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For Companies At a Glance
- Tasks: Engage with customers through calls and emails to boost Amazon Freight services.
- Company: Join the innovative Amazon Freight team within Amazon Transportation Services.
- Benefits: Competitive pay, diverse work culture, and opportunities for growth.
- Why this job: Be part of a tech-driven solution that transforms logistics across Europe.
- Qualifications: Sales or customer service experience and strong English communication skills.
- Other info: Dynamic role with potential for career advancement in a fast-paced environment.
The predicted salary is between 30000 - 42000 £ per year.
Overview
We are looking to hire a Sales Assistant as part of our EU Commercial Team. This person will be responsible for recruiting/growing European Shippers to our service as well as supporting our broader commercial team with valuable sales related activities.
Responsibilities
- High volume outbound phone calls to perform sales pitches to establish if potential customers would benefit from Amazon Freight services.
- Launch new or grow existing Shippers (customers).
- Manage high volumes of inbound sales inquiries via email and our Customer Relationship Management software.
- Help new customers become acquainted with our self service tools, providing a high level of first-contact customer service.
- Work with the Sales team to qualify leads for them, which they can then convert into revenue opportunities.
Day in the life
We are looking to hire a Sales Assistant responsible for providing a warm introduction to inbound inquiries, and act on outbound sales campaigns to understand the full potential of our customer base. You will work with senior Business Development Managers to advance complex requests into revenue opportunities. The successful candidate will approach high volumes of clients with enthusiasm and help them to unlock their full potential either via our self-serve tools, or by introducing them to a dedicated account manager. Accelerating the growth of the Amazon Freight portfolio.
About the team
Amazon Freight (AF) is a B2B start-up within Amazon Transportation Services, Europe. AF allows businesses (\”shippers\”) to use Amazon\’s transportation technology and network to transport products across Europe. This is an innovative technology-driven solution for the logistics needs of all businesses, and is scaling rapidly. This role sits within the Amazon Freight Commercial team. Focusing on new customer experience, the Sales Assistant will welcome inbound customer applications, ensure we deliver the best first impression & seek to uncover future growth opportunities. They will work in collaboration with our senior sales team to ensure we support every customer with all their transport needs.
Qualifications
BASIC QUALIFICATIONS
- Experience on sales and/or customer service.
- Advanced proficiency in English language in both written and verbal communication.
- Relevant experience working with the MS Office suite (Word, Excel, Outlook) in a professional environment.
PREFERRED QUALIFICATIONS
- Preferred qualifications are not required to apply for a position at Amazon. If you have all the basic qualifications above, we\’d love to hear from you.
- Experience in working with multiple internal and external stakeholders (sellers, customers, key accounts).
- Additional language skills are helpful but not necessary (Particularly French, German, Italian or Chinese).
- Experience in at least one of the following: transportation, logistics, operations, financial analysis, retail buying, retail planning & allocation, consulting, negotiation, supply chain, telemarketing.
- Experience using CRMs such as SalesForce.
- Bachelor\’s degree.
EEO and privacy
Amazon is an equal opportunities employer. We believe passionately that employing a diverse workforce is central to our success. We make recruiting decisions based on your experience and skills. We value your passion to discover, invent, simplify and build. Protecting your privacy and the security of your data is a longstanding top priority for Amazon. Please consult our Privacy Notice to know more about how we collect, use and transfer the personal data of our candidates.
Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.
Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit the accommodations page for more information. If the country/region you\’re applying in isn\’t listed, please contact your Recruiting Partner.
Company
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Sales Assistant, Amazon Freight employer: ENGINEERINGUK
Contact Detail:
ENGINEERINGUK Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Sales Assistant, Amazon Freight
✨Tip Number 1
Get to know the company inside out! Research Amazon Freight and understand their services, values, and culture. This will help you tailor your conversations and show genuine interest when you connect with potential customers.
✨Tip Number 2
Practice your sales pitch! Since you'll be making high-volume outbound calls, rehearse your approach to ensure you sound confident and engaging. Remember, enthusiasm is key to capturing attention and building rapport.
✨Tip Number 3
Leverage your network! Reach out to friends or connections who might have insights into the logistics or transportation industry. They could provide valuable tips or even introduce you to potential leads.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you're proactive and serious about joining the team. Don’t forget to follow up after applying to express your enthusiasm!
We think you need these skills to ace Sales Assistant, Amazon Freight
Some tips for your application 🫡
Show Your Sales Skills: Make sure to highlight any experience you have in sales or customer service. We want to see how you've successfully engaged with customers and helped them find solutions, so share those stories!
Tailor Your Application: Don’t just send a generic application! Take the time to tailor your CV and cover letter to reflect the specific skills and experiences that match the Sales Assistant role. We love seeing candidates who put in the effort!
Be Clear and Concise: When writing your application, keep it clear and to the point. We appreciate well-structured responses that get straight to the heart of your qualifications and enthusiasm for the role.
Apply Through Our Website: Remember to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it’s super easy to do!
How to prepare for a job interview at ENGINEERINGUK
✨Know Your Product
Before the interview, make sure you understand Amazon Freight's services inside and out. Familiarise yourself with how their transportation technology works and think about how it can benefit potential customers. This knowledge will help you answer questions confidently and show your enthusiasm for the role.
✨Practice Your Pitch
Since you'll be making high-volume outbound calls, practice your sales pitch beforehand. Role-play with a friend or family member to refine your approach. Focus on being clear, engaging, and persuasive, as this will be crucial in establishing rapport with potential customers.
✨Showcase Your Customer Service Skills
Be prepared to discuss your previous customer service experiences. Think of specific examples where you provided excellent service or resolved issues effectively. Highlighting these skills will demonstrate that you can deliver a high level of first-contact customer service, which is key for this role.
✨Ask Insightful Questions
At the end of the interview, don’t forget to ask questions! Inquire about the team dynamics, the tools they use, or how success is measured in the Sales Assistant role. This shows your genuine interest in the position and helps you assess if it's the right fit for you.
