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- Tasks: Provide top-notch support to Swedish customers via phone, chat, and email.
- Company: Join ENGINEERINGUK, a dynamic company focused on customer satisfaction.
- Benefits: Full-time role with flexible hours and the chance to work remotely.
- Other info: Enjoy a supportive environment with opportunities for growth.
- Why this job: Make a difference by ensuring a great experience for Swedish customers.
- Qualifications: Fluent in Swedish and English with strong communication skills.
The predicted salary is between 25000 - 30000 £ per year.
ENGINEERINGUK is looking for a Swedish speaking Customer Service Associate for a 12-month fixed-term contract. The successful candidate will provide support to Swedish customers via phone, chat, and email, addressing their needs and ensuring a great customer experience.
This full-time role requires variable hours, including shifts from 6 am to 8 pm, including weekends. You must possess strong communication skills in both Swedish and English, and have a suitable working environment with a minimum broadband speed of 50 Mbps.
Remote Swedish-speaking Customer Support (12m) employer: ENGINEERINGUK
Contact Detail:
ENGINEERINGUK Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Remote Swedish-speaking Customer Support (12m)
✨Tip Number 1
Make sure you know the company inside out! Research ENGINEERINGUK and understand their values, mission, and what they stand for. This will help you tailor your responses during interviews and show that you're genuinely interested in being part of their team.
✨Tip Number 2
Practice your Swedish and English communication skills! Since you'll be dealing with customers in both languages, it’s crucial to be confident and clear. Try role-playing common customer scenarios with a friend or even in front of a mirror to get comfortable.
✨Tip Number 3
Be flexible with your availability! The role requires variable hours, so showing that you can adapt to different shifts will make you a more attractive candidate. Highlight your willingness to work weekends and early mornings during interviews.
✨Tip Number 4
Apply through our website! We want to see your application come through directly, as it helps us keep track of all candidates. Plus, it shows you're proactive and keen on joining our team at ENGINEERINGUK!
We think you need these skills to ace Remote Swedish-speaking Customer Support (12m)
Some tips for your application 🫡
Tailor Your Application: Make sure to customise your CV and cover letter for the role. Highlight your experience in customer service and your language skills in Swedish and English. We want to see how you can bring your unique flair to our team!
Show Off Your Communication Skills: Since this role is all about communication, give us a taste of your writing style. Use clear and concise language in your application, and don’t forget to showcase any relevant experience you have in handling customer queries.
Be Honest About Your Availability: We need someone who can work variable hours, so be upfront about your availability. If you’re flexible with shifts, let us know! It’ll help us understand how you fit into our schedule.
Apply Through Our Website: To make sure your application gets to us, apply directly through our website. It’s the best way to ensure we see your application and can get back to you quickly. We can’t wait to hear from you!
How to prepare for a job interview at ENGINEERINGUK
✨Brush Up on Your Swedish
Since you'll be supporting Swedish customers, make sure to practice your Swedish communication skills. Prepare to answer common customer queries in both Swedish and English, as this will show your fluency and confidence during the interview.
✨Know the Company Inside Out
Research ENGINEERINGUK thoroughly. Understand their values, mission, and the services they offer. This knowledge will help you tailor your answers and demonstrate your genuine interest in the role and the company.
✨Prepare for Shift Questions
Given the variable hours, be ready to discuss your availability. Think about how you can manage shifts from 6 am to 8 pm, including weekends, and be honest about your flexibility. This shows you're committed to meeting the company's needs.
✨Set Up Your Work Environment
Ensure your working environment meets the requirements, especially the minimum broadband speed of 50 Mbps. During the interview, mention your setup to reassure them that you're ready for remote work and can provide excellent customer support without interruptions.