, body, and life.
- Life cover of five times your pay and an award-winning pension with matching contributions up to 7.5%.
- Benefits to suit you, choose what you use - from discounts and shares to cycle to work schemes.
- Uniform provided and policies to support you for all of life's moments, big and small.
- Access to our colleague networks providing a space for colleagues to come together from a range of backgrounds.
About Us
Our vision at Tesco is to become every customer's favourite way to shop, whether they are at home or out on the move. Our core purpose is 'Serving our customers, communities and planet a little better every day'. Serving means more than a transactional relationship with our customers. It means acting as a responsible and sustainable business for all stakeholders, for the communities we are part of and for the planet.
Diversity, equity and inclusion (DE&I) at Tesco means that whoever you are and whatever your background, we always want you to feel represented and that you can be yourself at work. In short, we're a place where Everyone's Welcome.
Please note: Tesco will only recruit individuals who have passed the school leaver's age. We can only accept candidates over the age of 18 if the role requires working before 6:15 am or after 9:45 pm or involves working in areas such as the warehouse, beers, wines & spirits, counters, bakery and driving roles.
On the occasions where we have high volumes of applicants, some roles may close earlier than the advertised end date in order for us to manage all of the applicants appropriately. We will only be able to offer individual feedback to those candidates who attend an interview.
Tesco Colleague - Burgess Hill Gatehouse Express employer: ENGINEERINGUK
Contact Detail:
ENGINEERINGUK Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Tesco Colleague - Burgess Hill Gatehouse Express
✨Tip Number 1
Familiarise yourself with Tesco's values and customer service philosophy. Understanding what it means to serve customers with passion and pride will help you align your approach during any interactions with the hiring team.
✨Tip Number 2
Showcase your ability to work in a team by sharing examples of past experiences where you collaborated effectively. This is crucial as teamwork is a key aspect of the role, and demonstrating this skill can set you apart.
✨Tip Number 3
Be prepared to discuss how you would handle various customer scenarios. Think about how you can make decisions that benefit customers and enhance their shopping experience, as this is a vital part of the job.
✨Tip Number 4
Research the local community and any recent events or initiatives Tesco has been involved in. Showing that you are engaged with the community can demonstrate your commitment to creating an inclusive atmosphere in the store.
We think you need these skills to ace Tesco Colleague - Burgess Hill Gatehouse Express
Some tips for your application 🫡
Understand the Role: Read the job description carefully to understand what Tesco is looking for in a colleague. Highlight your customer service skills and any relevant experience that aligns with their expectations.
Tailor Your CV: Make sure your CV reflects your passion for customer service and teamwork. Include specific examples of how you've successfully interacted with customers or contributed to a team environment.
Craft a Strong Cover Letter: Write a cover letter that showcases your enthusiasm for the role and the company. Mention why you want to work at Tesco and how you can contribute to their mission of serving customers better every day.
Proofread Your Application: Before submitting, double-check your application for any spelling or grammatical errors. A polished application shows attention to detail and professionalism, which are important in retail.
How to prepare for a job interview at ENGINEERINGUK
✨Show Your Passion for Customer Service
Make sure to express your enthusiasm for delivering great customer service during the interview. Share examples of how you've gone above and beyond to help customers in previous roles, as this aligns perfectly with Tesco's values.
✨Demonstrate Team Spirit
Since teamwork is crucial in a retail environment, be prepared to discuss how you work well with others. Highlight any experiences where you collaborated with colleagues to achieve a common goal or improve customer satisfaction.
✨Be Knowledgeable About Tesco
Research Tesco's values, mission, and recent initiatives before your interview. Showing that you understand what Tesco stands for and how you can contribute will impress the interviewers and demonstrate your commitment to the role.
✨Prepare for Situational Questions
Expect questions that assess how you would handle specific situations, such as dealing with difficult customers or managing time effectively. Use the STAR method (Situation, Task, Action, Result) to structure your responses clearly and effectively.
