At a Glance
- Tasks: Deliver excellent customer service and support in a dynamic, fast-paced environment.
- Company: Join a leading company with a strong focus on teamwork and customer satisfaction.
- Benefits: Enjoy discounts at Tesco, health benefits, and a great holiday package.
- Other info: Flexible working hours with opportunities for personal development.
- Why this job: Be part of a team that values your contribution and offers real career growth.
- Qualifications: Must be 17 or older with a can-do attitude and passion for customer service.
The predicted salary is between 20000 - 25000 £ per year.
What's in it for you:
- A Booker colleague card with 10% off purchases at Booker and double discount events up to three times a year.
- After 3 months service, a Tesco colleague discount card with 10% increasing to 15% off most purchases at Tesco for a 4 day period after every four‑weekly pay day, ie. thirteen times a year.
- In addition to 10% off at Tesco Cafe and 20% off all F&F purchases.
- 10% off pay monthly & SIM only deals with Tesco Mobile for yourself, along with further great deals throughout the year.
- Up to 30% off car, pet and home insurance at Tesco bank. Terms and conditions apply.
- Free eye test when you spend £50 or more.
- You can also save 30% when you spend £50 or more on glasses, prescription sunglasses and contact lenses.
- 50% off health checks at Tesco Pharmacy.
- Exclusive access to discounted RAC breakdown cover rates.
- An exclusive deals and discounts website saving you money on everyday purchases including a cycle to work scheme.
- After 3 months service, you can join our annual Save As You Earn share scheme which allows you to buy Tesco shares in the future at a discount.
- Retirement savings plan (pension) - save up to 5% and Booker will match your contribution.
- Life Assurance - You are covered for death in service life cover of up to three times annual pay.
- Health and Wellbeing support and resources including our 24/7, confidential Employee Assistance Programme and Virtual GP for you and your family.
- A great holiday package.
About the role:
We are looking for someone with a real can‑do attitude who is passionate about delivering excellent customer service and willing to go the extra mile for our customers. Working as part of a team you will be working in a dynamic, fast paced environment where no two days are the same. We are a 5/7 day operation, (check our website for specific opening times). We only recruit individuals who are aged 17 and over.
Working hours:
- Monday - Friday 08:00-17:00
- Saturday 07:00-15:30
You will be responsible for:
Customers are at the heart of everything we do. Our customers need to be back in their own business as quickly as possible having found what they need. We keep the shelves full, provide speed of service through the tills and wish them a fond farewell or maybe our customers need a delivery and we are accurately picking what they need.
You will need:
- A can do attitude
- A passion for customer service
- Be willing to go the extra mile
Branch Assistant in Sunbury-on-Thames employer: ENGINEERINGUK
At Booker, we pride ourselves on being an excellent employer, offering a vibrant work culture that values teamwork and customer service excellence. Our employees enjoy a range of benefits including generous discounts at Tesco, a comprehensive health and wellbeing support system, and opportunities for personal growth through our share scheme and pension contributions. Located in a dynamic environment, our Branch Assistants play a crucial role in ensuring customer satisfaction while enjoying a rewarding career with us.
StudySmarter Expert Advice🤫
We think this is how you could land Branch Assistant in Sunbury-on-Thames
✨Tip Number 1
Get to know the company! Research Booker and Tesco, their values, and what they stand for. This will help you tailor your approach and show that you're genuinely interested in being part of their team.
✨Tip Number 2
Network like a pro! Connect with current employees on LinkedIn or attend local job fairs. A friendly chat can go a long way in making a lasting impression and might even get you a referral.
✨Tip Number 3
Prepare for the interview by practising common questions related to customer service. Think about examples from your past experiences where you've gone the extra mile for customers – this is key for the Branch Assistant role!
✨Tip Number 4
Don't forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you're serious about joining the team at Booker.
We think you need these skills to ace Branch Assistant in Sunbury-on-Thames
Some tips for your application 🫡
Show Your Passion for Customer Service:Make sure to highlight your enthusiasm for delivering excellent customer service in your application. We want to see that you genuinely care about helping customers and are ready to go the extra mile for them.
Tailor Your Application:Don’t just send a generic application! Take the time to tailor your CV and cover letter to reflect the specific skills and experiences that match the Branch Assistant role. We love seeing how you fit into our dynamic team!
Be Clear and Concise:When writing your application, keep it clear and to the point. We appreciate straightforward communication, so make sure your key points stand out and are easy to read.
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way to ensure your application gets to us quickly and efficiently. Plus, you’ll find all the details you need about the role there!
How to prepare for a job interview at ENGINEERINGUK
✨Show Your Can-Do Attitude
Make sure to highlight your positive attitude during the interview. Share examples of how you've tackled challenges in the past and gone the extra mile for customers. This will demonstrate that you embody the spirit they're looking for.
✨Know the Company and Its Values
Do a bit of homework on the company and its customer service philosophy. Understanding their commitment to customer satisfaction will help you align your answers with their values, showing that you're a great fit for the team.
✨Prepare for Scenario Questions
Expect questions about how you'd handle specific customer situations. Think of scenarios where you provided excellent service or resolved issues effectively. Practising these responses will help you feel more confident during the interview.
✨Ask Thoughtful Questions
At the end of the interview, have a few questions ready to ask. Inquire about team dynamics, training opportunities, or what success looks like in the role. This shows your genuine interest in the position and helps you assess if it's the right fit for you.
