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- Tasks: Provide expert 3rd line support for EUC incidents in a fast-paced trading environment.
- Company: Join a dynamic team transforming essential infrastructure with real-world impact.
- Benefits: Enjoy a collaborative culture and opportunities for continuous learning and mentorship.
- Why this job: Be at the forefront of technology in trading, making a real difference every day.
- Qualifications: Experience in 3rd line EUC support, especially in low-latency trading environments is essential.
- Other info: Mentorship opportunities available for junior engineers to grow their skills.
The predicted salary is between 43200 - 72000 £ per year.
Job Description Senior EUC Engineer
Position Description
Challenge yourself and change lives, transforming complex systems and essential infrastructure that everyone relies on. Our Senior EUC Engineers are trusted to work closely with a wide range of clients on exciting projects with real-world purpose and impact.
We are seeking a highly skilled 3rd Line EUC Desktop Engineer to join our team based in London. In this critical role, you will provide expert support for our EUC environment, ensuring high availability and performance in a fast-paced and demanding environment. Your technical expertise will directly contribute to the smooth operation of trading platforms and internal business systems.
Your future duties and responsibilities
- Provide 3rd line support for all EUC-related incidents and service requests, prioritizing high-availability, performance, and low-latency trading environments.
- Act as the escalation point for complex desktop support issues, ensuring trading systems remain operational during critical periods.
- Troubleshoot and manage desktop systems, laptops, peripherals, and software in a mission-critical trading environment.
- Lead efforts to resolve issues related to low-latency hardware, networking, and software platforms in trading floor settings.
- Perform preventative maintenance, updates, and patch management to optimize trading platforms and workstations.
- Collaborate with network, security, and server teams to resolve cross-functional issues impacting trading operations.
- Support trading applications and proprietary tools (e.g., Eikon, Refinitiv, Bloomberg) integral to gas energy and trading workflows.
- Manage and deploy desktop images, configurations, and device lifecycle processes.
- Ensure compliance with stringent endpoint security protocols and trading industry regulations.
- Document solutions, best practices, and known issues, sharing insights with Service Desk and IT teams.
- Drive continuous improvements through technology upgrades and troubleshooting efforts.
- Mentor junior engineers, providing guidance on trading-specific technology and support practices.
Required qualifications to be successful in this role
- Proven experience in a 3rd line EUC desktop support role, ideally within a high-availability, low-latency trading environment.
- Expertise in Windows OS (10/11), macOS, desktop virtualization (Citrix, VMware Horizon), and endpoint management tools.
- Strong knowledge of Active Directory, Group Policy, MS Office 365.
Skills
- Active Directory
- Citrix
- VDI
- VPN (Virtual Private Network)
- Windows
- Cloud Computing
Reference 1183732
Click here to apply
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Senior EUC Engineer employer: ENGINEERINGUK
Contact Detail:
ENGINEERINGUK Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Senior EUC Engineer
✨Tip Number 1
Familiarize yourself with the specific technologies mentioned in the job description, such as Windows OS, macOS, and desktop virtualization tools like Citrix and VMware Horizon. Having hands-on experience or relevant certifications can set you apart from other candidates.
✨Tip Number 2
Network with professionals in the trading technology space. Attend industry events or join online forums where you can connect with current EUC Engineers. This can provide valuable insights into the role and may even lead to referrals.
✨Tip Number 3
Prepare to discuss real-world scenarios during your interview. Be ready to explain how you've handled complex desktop support issues in high-pressure environments, particularly those related to low-latency trading systems.
✨Tip Number 4
Showcase your ability to collaborate across teams. Highlight any past experiences where you worked with network, security, or server teams to resolve issues, as this is crucial for the role and demonstrates your teamwork skills.
We think you need these skills to ace Senior EUC Engineer
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your experience in 3rd line EUC desktop support, especially in high-availability and low-latency trading environments. Use specific examples that demonstrate your technical expertise with Windows OS, macOS, and desktop virtualization.
Craft a Strong Cover Letter: In your cover letter, express your passion for the role and how your skills align with the company's needs. Mention your experience with trading applications and your ability to troubleshoot complex issues in fast-paced environments.
Showcase Relevant Skills: Clearly list your technical skills related to Active Directory, Group Policy, and endpoint management tools. Highlight any experience you have with Citrix, VMware Horizon, and MS Office 365, as these are crucial for the position.
Demonstrate Problem-Solving Abilities: Provide examples in your application of how you've successfully resolved complex desktop support issues. This will show your potential employer that you can handle the demands of a critical trading environment.
How to prepare for a job interview at ENGINEERINGUK
✨Showcase Your Technical Expertise
Be prepared to discuss your experience with Windows OS, macOS, and desktop virtualization tools like Citrix and VMware Horizon. Highlight specific examples where you've successfully resolved complex issues in a low-latency trading environment.
✨Demonstrate Problem-Solving Skills
Expect scenario-based questions that assess your troubleshooting abilities. Practice articulating your thought process when diagnosing and resolving EUC-related incidents, especially under pressure.
✨Highlight Collaboration Experience
Since the role involves working closely with network, security, and server teams, share examples of how you've effectively collaborated with cross-functional teams to resolve issues impacting trading operations.
✨Prepare for Behavioral Questions
Be ready to discuss your mentoring experience with junior engineers. Provide insights into how you guide others in trading-specific technology and support practices, showcasing your leadership skills.
