Senior Director, Product Management - TAAP

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Senior Director, Product Management – TAAP

Sector: Travel and Tourism
Role: Senior Executive
Contract Type: Permanent
Hours: Full Time

Expedia Group brands power global travel for everyone, everywhere. We design cutting-edge tech to make travel smoother and more memorable, and we create groundbreaking solutions for our partners. Our diverse, vibrant, and welcoming community is essential in driving our success.

Why Join Us?

To shape the future of travel, people must come first. Guided by our Values and Leadership Agreements, we foster an open culture where everyone belongs, differences are celebrated, and know that when one of us wins, we all win.

We provide a full benefits package, including exciting travel perks, generous time-off, parental leave, a global hybrid work setup (with some pretty cool offices), and career development resources, all to fuel our employees\’ passion for travel and ensure a rewarding career journey. We’re building a more open world. Join us.

PLS manages all of Expedia Group\’s B2B partnerships. As the world’s largest and fastest-growing B2B travel solutions provider, we work with partners across all countries to turn their web traffic into travel bookings and happy customers. Our partners range from large airlines, hotels, financial institutions, and activity providers to single homeowners.

TAAP is a multi-billion dollar product and is one of the key pillars for PLS serving hundreds of thousands of offline retail travel agents. This role will lead the product management team responsible for driving TAAP. This role requires someone who can balance between innovation/growth as well as operational efficiencies to ensure we continue to delight our partners and their travelers. You need an experiment, fail-fast, learn and iterate mentality with the goal of making TAAP a no-brainer tool for travel agencies and agents worldwide. You also need to be a strategic people leader who aligns product vision with organizational goals, fosters a culture of accountability, and spearheads conflict resolution within their teams. You are instrumental in nurturing talent, encouraging professional growth, and establishing Expedia as a magnet for industry-leading professionals through effective succession planning.

Who You Are:

• Strong analytical and critical thinking skills with a high attention to detail. Ability to ramp up quickly and become an expert across our business with 10+ years of Product management experience at an executive level.
• Innovation: you embrace creativity and have delivered innovative products in previous roles. Passion for customer interaction and obsession for understanding and improving user experience. Experience driving new 0-1 initiatives is a plus.
• Bias for action: you have a bias towards solving big customer problems with scrappy solutions. You find creative ways to make progress and don\’t stop at any blocker. You focus on learning through incremental experiments, double down on what works and quickly scrap ideas that don\’t work.
• Proven situational leadership skills and the ability to motivate and generate enthusiasm with individuals across all levels of the organization.
• Large scale program management ability to drive solutions across a global organization with multiple functional stakeholders.
• Ability to handle multiple priorities with a high degree of flexibility and accountability, in a constantly fast-evolving environment.
• An excellent storyteller: able to build and articulate a vision and translating it into an executable strategy, leading with data and insights.
• Skilled thought-leader, confident and successful at influencing others to act.
• Passion for results: motivated by goal achievement and continuous improvement, with the enthusiasm and drive to motivate your team and the wider organization.
• Business acumen: demonstrate a keen understanding of business operations and the organizational levers (systems, processes, departments, functions) that drive profitable growth.
• A team player: thrive in demanding, intellectually charged environments, has strong convictions and can win credibility and contribute across the breadth of a business and its senior management team.

What You\’ll Do:

• Own the product strategy for TAAP through a deep understanding of our partner needs across all partner cohorts and geographies.
• Work towards the north star of making TAAP the first choice for travel agencies and agents of all sizes across all geographies.
• Collaborate with business leaders to formulate and align on business strategy and with product and engineering leaders across all product areas to understand strategy, roadmap for each of their work-streams. Use these inputs to formulate a bold vision for new product initiatives, build in a scrappy way, fail-fast, learn and iterate.
• Enable the organizational framework to focus on innovation, efficiency, velocity, scalability and simplified flow of work through the business.
• Champion innovation and design of new solutions, methods, and offerings that provide competitive advantage and leadership in the industry.
• Lead the development of industry, customer, and market insights to inform product vision, scope, customer segmentation and GTM.
• Build & lead an engaged and inspired organization of high performing talent to drive innovation, operational efficiencies and Partner Satisfaction.
• Create an inclusive environment that champions innovation by encouraging others to openly share and build on each other’s new ideas, products and solutions.

Accommodation requests

If you need assistance with any part of the application or recruiting process due to a disability, or other physical or mental health conditions, please reach out to our Recruiting Accommodations Team through the Accommodation Request.

We are proud to be named as a Best Place to Work on Glassdoor in 2024 and be recognized for award-winning culture by organizations like Forbes, TIME, Disability:IN, and others.

Expedia Group\’s family of brands includes: Brand Expedia®, Hotels.com®, Expedia® Partner Solutions, Vrbo®, trivago®, Orbitz®, Travelocity®, Hotwire®, Wotif®, ebookers®, CheapTickets®, Expedia Group Media Solutions, Expedia Local Expert®, CarRentals.com, and Expedia Cruises. 2024 Expedia, Inc. All rights reserved. Trademarks and logos are the property of their respective owners.

Employment opportunities and job offers at Expedia Group will always come from Expedia Group\’s Talent Acquisition and hiring teams. Never provide sensitive, personal information to someone unless you’re confident who the recipient is. Expedia Group does not extend job offers via email or any other messaging tools to individuals with whom we have not made prior contact. Our email domain is @expediagroup.com. The official website to find and apply for job openings at Expedia Group is careers.expediagroup.com/jobs.

Expedia is committed to creating an inclusive work environment with a diverse workforce. All qualified applicants will receive consideration for employment without regard to race, religion, gender, sexual orientation, national origin, disability or age.

Company

Who we are

We are travelers and technologists. We work across time zones, hemispheres, cultures, and languages. We thrive on breaking things down and building them back up again until they\’re even better.

We know travel can be hard. But we also know it\’s worth it every time. And because we believe travel is a force for good, we take our roles seriously. We\’re here to build great products and create connections that truly bring good into the world.

Accommodations and adjustments

We’re committed to providing an inclusive and accessible recruiting experience for candidates with disabilities, or other physical or mental health conditions.

If you require an accommodation or adjustment for any part of the application or recruitment process, please let us know by completing our Accommodation Request Form.

We\’re a diverse company, that feels like a community

When you join Expedia Group you become part of a global network of passionate travelers and technologists. Everyone is welcome here, and we take purposeful steps to create and nurture a diverse, open culture.

We find meaning in the work we do: together, we can broaden horizons, strengthen connections, and bridge divides.

We’re a truly global company, with offices on almost every continent. Our hybrid working policy empowers our employees to enjoy the benefits of remote working while staying connected to their colleagues.

No matter where you are – or where you dream of being – we’ve got opportunities for you to explore.

Our industry-leading benefits package enables you to create a fulfilling career while staying healthy, happy, and well.

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