Find a job 
Featured Companies 
Featured Universities 
For Companies At a Glance
- Tasks: Review and audit content for compliance, ensuring high-quality moderation.
- Company: Join Amazon Prime Video, a leading streaming service with global reach.
- Benefits: Enjoy flexible work options, diverse culture, and opportunities for growth.
- Why this job: Shape the future of entertainment while making a real impact on customer experience.
- Qualifications: Experience in Trust and Safety Operations or Content Ratings is essential.
- Other info: Be part of a diverse team committed to innovation and excellence.
The predicted salary is between 36000 - 60000 £ per year.
Come build the future of entertainment with us. Are you interested in helping shape the future of movies and television? Do you want to help define the next generation of how and what Amazon customers are watching? Prime Video is a premium streaming service that offers customers a vast collection of TV shows and movies - all with the ease of finding what they love to watch in one place. We offer customers thousands of popular movies and TV shows from Originals and Exclusive content to exciting live sports events. We also offer our members the opportunity to subscribe to add-on channels which they can cancel at any time and to rent or buy new release movies and TV box sets on the Prime Video Store. Prime Video is a fast-paced, growth business - available in over 240 countries and territories worldwide. The team works in a dynamic environment where innovating on behalf of our customers is at the heart of everything we do. If this sounds exciting to you, please read on.
We are seeking an innovative Sr. Quality Auditor, Content Ratings to support the Prime Video (PV) Trust & Safety (T&S) Operations team to protect customers from non-compliant and ensure high quality moderation review of content across Prime Video. This includes:
- Review of video assets, identifying non-compliant content against the content compliance policy.
- Working closely with video editorial teams.
- Root cause identification for content escalations.
- Conducting regular audits of our video catalog.
You will also need to work across Amazon Video global teams including business, content acquisition, program and policy team, to prioritize and launch the workflows which support compliance reviews.
Key job responsibilities:
- Conduct high quality manual reviews of local content policy related workflows specializing in global marketplaces.
- Make high judgement decisions on compliance actions.
- Document incidents and generate quality reports on audit activities.
- Collaborate with cross-functional teams to ensure a cohesive customer experience.
- Drive projects that improve support-related functions and processes, prioritizing ways to leverage technology and automate.
- Contribute to maintaining standard operating procedures by coordinating with Policy, Operations and Program teams.
- Help drive critical decisions by building dashboards/reports, analyzing metrics, and surfacing insights to improve efficiency.
- Participate in ad-hoc projects/assignments as necessary.
- Develop subject matter expertise in industry best practice.
- Preemptively identify violation of compliance policy, brand risks, government and regulatory policy and potential legal violations.
BASIC QUALIFICATIONS:
- Experience working in relevant industries such as Trust and Safety Operations, Content Ratings, or Content Classification.
- Ability to meet deadlines, and operate both strategically and tactically in a fast-paced environment.
PREFERRED QUALIFICATIONS:
- Experience in audit mechanism.
- Experience in researching, or analyzing current trends, news, and historical events.
- Excellent general knowledge and know-how of global political, religious and social-cultural topics.
- Proven ability to work across functions and across marketplaces to influence senior leaders.
- Ability to identify and solve ambiguous problems; identifying customer needs and inventing new and efficient ways to meet those needs.
Amazon is an equal opportunities employer. We believe passionately that employing a diverse workforce is central to our success. We make recruiting decisions based on your experience and skills. We value your passion to discover, invent, simplify and build. Protecting your privacy and the security of your data is a longstanding top priority for Amazon. Amazon is committed to a diverse and inclusive workplace. Our inclusive culture empowers Amazonians to deliver the best results for our customers.
Sr. Quality Auditor, Content Ratings, Prime Video Trust & Safety employer: ENGINEERINGUK
Contact Detail:
ENGINEERINGUK Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Sr. Quality Auditor, Content Ratings, Prime Video Trust & Safety
✨Tip Number 1
Familiarise yourself with the latest trends in content ratings and compliance policies. Understanding the nuances of what constitutes compliant content will give you an edge during discussions and interviews.
✨Tip Number 2
Network with professionals in the Trust and Safety Operations field. Engaging with industry experts can provide insights into the role and may even lead to referrals, increasing your chances of landing the job.
✨Tip Number 3
Prepare to discuss specific examples of how you've handled compliance issues or audits in the past. Being able to articulate your experience with real-world scenarios will demonstrate your capability for the role.
✨Tip Number 4
Showcase your analytical skills by being ready to discuss how you would approach building dashboards or reports. Highlighting your ability to leverage technology for efficiency will resonate well with the hiring team.
We think you need these skills to ace Sr. Quality Auditor, Content Ratings, Prime Video Trust & Safety
Some tips for your application 🫡
Understand the Role: Before applying, make sure to thoroughly read the job description for the Sr. Quality Auditor position. Understand the key responsibilities and qualifications required, as this will help you tailor your application.
Highlight Relevant Experience: In your CV and cover letter, emphasise any experience you have in Trust and Safety Operations, Content Ratings, or similar fields. Use specific examples to demonstrate your skills and how they relate to the job.
Showcase Analytical Skills: Since the role involves analysing metrics and generating quality reports, be sure to mention any relevant analytical skills or experiences. Highlight your ability to identify trends and solve problems effectively.
Tailor Your Application: Customise your CV and cover letter to reflect the language and requirements mentioned in the job description. This shows that you have taken the time to understand the company and the role, making your application stand out.
How to prepare for a job interview at ENGINEERINGUK
✨Understand the Role
Make sure you have a solid grasp of what the Sr. Quality Auditor position entails. Familiarise yourself with content compliance policies and the specific responsibilities mentioned in the job description, such as conducting audits and collaborating with cross-functional teams.
✨Showcase Relevant Experience
Prepare to discuss your previous experience in Trust and Safety Operations or Content Ratings. Highlight any specific projects where you had to make high-judgement decisions or conduct audits, as this will demonstrate your capability for the role.
✨Demonstrate Analytical Skills
Be ready to talk about how you've used data analysis in past roles. Discuss any experience you have with generating reports or dashboards, as well as how you've identified trends or insights that improved processes.
✨Cultural Awareness
Given the global nature of Prime Video, it's important to show your understanding of diverse cultural contexts. Be prepared to discuss how your knowledge of political, religious, and social-cultural topics can contribute to making informed compliance decisions.
