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- Tasks: Serve customers with passion, manage store operations, and participate in community events.
- Company: Join Tesco, a leading retailer committed to serving customers and communities better every day.
- Benefits: Enjoy flexible hours, 10% discounts, 20+ days holiday, and access to wellbeing services.
- Why this job: Be part of a diverse team, learn new skills, and enjoy a fun, inclusive work environment.
- Qualifications: A passion for customer service and the ability to work well in a team are essential.
- Other info: Flexible working options available from day one; uniform provided.
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Sector: Retail and Wholesale
Contract Type: Permanent
Hours: Full Time
About the Role
Availability Window:
- Sun: 06:00 - 14:00
- Tue: 06:00 - 14:00
- Wed: 06:00 - 14:00
- Fri: 06:00 - 14:00
- Sat: 06:00 - 14:00
Our Tesco Colleague rate of pay starts from £12.45 an hour; this increases to £13.66 for stores within the M25. Additional payments may also apply depending on location.
It's our policy to offer new colleagues joining us a minimum of 16 guaranteed hours each week, but if you'd like to work fewer hours (to a minimum of 12) we have opportunities for this too and would still love to hear from you.
Customers are at the heart of everything we do. It takes lots of different people to run a store and this is a job for doers, with plenty of variety. It's a committed role, full of everyday challenges, but that’s one of the things that makes it so exciting.
Being a colleague in one of our stores means that you will help to serve our shoppers better every day. You'll meet great people, learn new things and be part of a specialist, diverse team where everyone is welcome. Whether you are looking for stability or flexibility to suit your lifestyle, or the opportunity to progress your career, this can be the role for you.
You Will Be Responsible For:
- Knowing your customers and serving them with passion and pride; giving great natural service.
- Being passionate and knowledgeable about the products and services within the store.
- Working across the store in our service, picking and replenishment areas where required.
- Putting into practice the training you have received, so we all work safely, effectively and serve our customers brilliantly.
- Making decisions that are right for customers, delivering routines in store that meet the needs of customers at the right time.
- Taking part in seasonal, community and charity events, creating a great inclusive atmosphere.
- Being knowledgeable about your store’s performance, understanding the part you play and what we need to do together to drive service and sales, reduce waste and shrink and deliver profit.
- Handling products with care to maintain quality and ensure they reach customers in the best condition.
- Being myself, living our values, making everyone feel welcome and always following our policies.
- At times, you may be required to accept deliveries into the store.
You Will Need:
- A passion for delivering great service, greeting customers with a smile, and serving them with pride.
- The ability to build rapport with customers, meaning they leave the store having experienced a great shopping trip.
- To take the initiative and make decisions that are right for our customers.
- Work well within a team and communicate openly with others.
- Build relationships with colleagues to create a team spirit, having fun and celebrating success.
- Be at work on time, well presented and ready to be a brand ambassador.
What’s in it for You?
- Holiday starting at 20 days plus a personal day rising to 22 days after 12 months (plus Bank holidays).
- Request flexible working from day one.
- Get 10% off and 15% at payday weekends - save up to £2,000 a year with your Colleague Clubcard with an additional card to share with family outside your home.
- Access to free wellbeing services with a range of resources to support your mind, body, and life.
- Life cover of five times your pay and an award-winning pension with matching contributions up to 7.5%.
- Benefits to suit you, choose what you use - from discounts and shares to cycle to work schemes.
- Uniform provided and policies to support you for all of life’s moments, big and small.
- Access to our colleague networks providing a space for colleagues to come together from a range of backgrounds.
About Us
Our vision at Tesco is to become every customer’s favourite way to shop, whether they are at home or out on the move. Our core purpose is 'Serving our customers, communities and planet a little better every day'. Diversity, equity and inclusion (DE&I) at Tesco means that whoever you are and whatever your background, we always want you to feel represented and that you can be yourself at work. In short, we’re a place where Everyone’s Welcome.
We know life looks a little different for each of us. That’s why at Tesco, we always welcome chats about flexible working.
Please Note: Tesco will only recruit individuals who have passed the school leaver’s age.
Tesco Colleague - Brooklands Extra employer: ENGINEERINGUK
Contact Detail:
ENGINEERINGUK Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Tesco Colleague - Brooklands Extra
✨Tip Number 1
Familiarise yourself with Tesco's values and customer service philosophy. Understanding what makes Tesco unique will help you connect with the team during your interview and show that you're genuinely interested in being part of their mission.
✨Tip Number 2
Prepare to discuss your previous customer service experiences. Think of specific examples where you went above and beyond for a customer, as this will demonstrate your passion for delivering great service, which is crucial for the role.
✨Tip Number 3
Show enthusiasm for teamwork and collaboration. Be ready to share instances where you've successfully worked in a team environment, as this role requires building relationships with colleagues to create a positive atmosphere.
✨Tip Number 4
Research the local community and any recent events or initiatives Tesco has been involved in. This knowledge can help you engage in meaningful conversations during your interview, showcasing your commitment to the community and the brand.
We think you need these skills to ace Tesco Colleague - Brooklands Extra
Some tips for your application 🫡
Understand the Role: Read through the job description carefully to understand the responsibilities and requirements of the Tesco Colleague position. Tailor your application to highlight how your skills and experiences align with what Tesco is looking for.
Craft a Personal Statement: Write a personal statement that reflects your passion for customer service and teamwork. Use specific examples from your past experiences to demonstrate how you embody the qualities Tesco values, such as being friendly, proactive, and a team player.
Highlight Relevant Experience: Make sure to include any previous retail or customer service experience in your CV. Emphasise your ability to build rapport with customers and your commitment to delivering great service, as these are key aspects of the role.
Proofread Your Application: Before submitting your application, take the time to proofread it for any spelling or grammatical errors. A well-presented application shows attention to detail and professionalism, which are important in a customer-facing role.
How to prepare for a job interview at ENGINEERINGUK
✨Show Your Passion for Customer Service
Make sure to express your enthusiasm for delivering great service during the interview. Share examples of how you've gone above and beyond for customers in the past, as this role is all about making their shopping experience enjoyable.
✨Demonstrate Team Spirit
Since working well within a team is crucial, be prepared to discuss your experiences collaborating with others. Highlight any instances where you contributed to a positive team atmosphere or celebrated successes together.
✨Know the Products
Familiarise yourself with Tesco's product range and services before the interview. Being knowledgeable will not only impress your interviewers but also show that you're genuinely interested in the role and ready to serve customers effectively.
✨Be Yourself
Tesco values authenticity and diversity, so don't hesitate to be yourself during the interview. Share your unique background and experiences, and explain how they can contribute to creating an inclusive atmosphere in the store.
