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For Companies At a Glance
- Tasks: Join our team to serve customers, manage stock, and create a welcoming atmosphere.
- Company: Tesco is dedicated to serving customers, communities, and the planet better every day.
- Benefits: Enjoy flexible hours, 10% discounts, holiday pay, and access to wellbeing services.
- Why this job: Be part of a diverse team, learn new skills, and make a positive impact in your community.
- Qualifications: A passion for customer service and the ability to work well in a team are essential.
- Other info: Flexible working options available; must be over school leaving age.
About the role
Availability Window
- Days: Wed 18:30:00 - 24:00:00
- Fri 18:30:00 - 24:00:00
- Sat 18:15:00 - 24:00:00
Our Tesco Colleague rate of pay starts from £12.45 an hour; this increases to £13.66 for stores within the M25. Additional payments may also apply depending on location.
It's our policy to offer new colleagues joining us a minimum of 16 guaranteed hours each week, but if you'd like to work fewer hours (to a minimum of 12) we have opportunities for this too and would still love to hear from you.
The table shows the periods of time in the week we'd like you to be available to work - the availability windows. We will schedule your contracted hours within these times, and you'll have 3 weeks' notice of exactly when your shifts will be. We are happy to support flexibility for our colleagues, therefore if the times you're available to work match closely but not exactly to the times we are advertising, we'd still love to hear from you.
Customers are at the heart of everything we do. It takes lots of different people to run a store and this is a job for doers, with plenty of variety. It's a committed role, full of everyday challenges, but that's one of the things that makes it so exciting.
Being a colleague in one of our stores means that you will help to serve our shoppers better every day. You'll meet great people, learn new things and be part of a specialist, diverse team where everyone is welcome. Whether you are looking for stability or flexibility to suit your lifestyle, or the opportunity to progress your career, this can be the role for you.
You will be responsible for:
- Knowing your customers and serving them with passion and pride; giving great natural service.
- Being passionate and knowledgeable about the products and services within the store.
- Working across the store in our service, picking and replenishment areas where required.
- Putting into practice the training you have received, so we all work safely, effectively and serve our customers brilliantly.
- Making decisions that are right for customers, delivering routines in store that meet the needs of customers at the right time.
- Taking part in seasonal, community and charity events, creating a great inclusive atmosphere.
- Being knowledgeable about your store’s performance, understanding the part you play and what we need to do together to drive service and sales, reduce waste and shrink and deliver profit.
- Handling products with care to maintain quality and ensure they reach customers in the best condition.
- Being myself, living our values, making everyone feel welcome and always following our policies.
- At times, you may be required to accept deliveries into the store.
You will need:
- A passion for delivering great service, greeting customers with a smile, and serving them with pride.
- The ability to build rapport with customers, meaning they leave the store having experienced a great shopping trip.
- To take the initiative and make decisions that are right for our customers.
- Work well within a team and communicate openly with others.
- Build relationships with colleagues to create a team spirit, having fun and celebrating success.
- Be at work on time, well presented and ready to be a brand ambassador.
What’s in it for you?
- Holiday starting at 20 days plus a personal day rising to 22 days after 12 months (plus Bank holidays).
- Request flexible working from day one.
- Get 10% off and 15% at pay day weekends – save up to £2,000 a year with your Colleague Clubcard with an additional card to share with family outside your home.
- Access to free wellbeing services with a range of resources to support your mind, body, and life.
- Life cover of five times your pay and an award-winning pension with matching contributions up to 7.5%.
- Benefits to suit you, choose what you use – from discounts and shares to cycle to work schemes.
- Uniform provided and policies to support you for all of life’s moments, big and small.
- Access to our colleague networks providing a space for colleagues to come together from a range of backgrounds.
About Us
Our vision at Tesco is to become every customer's favourite way to shop, whether they are at home or out on the move. Our core purpose is ‘Serving our customers, communities and planet a little better every day’. Serving means more than a transactional relationship with our customers. It means acting as a responsible and sustainable business for all stakeholders, for the communities we are part of and for the planet.
Diversity, equity and inclusion (DE&I) at Tesco means that whoever you are and whatever your background, we always want you to feel represented and that you can be yourself at work. In short, we’re a place where Everyone’s Welcome.
Please note: Tesco will only recruit individuals who have passed the school leaver’s age. We can only accept candidates over the age of 18 if the role requires working before 6:15 am or after 9:45 pm or involves working in areas such as the warehouse, beers, wines & spirits, counters, bakery and driving roles.
Seasonal Colleague - Ellesmere Superstore employer: ENGINEERINGUK
Contact Detail:
ENGINEERINGUK Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Seasonal Colleague - Ellesmere Superstore
✨Tip Number 1
Familiarise yourself with Tesco's values and customer service philosophy. Understanding what it means to serve customers with passion and pride will help you align your approach during any interviews or discussions.
✨Tip Number 2
Be prepared to discuss your availability openly. Since the role requires specific working hours, showing flexibility and a willingness to adapt your schedule can make you a more attractive candidate.
✨Tip Number 3
Highlight any previous experience in retail or customer service during your conversations. Even if it's informal, demonstrating your ability to build rapport with customers will set you apart from other candidates.
✨Tip Number 4
Engage with current Tesco colleagues or visit the store to get a feel for the team dynamics. This can provide you with insights that you can use to show your enthusiasm for being part of their diverse team.
We think you need these skills to ace Seasonal Colleague - Ellesmere Superstore
Some tips for your application 🫡
Understand the Role: Read the job description carefully to understand the responsibilities and requirements of the Seasonal Colleague position. Tailor your application to highlight how your skills and experiences align with what Tesco is looking for.
Highlight Customer Service Skills: Since this role focuses on serving customers, emphasise any previous experience you have in customer service. Use specific examples to demonstrate your ability to build rapport and provide excellent service.
Show Flexibility: Mention your availability clearly in your application. If your schedule closely matches the required availability windows, make sure to state this. Tesco values flexibility, so express your willingness to adapt to their scheduling needs.
Express Team Spirit: Illustrate your ability to work well within a team. Share examples of how you've collaborated with others in past roles, as teamwork is essential in a store environment. This will show that you can contribute positively to the store's atmosphere.
How to prepare for a job interview at ENGINEERINGUK
✨Show Your Passion for Customer Service
Make sure to express your enthusiasm for delivering great service during the interview. Share examples of how you've gone above and beyond for customers in the past, as this role is all about making their shopping experience enjoyable.
✨Demonstrate Team Spirit
Since teamwork is crucial in this role, be prepared to discuss how you work well with others. Highlight any previous experiences where you collaborated effectively with colleagues to achieve a common goal.
✨Be Ready to Discuss Flexibility
Given the varied hours and shifts, it's important to convey your availability and willingness to adapt. If your schedule aligns closely with their needs, mention it, as they appreciate flexibility in their colleagues.
✨Understand Tesco's Values
Familiarise yourself with Tesco's core values and mission. During the interview, relate your personal values to theirs, especially around community service and inclusivity, to show that you're a good cultural fit for the team.
