At a Glance
- Tasks: Serve customers with passion, manage store tasks, and participate in community events.
- Company: Join Tesco, a leading retailer committed to serving customers and communities sustainably.
- Benefits: Enjoy flexible hours, 10% discounts, holiday pay, and access to wellbeing services.
- Other info: Flexible working options available; we welcome all backgrounds and experiences.
- Why this job: Be part of a diverse team, make a difference, and gain valuable experience in retail.
- Qualifications: A passion for customer service and the ability to work well in a team.
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About the role
Availability Window
- Days: Tue, 18:00 - 22:00
- Days: Thu, 16:00 - 22:00
- Days: Sat, 17:00 - 22:00
Our Tesco Colleague rate of pay starts from £12.45 an hour. Additional payments may also apply depending on location and skills. It's our policy to offer new colleagues joining us a minimum of 16 guaranteed hours each week, but if you'd like to work fewer hours (to a minimum of 12) we have opportunities for this too and would still love to hear from you.
The table shows the periods of time in the week we'd like you to be available to work - the availability windows. We will schedule your contracted hours within these times, and you'll have 3 weeks' notice of exactly when your shifts will be. We are happy to support flexibility for our colleagues, therefore if the times you're available to work match closely but not exactly to the times we are advertising, we'd still love to hear from you.
Responsibilities
- Knowing your customers and serving them with passion and pride; giving great natural service.
- Being passionate and knowledgeable about the products and services within the store.
- Working across the store in our service, picking, and replenishment areas where required.
- Putting into practice the training you have received, so we all work safely, effectively and serve our customers brilliantly.
- Making decisions that are right for customers, delivering routines in store that meet the needs of customers at the right time.
- Taking part in seasonal, community and charity events, creating a great inclusive atmosphere.
- Being knowledgeable about your store's performance, understanding the part you play and what we need to do together to drive service and sales, reduce waste and shrink and deliver profit.
- Handling products with care to maintain quality and ensure they reach customers in the best condition.
- Being myself, living our values, making everyone feel welcome and always following our policies.
- At times, you may be required to accept deliveries into the store.
You will need:
- A passion for delivering great service, greeting customers with a smile, and serving them with pride.
- The ability to build rapport with customers, meaning they leave the store having experienced a great shopping trip.
- To take the initiative and make decisions that are right for our customers.
- Work well within a team and communicate openly with others.
- Build relationships with colleagues to create a team spirit, having fun and celebrating success.
- Be at work on time, well presented and ready to be a brand ambassador.
What's in it for you?
- Holiday starting at 20 days plus a personal day rising to 22 days after 12 months (plus Bank holidays).
- Request flexible working from day one.
- Get 10% off and 15% at payday weekends - save up to £2,000 a year with your Colleague Clubcard with an additional card to share with family outside your home.
- Access to free wellbeing services with a range of resources to support your mind, body, and life.
- Life cover of five times your pay and an award-winning pension with matching contributions up to 7.5%.
- Benefits to suit you, choose what you use - from discounts and shares to cycle to work schemes.
- Uniform provided and policies to support you for all of life's moments, big and small.
- Access to our colleague networks providing a space for colleagues to come together from a range of backgrounds.
About Us
Our vision at Tesco is to become every customer's favourite way to shop, whether they are at home or out on the move. Our core purpose is 'Serving our customers, communities and planet a little better every day'. Serving means more than a transactional relationship with our customers. It means acting as a responsible and sustainable business for all stakeholders, for the communities we are part of and for the planet.
Diversity, equity and inclusion (DE&I) at Tesco means that whoever you are and whatever your background, we always want you to feel represented and that you can be yourself at work. In short, we're a place where Everyone's Welcome.
We know life looks a little different for each of us. That's why at Tesco, we always welcome chats about flexible working. Some people are at the start of their careers, some want the freedom to do the things they love. Others are going through life-changing moments like becoming a carer, nearing retirement, adapting to parenthood, or something else. So, talk to us throughout your application about how we can support.
Tesco Colleague - Banbridge Extra employer: ENGINEERINGUK
At Tesco, we pride ourselves on being an excellent employer, offering a supportive work culture that values diversity and inclusion. Our colleagues enjoy competitive pay starting at £12.45 per hour, flexible working options, and a comprehensive benefits package including generous holiday entitlement, wellbeing services, and opportunities for personal growth. Join us in Banbridge Extra, where you can make a meaningful impact in your community while being part of a team that celebrates success and fosters a welcoming environment.
StudySmarter Expert Advice🤫
We think this is how you could land Tesco Colleague - Banbridge Extra
✨Tip Number 1
Familiarise yourself with Tesco's values and mission. Understanding their commitment to customer service and community involvement will help you align your responses during any interviews or discussions.
✨Tip Number 2
Be prepared to demonstrate your passion for customer service. Think of specific examples from your past experiences where you went above and beyond to help a customer, as this is crucial for the role.
✨Tip Number 3
Show your flexibility regarding working hours. Since Tesco values availability, be ready to discuss how your schedule can align with their needs, even if it’s not a perfect match.
✨Tip Number 4
Engage with current Tesco colleagues on social media or in person if possible. This can provide insights into the company culture and expectations, which can be beneficial during your application process.
We think you need these skills to ace Tesco Colleague - Banbridge Extra
Some tips for your application 🫡
Understand the Role:Read through the job description carefully to understand the responsibilities and requirements. Tailor your application to highlight how your skills and experiences align with what Tesco is looking for in a colleague.
Show Your Passion for Customer Service:In your application, emphasise your passion for delivering great service. Provide examples of how you've successfully interacted with customers in the past, showcasing your ability to build rapport and create a positive shopping experience.
Highlight Teamwork Skills:Tesco values teamwork, so make sure to mention any relevant experiences where you worked effectively within a team. Discuss how you contributed to team success and maintained a positive atmosphere among colleagues.
Be Flexible and Open:Since Tesco is open to flexible working arrangements, express your willingness to adapt your availability to meet their scheduling needs. Mention any specific times you can work that align closely with their availability windows.
How to prepare for a job interview at ENGINEERINGUK
✨Show Your Passion for Customer Service
During the interview, make sure to express your enthusiasm for delivering great customer service. Share examples of how you've gone above and beyond to help customers in previous roles or experiences.
✨Demonstrate Team Spirit
Tesco values teamwork, so be prepared to discuss how you work well with others. Highlight any past experiences where you collaborated with colleagues to achieve a common goal or create a positive atmosphere.
✨Be Knowledgeable About Tesco
Research Tesco's values, mission, and recent initiatives before your interview. Showing that you understand their commitment to serving customers and communities will demonstrate your genuine interest in the role.
✨Prepare for Flexibility Questions
Since Tesco offers flexible working options, be ready to discuss your availability and how it aligns with their needs. If your schedule is slightly different, explain how you can still meet their requirements.
