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- Tasks: Drive payment partnerships and enhance customer payment experiences across Europe.
- Company: Join Amazon, a global leader in e-commerce and technology innovation.
- Benefits: Enjoy flexible working options and access to corporate perks.
- Why this job: Be part of a dynamic team shaping the future of payments with industry leaders.
- Qualifications: Experience in program or partner management and strong analytical skills required.
- Other info: Opportunity to travel across Europe and collaborate with top financial institutions.
The predicted salary is between 48000 - 72000 £ per year.
The Amazon Payment Acceptance & Experience Team is responsible for how Amazon's customers pay on Amazon's sites and through Amazon's services around the globe. You will work with the biggest players in the payments industry to deliver best-in-class customer payment experiences while driving change in the industry. You will use your experience to create and maintain relationships with leading financial institutions and global payment networks to deliver paying experiences in the region. You will analyze internal and external payment data and proactively engage and influence issuers and external partners to improve the overall customer payment experience.
This role can be based in London, Paris, Berlin, Madrid or Milan.
Key job responsibilities:- Build and own a holistic plan to improve key output metrics of the program (Payment Success Rate, Cost of Payments, Customer engagement).
- Analyze internal Amazon and external data and identify areas to improve customer payment experience in Europe, with special focus on a program (being a country or a payment method across countries).
- Work directly with banks and other partners to conduct deep dives on the data that you have analyzed and drive resolution.
- Proactively create a feedback loop back to the product and engineering teams to implement any changes that Amazon needs to support to improve our customer experience and metrics.
- Drive UAT and end to end testing with banks, card networks and providers to continuously improve our customer experience.
- Drive marketing and campaigning opportunities with the payments supply chain partners to improve customer payment experience and engagement (e.g., go to market, adoption of payment methods).
- Experience in roles such as Program Management, Partner Management or related area in Europe.
- Experience securing complex partnerships.
- Track record of big thinking and delivery of strategic vision.
- Proven analytical skills and quantitative skills with demonstrated ability to manage the business 'by the numbers'.
- Must be metrics-driven and able to understand complex financial models.
- Ability to regularly travel regionally in Europe and periodically to the US. Expected travel < 20%.
- Excellent written and verbal communication and presentation skills.
- Experience interpreting data and making business recommendations.
Sr Tech Business Developer - Payment Partnerships, Amazon Payments Acceptance & Experience employer: ENGINEERINGUK
Contact Detail:
ENGINEERINGUK Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Sr Tech Business Developer - Payment Partnerships, Amazon Payments Acceptance & Experience
✨Tip Number 1
Network with professionals in the payments industry. Attend relevant conferences, webinars, or local meetups to connect with potential colleagues and partners. Building relationships can give you insights into the role and may even lead to referrals.
✨Tip Number 2
Stay updated on the latest trends in payment technologies and customer experience. Follow industry news, subscribe to relevant publications, and engage in discussions on platforms like LinkedIn. This knowledge will help you demonstrate your passion and expertise during interviews.
✨Tip Number 3
Prepare to discuss specific metrics and data analysis techniques you've used in previous roles. Be ready to share examples of how you've improved payment processes or customer experiences through data-driven decisions, as this aligns closely with the job requirements.
✨Tip Number 4
Familiarise yourself with Amazon's payment systems and their competitive landscape. Understanding how Amazon operates within the payments sector will allow you to speak more intelligently about potential improvements and innovations during your interview.
We think you need these skills to ace Sr Tech Business Developer - Payment Partnerships, Amazon Payments Acceptance & Experience
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in Program Management, Partner Management, or similar roles. Emphasise your track record of securing complex partnerships and any analytical skills that align with the job description.
Craft a Compelling Cover Letter: In your cover letter, demonstrate your understanding of Amazon's payment systems and how your experience can contribute to improving customer payment experiences. Use specific examples to showcase your strategic vision and analytical capabilities.
Highlight Relevant Metrics: When discussing your previous roles, focus on metrics-driven achievements. Include specific numbers or outcomes that illustrate your ability to manage business performance and improve key output metrics.
Showcase Communication Skills: Since excellent written and verbal communication is crucial for this role, ensure your application reflects your ability to present ideas clearly. Consider including examples of past presentations or reports that had a significant impact.
How to prepare for a job interview at ENGINEERINGUK
✨Understand the Payment Landscape
Familiarise yourself with the current trends and challenges in the payments industry. Be prepared to discuss how these trends could impact Amazon's payment acceptance strategies and customer experiences.
✨Showcase Your Analytical Skills
Be ready to demonstrate your ability to analyse data and derive actionable insights. Prepare examples of how you've used data to improve customer experiences or drive business decisions in previous roles.
✨Highlight Partnership Experience
Discuss your experience in securing and managing complex partnerships. Provide specific examples of successful collaborations and how they contributed to achieving strategic goals.
✨Prepare for Scenario-Based Questions
Anticipate scenario-based questions that assess your problem-solving skills and ability to drive change. Think about past experiences where you had to influence stakeholders or implement improvements based on data analysis.
