Reactive Supervisor Nights

You will be empowered to innovate and drive common solutions, working closely with technical experts who are proud of the impact their work makes. Come join a high-performing team doing complex and critical work. Help build and keep the nation's critical infrastructure connected and protected 24/7.

Reporting to the Reactive Delivery Manager, you will supervise and lead a team of highly skilled fire engineers in a fault and reactive environment for Fire systems (detection / suppression) on the 1FM Fire contract. This role is key to joining the field services and management teams together to form a cohesive and productive workflow. This role is to work nights, on a 4 on 4 off shifts from 7pm to 7am from our Pirin Court Depot E16 4TL.

Reactive Supervisor, what you’ll do:

• Lead and supervise a team of 5 fire engineers in a fault and reactive environment relating to fire systems (detection & suppression) on the London Underground, for the 1 FM Contract.
• Manage the availability of resources to efficiently carry out the planned maintenance work.
• Ensure engineers complete all works to a high standard and against operational plans.
• Schedule and monitor works to ensure continued compliance.
• Use ServiceNow for Daily/Weekly/Periodic report of progress of tasks and efficiencies.
• Stakeholder management daily to keep the contract and operations teams updated with any issues/progress.
• Support and direct on escalations as needed.

Who you are:

We are seeking an experienced Supervisor who has worked in a fault and reactive environment for Fire systems (detection / suppression), ideally with London Underground or Network Rail industry experience. This role would suit an experienced Supervisor who can manage, schedule and monitor works in a busy and reactive environment.

Reactive Supervisor Key Requirements:

• This role is to work nights, 4 on 4 off shifts, from 7pm to 7am.
• Previous experience of leading fire engineers in single or multi-site maintenance.
• Experience within a Fire Maintenance environment or London Underground/Network Rail environment.
• Full UK Driving Licence.
• Drug & Alcohol testing is required for this role.

What we offer:

A career at Telent can span many sectors, roles, technologies and clients giving you the opportunity to develop, learn new skills and make an impact. We nurture the talent that makes this happen, by our ongoing commitment to creating an inclusive culture that respects and values difference, that celebrates diverse ideas. We want everyone to feel they can be themselves and thrive at work.

The additional benefits with this role include:

• 34 days holiday, including public holidays, plus the option to buy or sell days annually OR 26 days holiday, plus public holidays, and the option to buy or sell days annually.
• Commercial Vehicle Company pension scheme.
• A range of family friendly policies.
• Occupational health support and wellbeing Portal.
• Discounts on Cinema, Restaurants and Shopping with Telent Reward scheme.

Learn more about Telent: We’re passionate about creating an environment that champions diversity and inclusion, where everyone feels they belong, can be themselves and empowered to reach their full potential. People are at the heart of our business, and we believe that our teams should reflect the diverse experiences and backgrounds of the communities we support.

Telent is a leading technology company and specialist in the design, build, support and maintenance, drawing on decades of experience in mission critical communications and technology of the UK's critical digital infrastructure. The work we do helps connect thousands of people and communities, using the best technology and innovation available. When you join us, you’ll have the opportunity to make a real impact on all our futures by fulfilling your potential and delivering high performance. We work together to make everyday life work better for everyone. You’ll be part of a team of more than 3,000 brilliant, dedicated people committed to getting the job done well.