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- Tasks: Serve customers with passion, assist in store operations, and participate in community events.
- Company: Join Tesco, a leading retailer dedicated to serving customers and communities better every day.
- Benefits: Enjoy flexible hours, 10% discounts, 20+ days holiday, and access to wellbeing services.
- Why this job: Be part of a diverse team, learn new skills, and enjoy a fun, inclusive work environment.
- Qualifications: A passion for customer service and the ability to work well in a team are essential.
- Other info: Minimum guaranteed hours of 16 per week, with options for fewer hours available.
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Sector: Retail and Wholesale
Contract Type: Permanent
Hours: Full Time
About the Role
Availability Window:
- Sun: 06:00 - 14:00
- Mon: 06:00 - 14:00
- Fri: 06:00 - 14:00
Our Tesco Colleague rate of pay starts from £12.02 an hour; this increases to £13.15 for stores within the M25. Additional payments may also apply depending on location and skills.
It's our policy to offer new colleagues joining us a minimum of 16 guaranteed hours each week, but if you'd like to work fewer hours (to a minimum of 12), we have opportunities for this too and would still love to hear from you.
Customers are at the heart of everything we do. It takes lots of different people to run a store and this is a job for doers, with plenty of variety. It's a committed role, full of everyday challenges, but that's one of the things that makes it so exciting.
Being a colleague in one of our stores means that you will help to serve our shoppers better every day. You'll meet great people, learn new things and be part of a specialist, diverse team where everyone is welcome. Whether you are looking for stability or flexibility to suit your lifestyle, or the opportunity to progress your career, this can be the role for you.
You Will Be Responsible For:
- Knowing your customers and serving them with passion and pride; giving great natural service.
- Being passionate and knowledgeable about the products and services within the store.
- Working across the store in our service, picking and replenishment areas where required.
- Putting into practice the training you have received, so we all work safely, effectively and serve our customers brilliantly.
- Making decisions that are right for customers, delivering routines in store that meet the needs of customers at the right time.
- Taking part in seasonal, community and charity events, creating a great inclusive atmosphere.
- Being knowledgeable about your store's performance, understanding the part you play and what we need to do together to drive service and sales, reduce waste and shrink and deliver profit.
- Handling products with care to maintain quality and ensure they reach customers in the best condition.
- Being myself, living our values, making everyone feel welcome and always following our policies.
- At times, you may be required to accept deliveries into the store.
You Will Need:
- A passion for delivering great service, greeting customers with a smile, and serving them with pride.
- The ability to build rapport with customers, meaning they leave the store having experienced a great shopping trip.
- To take the initiative and make decisions that are right for our customers.
- Work well within a team and communicate openly with others.
- Build relationships with colleagues to create a team spirit, having fun and celebrating success.
- Be at work on time, well presented and ready to be a brand ambassador.
What's in it for You?
- Holiday starting at 20 days plus a personal day rising to 22 days after 12 months (plus Bank holidays).
- Request flexible working from day one.
- Get 10% off and 15% at pay day weekends - save up to £2,000 a year with your Colleague Clubcard with an additional card to share with family outside your home.
- Access to free wellbeing services with a range of resources to support your mind, body, and life.
- Life cover of five times your pay and an award-winning pension with matching contributions up to 7.5%.
- Benefits to suit you, choose what you use - from discounts and shares to cycle to work schemes.
- Uniform provided and policies to support you for all of life's moments, big and small.
- Access to our colleague networks providing a space for colleagues to come together from a range of backgrounds.
About Us
Our vision at Tesco is to become every customer's favourite way to shop, whether they are at home or out on the move. Our core purpose is 'Serving our customers, communities and planet a little better every day'. Diversity, equity and inclusion (DE&I) at Tesco means that whoever you are and whatever your background, we always want you to feel represented and that you can be yourself at work. In short, we're a place where Everyone's Welcome.
Please note: Tesco will only recruit individuals who have passed the school leaver's age.
Tesco Colleague - Baldock Extra employer: ENGINEERINGUK
Contact Detail:
ENGINEERINGUK Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Tesco Colleague - Baldock Extra
✨Tip Number 1
Familiarise yourself with Tesco's values and customer service philosophy. Understanding what it means to serve customers with passion and pride will help you align your approach during any interviews or discussions.
✨Tip Number 2
Showcase your ability to work in a team by sharing examples from previous experiences. Highlighting your teamwork skills can demonstrate that you're a good fit for the collaborative environment at Tesco.
✨Tip Number 3
Be prepared to discuss how you would handle various customer scenarios. Think about times when you've gone above and beyond for a customer, as this will illustrate your commitment to great service.
✨Tip Number 4
Research the specific store location where you're applying. Knowing about the community and the types of customers they serve can give you an edge in understanding their needs and how you can contribute.
We think you need these skills to ace Tesco Colleague - Baldock Extra
Some tips for your application 🫡
Understand the Role: Read through the job description carefully to understand what Tesco is looking for in a colleague. Highlight key responsibilities and required skills that resonate with your experience.
Tailor Your CV: Make sure your CV reflects the skills and experiences relevant to the role. Emphasise your customer service experience, teamwork abilities, and any previous retail work to show you’re a great fit.
Craft a Strong Cover Letter: Write a cover letter that showcases your passion for customer service and your ability to work well in a team. Mention specific examples of how you've delivered great service in the past.
Proofread Your Application: Before submitting, double-check your application for any spelling or grammatical errors. A polished application shows attention to detail and professionalism, which are important in retail.
How to prepare for a job interview at ENGINEERINGUK
✨Show Your Passion for Customer Service
Make sure to express your enthusiasm for delivering great customer service during the interview. Share examples of how you've gone above and beyond to help customers in previous roles or experiences.
✨Demonstrate Team Spirit
Tesco values teamwork, so be prepared to discuss how you work well with others. Highlight any past experiences where you collaborated with colleagues to achieve a common goal or improve service.
✨Know the Products
Familiarise yourself with Tesco's product range and services before the interview. Being knowledgeable about what they offer will show your commitment and readiness to serve customers effectively.
✨Be Yourself
Tesco promotes diversity and inclusion, so don’t hesitate to be authentic during your interview. Share your unique background and experiences, as this will help you connect with the interviewers and demonstrate that you align with their values.
