Resourcing Manager

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About Network Rail

Network Rail operates and maintains the railway infrastructure 24/7 365 days a year. Our vision is to put passengers first. We exist to get people and goods where they need to be, on time, every time and support our country's economic prosperity. We are truly ambitious to deliver a safe, resilient and reliable service for our passengers, freight users and stakeholders.

For us, Diversity means recognising differences between people while valuing the contribution they make. Inclusion means creating safe and welcoming workplaces with fair cultures that encourage innovative and fresh ways of thinking. We value the commitments you may have outside of work and will consider flexible and hybrid working applications. If we can make it work we will!

Our Route North West route runs from Cheshire in the south to Merseyside, Greater Manchester, Lancashire, and Cumbria in the North, with the two Northern Powerhouse cities of Liverpool and Manchester on the route, as well as the tourist destinations of Blackpool and the Lake District. Major stations across the route include Crewe, Liverpool Lime Street, Manchester Victoria and Manchester Piccadilly. The North West route is part of the North West and Central region. We're a very busy region, with 1.3 million passengers travelling on our rails every weekday, and 700,000 tonnes of freight moved a week. With 571 stations in the North West & Central region, we make up a quarter of Britain's railway system.

Brief Description

What will you be doing? In this role, you will manage a team of roster clerk specialists to produce safe, efficient and cost-effective rosters and provide quality administrative support to local managers.

About the role (External)

Every day will be different, but you can expect to be involved in the following activities:

• Lead and manage, providing direction and training to the resourcing team, developing team members through continual monitoring and review to enhance team performance.
• Manage the compilation and co-ordination of safe, efficient and cost-effective rosters.
• Monitor route compliance with collective bargaining procedures, employees' Terms & Conditions of Service, National Agreements and Management of Fatigue in respect of rostering activities.
• Liaise with HR Business Partners to develop the routes resource plan to enable efficient and effective recruitment and training.
• Liaise with Finance Business Partner to provide support to managers in delivering annual budgets.
• Oversee the provision of information to managers to support reporting requirements, including, but not limited to; contingency planning, working time exceedances, sickness and other absences, safety brief attendance and financial off-costing.
• Oversee accurate payroll input as appropriate.
• Manage support service contracts and conduct system checks to identify potential for cost reduction and adoption of best practice providing an environment for continuous improvement, where applicable manage the most cost effective utilisation of contract labour resource.
• Collate and provide relevant audit documentation as necessary.
• Provide support for local collective bargaining procedures and where applicable, act as management side secretary of Route/Area Council, monitoring agreed actions to support implementation.

In order to be successful in this role, we would like you to have/to be:

• Previous successful experience of leading, managing and developing people
• Previous experience of utilising decision making skills and assertiveness
• Previous successful experience of demonstrating organisation and planning skills
• Demonstrable ability to communicate and articulate clearly and concisely
• Demonstrable influencing and negotiating skills
• Expert knowledge of NR rostering principles
• Detailed understanding of conditions of service, including pay arrangements, applicable to rostering
• Knowledge of the UK railway industry
• Knowledge of people management policies and procedures
• Knowledge of Lean processes and tools

We would also like but it isn't crucial to have/to be:

• Experience of working in an administrative environment
• Geographical knowledge of the Route/Area
• Previous rostering experience