Senior Manager, Partner Incentives Management

Expedia Group brands power global travel for everyone, everywhere. We design cutting-edge tech to make travel smoother and more memorable, and we create groundbreaking solutions for our partners. Our diverse, vibrant, and welcoming community is essential in driving our success.

Why Join Us?

To shape the future of travel, people must come first. Guided by our Values and Leadership Agreements, we foster an open culture where everyone belongs, differences are celebrated and know that when one of us wins, we all win. We provide a full benefits package, including exciting travel perks, generous time-off, parental leave, a flexible work model, and career development resources, all to fuel our employees' passion for travel and ensure a rewarding career journey.

Senior Manager, Partner Programs, Incentives & Insights Management

At Expedia Group, the Partner Programs, Incentives & Insights team empowers lodging partners to thrive and grow in our marketplace by driving engagement in innovative programs, optimizing performance incentives, and delivering actionable insights that enhance conversion, efficiency, and trust. Our mission is to create meaningful value for partners and travelers alike; bridging supply and demand through strategic initiatives that amplify business outcomes.

We design and manage targeted programs that enable partners to harness the power of traveler trust signals, price and non-price incentives, and comprehensive distribution solutions. By aligning participation criteria with strategic goals, we ensure these programs deliver measurable and sustainable impact.

With the addition of a dedicated Incentives Management capability, we now also own the end-to-end strategy, execution, and evolution of all supply-facing incentive offers; ensuring they are designed for scale, optimized for ROI, and fully aligned with our commercial objectives and scorecard.

Our diverse portfolio includes industry-leading initiatives such as VIP Access, Premier Host, VR Host Incentives, a growing suite of performance insights and visualizations; and a dynamic incentives portfolio designed to unlock partner potential. Guided by collaboration, data-driven decision-making, and a commitment to partner and traveler excellence, we serve as a trusted resource for partners navigating the complexities of Expedia Group's marketplace.

What you'll do

• Own the global management of all supply-facing incentive offers from end to end, ensuring clarity in design, efficient execution, and continuous improvement.
• Scale and optimize existing offers by building robust tracking frameworks, performance KPIs, and feedback loops to ensure ROI and partner engagement.
• Collaborate closely with Finance to manage budgets, evaluate investment efficiency, and guide decision-making through compelling business cases.
• Partner with Performance and Account Management teams to align incentives to supply strategy, TPM scorecard objectives, and commercial goals.
• Drive operational excellence in how incentives are launched, tracked, and iterated; across geographies, partner types, and LOBs.
• Identify, test, and propose new incentive mechanisms that improve partner behavior, unlock availability, or drive share shift.
• Be the central coordination point across key stakeholders to ensure incentives are well-integrated into program and offer strategy.
• Monitor market trends and competitor activity to ensure our incentive portfolio remains differentiated and strategically positioned.

Who you are

• Incentives & Program Management Expertise: 7+ years of experience in incentives, commercial strategy, or partner marketing roles; preferably in the travel, tech, or marketplace space.
• Strong track record of managing B2B offers or promotions that drive measurable business impact and scale.
• Experience developing frameworks to evaluate performance, profitability, and scalability of commercial initiatives.
• Cross-functional Leadership & Influence: Proven ability to lead through influence in matrixed organizations; aligning cross-functional stakeholders across Finance, Strategy, Product, and Marketing.
• Comfortable presenting to senior leadership and driving alignment through data-backed storytelling.
• Experience coordinating complex projects across teams and balancing competing priorities.
• Analytical & Strategic Thinking: Strong analytical skills with experience in building business cases, interpreting data, and shaping strategy.
• Proactive problem solver who can translate insights into strategic and operational improvements.
• Comfortable with ambiguity and able to operate with a test-and-learn mindset.
• Organizational Agility: Highly organized, detail-oriented, and capable of juggling short-term priorities with long-term strategy.
• Able to move fluidly between strategy and execution, setting a clear vision while ensuring follow-through.

We are an equal-opportunity employer and value diversity at our company. We do not discriminate based on race, religion, colour, national origin, sex, gender, gender expression, sexual orientation, age, marital status, veteran status, or disability status. We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, perform essential job functions, and receive other benefits and privileges of employment.

Accommodation requests: If you need assistance with any part of the application or recruiting process due to a disability, or other physical or mental health conditions, please reach out to our Recruiting Accommodations Team through the Accommodation Request.

We are proud to be named as a Best Place to Work on Glassdoor in 2024 and be recognized for award-winning culture by organizations like Forbes, TIME, Disability:IN, and others.