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About the role
Customers are at the heart of everything we do. It takes lots of different people to run a fulfilment centre and this is a job with plenty of variety. It\'s a committed role, full of everyday challenges, but that\'s one of the things that makes it so rewarding.
Being a Tesco Colleague in one of our centres means that you will be part of a team who help to serve our customers a little better every day. You\'ll meet great people, learn new things and be part of an expert diverse team where everyone is welcome. Whether you are looking for stability or flexibility to suit your lifestyle, or the opportunity to progress your career, this can be the role for you.
You will be responsible for
Delivering your part of our customer shopping trip by:
- Carrying out clean as you go routines, using the clean as you go tools.
- Keeping aisles clear of congestion when replenishing or picking products.
- Working in a clean, tidy and organised manner and taking any equipment that needs cleaning out of use.
- Following the warehouse/storage plan, putting everything back in its place.
- Ensuring trays used for picking are clean, taking dirty trays out of use to be cleaned.
- Regularly replenishing products so customers can get what they want:
- Filling products that matter most to our customers first if there are gaps.
- Making sure I know where products have moved to after merchandising activity.
- Pulling stock forward and removing cardboard so products are easily visible.
- Keeping the warehouse organised, putting everything back where it belongs.
- Completing any stock routines accurately and on time.
- Picking online customers shopping accurately, with the best possible quality and freshness, completing substitutions as required.
- Making sure items picked are of the highest standard of quality, with the best possible date for fresh products.
You will need
Build relationships with colleagues to create team spirit, working together to make sure our store is the best it can be for customers. Warm and welcoming in interactions with customers and colleagues, taking time to understand the customer and say \'Thank you\'. Acting quickly to respond to the changing needs of our customers and embracing change within my store. Energetic and driven to deliver beyond expectations, integrating home and work to achieve a balance that is right for me. Sharing ideas with my Manager and other colleagues on how we can improve our store for customers.
What\'s in it for you?
We offer excellent benefits that help make Tesco a great place to work. These include but aren\'t limited to:
- Holiday starting at 20 days plus a personal day rising to 22 days after 12 months (plus Bank holidays).
- Request flexible working from day one.
- Get 10% off and 15% at pay day weekends - save up to £2,000 a year with your Colleague Clubcard with an additional card to share with family outside your home.
- Access to free wellbeing services with a range of resources to support your mind, body, and life.
- Life cover of five times your pay and an award-winning pension with matching contributions up to 7.5%.
- Benefits to suit you, choose what you use - from discounts and shares to cycle to work schemes.
- Uniform provided and policies to support you for all of life\'s moments, big and small.
- Access to our colleague networks providing a space for colleagues to come together from a range of backgrounds.
Please Note:
If you are applying for a vacancy on a Flexible Contract this means that we will contract you for a certain amount of hours per week, but we may ask you to increase your hours based on the availability you provide us with at interview.
Should you be successful in your application, your offer will be subject to and conditional upon you providing your bank account details before your agreed start date.
About Us
Our vision at Tesco is to become every customer\'s favourite way to shop, whether they are at home or out on the move. Our core purpose is \'Serving our customers, communities and planet a little better every day\'.
Diversity, equity and inclusion (DE&I) at Tesco means that whoever you are and whatever your background, we always want you to feel represented and that you can be yourself at work. In short, we\'re a place where Everyone\'s Welcome.
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StudySmarter Expert Advice🤫
We think this is how you could land Tesco Colleague - 2AM Start
✨Get Your Retail Game On
Start by getting to know the local retail scene. Make a list of stores that align with your vibe and visit them. You'll be surprised at how many job openings come from chatting with staff or managers in-store. Plus, showing that you have a genuine interest in their brand can make you stand out when applying for that full-time role!
✨Join Retail Networks and Forums
Tap into retail-specific communities and forums, whether online or in-person. Platforms like Retail Week or local retail meetups can provide invaluable insights and connections. You never know who might drop a tip about an upcoming job at companies like ENGINEERINGUK, so don’t miss out on building those relationships!
✨Be Ready for Busy Season Opportunities
Keep your eyes peeled for seasonal hiring windows, especially in the run-up to major shopping periods. Retailers often look for full-time staff to carry through busy times and may even keep you on after the season. Stay proactive by regularly checking in with your favourite retailers about their hiring plans.
✨Show Off Your Customer Service Skills
Retail’s all about customer interactions, so make sure you showcase any relevant experience in your conversations and interviews. Share specific examples of your customer service skills and how they’ve led to positive outcomes. This is your moment to shine when applying to roles at places like ENGINEERINGUK!
Some tips for your application 🫡
Show Off Your Customer Service Skills:In retail, customer service is key! Make sure your CV highlights any experience where you've dealt with customers, whether it’s resolving issues or enhancing the shopping experience. Use concrete examples to demonstrate your problem-solving skills and ability to handle difficult situations with ease.
Tailor Your CV for Retail:When applying for a full-time role like this one at ENGINEERINGUK, customise your CV to reflect retail-specific buzzwords. Include any relevant skills such as inventory management or visual merchandising, and if you have experience with POS systems, shout about it! This will show you’re serious about joining the retail team.
Craft a Genuine Cover Letter:Don’t just repeat your CV in your cover letter! Use it as a chance to explain why you're excited about the opportunity at ENGINEERINGUK and how your values align with their brand. Mention specific aspects of the company that resonate with you and let your enthusiasm shine through!
Highlight Your Adaptability:In retail, things can get busy and unpredictable, so demonstrate how adaptable and flexible you are. Share examples of times you've had to adjust your approach on the fly or take on new responsibilities. This will show ENGINEERINGUK that you’re ready to jump in and contribute right away!
How to prepare for a job interview at ENGINEERINGUK
✨Show Off Your Customer Service Skills
Retail is all about providing an exceptional customer experience, so be ready to discuss your past customer service stories. We should have examples on hand of how we've handled difficult situations or gone above and beyond to meet a customer's needs. These anecdotes will bring your application to life!
✨Familiarity with Point of Sale Systems
Many retail roles require us to work with Point of Sale (POS) systems, so it's a good idea to brush up on any relevant software you’ve used before. If you’re familiar with systems like Shopify or Square, don’t forget to mention this during the interview. Highlighting technical proficiency can set us apart from other candidates!
✨Understand Product Knowledge
Be prepared to discuss the products that the store sells and how we can contribute to their sales. Showing enthusiasm for the products and a willingness to learn can impress interviewers. We should research popular items or trends in the industry before the interview, so we can speak confidently about them.
✨Be Ready for Role-Playing Scenarios
Many retail interviews include role-playing scenarios where we might have to deal with a difficult customer or upsell a product. Practising these scenarios with a friend or family member can help us feel more comfortable. The key here is to showcase our problem-solving skills and ability to remain calm under pressure!