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- Tasks: Lead a team ensuring passenger safety and tackling anti-social behaviour on the railway.
- Company: Southeastern Railway operates over 1,700 trains daily, serving London and Kent with a commitment to community.
- Benefits: Enjoy free rail travel, a final salary pension, and 28 days annual leave.
- Why this job: Make a real difference in people's journeys while gaining valuable leadership skills and qualifications.
- Qualifications: Previous supervisory experience and strong decision-making skills are essential; railway experience is not required.
- Other info: Flexible shifts include weekends and nights; apply early as the vacancy may close quickly.
The predicted salary is between 39180 - 43222 £ per year.
Location: Margate, United Kingdom
Salary: £39,180 rising to £43,222 plus free rail travel
Closing date: 10 Apr 2025
Sector: Transport and Logistics
Role: Executive
Contract Type: Permanent
Hours: Part Time
Job Introduction
Looking for a career that means more? Become a Southeastern Railway Enforcement Team Leader. Imagine the pride you'll feel knowing you're keeping passengers safe and providing a reassuring presence to everyone using our railway. Our training will take you from trainee to Railway Enforcement Team Leader and give you a nationally-recognised qualification. Enjoy a career that comes with great pay and benefits, a real sense of purpose, and where every shift is a chance to make a difference.
What you'll do
- Lead and direct a highly effective and motivated team of Railway Enforcement Officers dedicated to the reduction of crime, anti-social behaviour, and fare evasion.
- Work in close partnership with other departments and outside agencies to combat ticketless travel, low-level crime, disorder, anti-social behaviour, and related problems on Southeastern.
- Supervise operations and taskings as directed by your Railway Enforcement Management Team.
- Travel on trains and patrol stations to deal with anti-social behaviour, crime, and fare evasion.
- Work with partners, station teams, train staff, the British Transport Police, and other services to resolve incidents and support vulnerable passengers.
Your training
When you join us, you'll be enrolled in our Level 3 Team Leader Apprenticeship, completing a mix of classroom-based and on-the-job learning, covering everything from functional skills to conflict management.
Your shifts
You will work a varied shift pattern, including weekends, bank holidays, and nights. Shifts can start as early as 6am or finish at 2am.
The experience you'll need
- Good decision-making and calmness under pressure.
- The skills to evaluate and interpret information and make appropriate decisions.
- Previous experience within a Team Leader or Supervisor role.
- The ability to actively monitor direct reports and conduct regular 1:1 reviews.
- The ability to ensure staff performance complies with required standards.
- Experience of developing and implementing coaching plans.
- Experience of conducting interviews and investigations in line with HR procedure.
However, we can only consider you for the role if you:
- Live within a 45-minute travel time to the location you're applying for.
- Have been a UK resident for three years or more.
- Complete an NPPV Level 2 Vetting undertaken by the British Transport Police.
What you'll get in return
- A final salary pension.
- 28 days annual leave allowance (including bank holidays).
- Free rail travel across our networks.
A bit about Southeastern
We're one of Britain's busiest train operators, serving London, Kent, and parts of East Sussex. We run over 1,700 trains a day, carrying more than 500,000 passengers and serving 180 stations.
Other things to know
This vacancy may close early if we receive a large number of applications. All offers of employment are subject to satisfactory references, a right to work verification, a basic criminal record check, and a pre-employment medical assessment. Work visa sponsorship isn't available for this role.
Railway Enforcement Officer Team Leader - Margate employer: ENGINEERINGUK
Contact Detail:
ENGINEERINGUK Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Railway Enforcement Officer Team Leader - Margate
✨Tip Number 1
Familiarise yourself with Southeastern Railway's values and mission. Understanding their commitment to safety and community will help you align your responses during interviews, showcasing how your personal values match theirs.
✨Tip Number 2
Network with current or former employees of Southeastern Railway. They can provide insights into the company culture and expectations for the Railway Enforcement Officer Team Leader role, which can be invaluable during your application process.
✨Tip Number 3
Prepare for situational questions that may arise in the interview. Think about scenarios where you've demonstrated decision-making and conflict resolution skills, as these are crucial for the role of a Team Leader.
✨Tip Number 4
Research the local area around Margate and any recent news related to transport safety or community issues. This knowledge can help you discuss relevant topics during your interview, showing your proactive approach and genuine interest in the role.
We think you need these skills to ace Railway Enforcement Officer Team Leader - Margate
Some tips for your application 🫡
Understand the Role: Before applying, make sure you fully understand the responsibilities and requirements of the Railway Enforcement Officer Team Leader position. Tailor your application to highlight relevant skills and experiences that align with the job description.
Craft a Strong CV: Your CV should clearly outline your previous experience in leadership roles, decision-making abilities, and any relevant training. Use bullet points for clarity and ensure it is well-structured and free from errors.
Write a Compelling Cover Letter: In your cover letter, express your passion for the role and how your background makes you a suitable candidate. Mention specific examples of your leadership experience and how you have handled challenging situations in the past.
Prepare for Background Checks: Since the role requires an NPPV Level 2 Vetting, be ready to declare any criminal history on your application form. Being transparent about your background will help build trust with the employer.
How to prepare for a job interview at ENGINEERINGUK
✨Show Your Leadership Skills
As a Railway Enforcement Officer Team Leader, you'll need to demonstrate your ability to lead and motivate a team. Prepare examples from your past experiences where you've successfully managed a team or resolved conflicts, showcasing your decision-making skills and calmness under pressure.
✨Understand the Role's Responsibilities
Familiarise yourself with the specific duties of the role, such as dealing with anti-social behaviour and fare evasion. Be ready to discuss how you would handle various scenarios that may arise in this position, showing your understanding of the challenges involved.
✨Highlight Relevant Experience
Even if you don't have railway experience, focus on your previous roles as a Team Leader or Supervisor. Discuss your experience in conducting interviews, implementing coaching plans, and ensuring compliance with safety standards, as these are crucial for the role.
✨Prepare Questions for the Interviewers
Engage with your interviewers by preparing thoughtful questions about the company culture, training opportunities, and expectations for the role. This shows your genuine interest in the position and helps you assess if it's the right fit for you.
