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- Tasks: Be a trusted advisor and architect for AWS cloud operations, helping customers maximize their cloud value.
- Company: Join Amazon, a leader in cloud technology and innovation, transforming businesses worldwide.
- Benefits: Enjoy a permanent full-time role with opportunities for growth and collaboration with top-tier clients.
- Why this job: Make a real impact by guiding iconic businesses through their cloud journey and enhancing their capabilities.
- Qualifications: Experience in cloud architecture, technical engineering, and customer-facing roles is essential.
- Other info: Diversity is valued here; we encourage applicants from all backgrounds to apply.
The predicted salary is between 43200 - 72000 £ per year.
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Senior Technical Account Manager, ES – EMEA – UKI
Sector: Sales and Business Development
Role: Senior Executive
Contract Type: Permanent
Hours: Full Time
DESCRIPTION
An AWS Technical Account Manager is a trusted advisor and cloud operations architect for our Enterprise Support customers. As a trusted advisor, you’ll have a direct impact in helping our customers gain the most value from cloud technology. You’ll craft and execute strategies to drive our customers’ adoption and use of AWS services, including a range of products such as EC2, S3, DynamoDB & RDS databases, Lambda, CloudFront CDN, IoT, and more.
Our Technical Account Managers partner with iconic businesses, from startups to large enterprises undergoing significant transformation. You’ll provide advice on architecture, support strategy, project and launch planning, as well as ongoing operational issues.
Key job responsibilities
Responsibilities include:
- Advising on solutions, providing technical guidance, and advocating for the customer.
- Ensuring AWS environments remain operationally healthy while reducing cost and complexity.
- Developing trusting relationships with customers, understanding their business needs and technical challenges.
- Driving technical discussions regarding incidents, trade-offs, and risk management.
- Consulting with partners from developers to C-suite executives.
- Collaborating with AWS Solutions Architects, Business Developers, Professional Services Consultants, and Sales Account Managers.
- Proactively finding opportunities for customers to gain additional value from AWS.
- Providing detailed reviews of service events, monthly & quarterly metrics, and detailed pre-launch planning.
- Solving a variety of problems as customers migrate their workloads to the cloud.
- Uplifting customer capabilities by running workshops and brown bag sessions.
BASIC QUALIFICATIONS
– Experience in design/implementation/operations/consulting with distributed applications.
– Experience in technical engineering.
– Experience in external enterprise customer-facing roles as a technical lead, with strong oral and written communication skills.
– Knowledge of cloud-based architecture, cloud services, and experience in customer-facing roles.
PREFERRED QUALIFICATIONS
– Experience in a 24×7 operational services or support environment.
– Experience in internal enterprise or external customer-facing environments as a technical lead.
– Experience with AWS services or other cloud offerings.
Amazon is an equal opportunities employer. We believe that employing a diverse workforce is central to our success. We value your passion to discover, invent, simplify, and build.
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Senior Technical Account Manager, ES - EMEA - UKI employer: ENGINEERINGUK
Contact Detail:
ENGINEERINGUK Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Senior Technical Account Manager, ES - EMEA - UKI
✨Tip Number 1
Familiarize yourself with AWS services like EC2, S3, and Lambda. Understanding these products will help you speak confidently about their benefits and how they can solve customer challenges.
✨Tip Number 2
Network with current or former Technical Account Managers to gain insights into their day-to-day responsibilities and challenges. This can provide you with valuable information that can set you apart during discussions.
✨Tip Number 3
Prepare to discuss your experience in managing customer relationships and technical projects. Be ready to share specific examples of how you've helped clients optimize their cloud usage.
✨Tip Number 4
Stay updated on the latest trends in cloud technology and AWS offerings. Being knowledgeable about recent developments can demonstrate your commitment and passion for the role.
We think you need these skills to ace Senior Technical Account Manager, ES - EMEA - UKI
Some tips for your application 🫡
Understand the Role: Make sure to thoroughly read the job description for the Senior Technical Account Manager position. Understand the key responsibilities and qualifications required, as this will help you tailor your application.
Highlight Relevant Experience: In your CV and cover letter, emphasize your experience in design, implementation, and operations of distributed applications. Mention any customer-facing roles where you acted as a technical lead, showcasing your communication skills.
Showcase Cloud Knowledge: Demonstrate your knowledge of cloud-based architecture and AWS services. Include specific examples of how you've helped customers adopt cloud technologies or solve operational challenges.
Craft a Strong Cover Letter: Write a compelling cover letter that not only summarizes your qualifications but also expresses your passion for cloud technology and your desire to help customers succeed with AWS. Make it personal and engaging.
How to prepare for a job interview at ENGINEERINGUK
✨Understand AWS Services
Make sure you have a solid understanding of AWS services like EC2, S3, and Lambda. Be prepared to discuss how these services can solve specific customer challenges and enhance their operations.
✨Showcase Your Technical Expertise
Highlight your experience in design, implementation, and operations of distributed applications. Be ready to provide examples of how you've successfully managed technical projects or solved complex problems in previous roles.
✨Build Rapport with Customers
Demonstrate your ability to develop trusting relationships with customers. Share experiences where you understood their business needs and provided tailored solutions that added value.
✨Prepare for Technical Discussions
Be ready to engage in technical discussions about incidents, trade-offs, and risk management. Practice articulating your thoughts clearly and confidently, as strong communication skills are crucial for this role.
