At a Glance
- Tasks: Pick and dispatch goods while ensuring top-notch customer service.
- Company: Join Booker, a vibrant workplace with great career opportunities.
- Benefits: Enjoy discounts at Tesco, health perks, and a fantastic holiday package.
- Other info: Dynamic role with varied tasks and growth potential.
- Why this job: Make a real difference in customer satisfaction every day.
- Qualifications: A positive attitude and passion for excellent customer service.
The predicted salary is between 20000 - 25000 £ per year.
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What's in it for you:
- A Booker colleague card with 10% off purchases at Booker and double discount events up to three times a year.
- After 3 months service, a Tesco colleague discount card with 10% increasing to 15% off most purchases at Tesco for a 4 day period after every four‑weekly pay day, ie. thirteen times a year.
- In addition to 10% off at Tesco Cafe and 20% off all F&F purchases.
- 10% off pay monthly & SIM only deals with Tesco Mobile for yourself, along with further great deals throughout the year.
- Up to 30% off car, pet and home insurance at Tesco bank. Terms and conditions apply.
- Free eye test when you spend £50 or more.
- You can also save 30% when you spend £50 or more on glasses, prescription sunglasses and contact lenses.
- 50% off health checks at Tesco Pharmacy.
- Exclusive access to discounted RAC breakdown cover rates.
- An exclusive deals and discounts website saving you money on everyday purchases including a cycle to work scheme.
- After 3 months service, you can join our annual Save As You Earn share scheme which allows you to buy Tesco shares in the future at a discount.
- Retirement savings plan (pension) – save up to 5% and Booker will match your contribution.
- Life Assurance – You are covered for death in service life cover of up to three times annual pay.
- Health and Wellbeing support and resources including our 24/7, confidential Employee Assistance Programme and Virtual GP for you and your family.
- A great holiday package.
About the role:
You will be expected to ensure our customers' needs are exceeded at all times while working in a number of areas of the store, so no two days will be the same. Whether it's filling shelves, serving on the tills, ensuring we have the right amount of stock or maybe picking deliveries ... the opportunities are endless, but everything you do matters ... ensuring our customers get everything they came for, served quickly and efficiently.
Someone with a real can‑do attitude who is passionate about delivering excellent customer service and willing to go the extra mile for our customers.
You will be responsible for:
- Accurate picking and dispatch of goods by picking against a handheld terminal and advising Manager of any differences.
- Checking quality, shelf life and ensuring packaging is robust in preparation for Delivery.
- Providing a high standard of customer service by processing deliveries efficiently and to target.
- Being polite when dealing with delivery staff and responding appropriately to queries and complaints, referring any complex situations to someone who can help.
You will need:
- A can‑do attitude and feel comfortable working to meet designated pick rates.
- A passion for customer service and be willing to go the extra mile when it comes to serving our valued customers.
- Always be there, on time and properly presented.
Picker employer: ENGINEERINGUK
At Booker, we pride ourselves on being an exceptional employer that values our employees' growth and well-being. With a vibrant work culture that encourages teamwork and a commitment to customer service, we offer a comprehensive benefits package including discounts at Tesco, health and wellness support, and opportunities for career advancement. Join us in a dynamic environment where your contributions truly matter and enjoy the unique advantages of working within a supportive community.
StudySmarter Expert Advice🤫
We think this is how you could land Picker
✨Tip Number 1
Get to know the company! Before your interview, do a bit of research on Booker. Understand their values and what they stand for. This will help you connect with the interviewer and show that you're genuinely interested in being part of the team.
✨Tip Number 2
Practice makes perfect! Run through common interview questions with a friend or in front of the mirror. Focus on how your can-do attitude and customer service skills can shine in the Picker role. The more comfortable you are, the better you'll perform!
✨Tip Number 3
Dress to impress! Make sure you’re looking sharp and professional for your interview. First impressions matter, and showing up well-presented will demonstrate your commitment to the role and the company.
✨Tip Number 4
Apply through our website! It’s the easiest way to get your application noticed. Plus, it shows that you’re proactive and keen to join the team at Booker. Don’t miss out on this opportunity!
We think you need these skills to ace Picker
Some tips for your application 🫡
Log in First:Before you dive into the application, make sure you log in on our website. It’s a simple step that ensures your application is saved and ready for us to review!
Show Your Can-Do Attitude:When filling out your application, let your personality shine through! We love candidates who are enthusiastic and ready to go the extra mile, so don’t hold back on showcasing your passion for customer service.
Be Specific About Your Experience:Tailor your application by highlighting relevant experiences. If you've worked in retail or have experience with picking and dispatching goods, make sure to mention it! We want to see how you can contribute to our team.
Double-Check Before Submitting:Take a moment to review your application before hitting that submit button. A quick proofread can help catch any typos or errors, ensuring we get the best impression of you right from the start!
How to prepare for a job interview at ENGINEERINGUK
✨Know the Role Inside Out
Before your interview, make sure you understand what being a Picker involves. Familiarise yourself with the responsibilities like accurate picking, checking quality, and providing excellent customer service. This will help you answer questions confidently and show that you're genuinely interested in the role.
✨Show Off Your Customer Service Skills
Since this role is all about exceeding customer needs, be ready to share examples of how you've gone the extra mile for customers in the past. Think of specific situations where you provided exceptional service or resolved complaints effectively. This will demonstrate your passion for customer service.
✨Demonstrate Your Can-Do Attitude
Employers love candidates who have a positive outlook and a willingness to tackle challenges. During the interview, express your enthusiasm for the job and your readiness to meet designated pick rates. Share instances where your can-do attitude made a difference in your previous roles.
✨Dress to Impress
First impressions matter! Make sure you arrive on time and are well-presented. Dressing smartly shows that you take the opportunity seriously and respect the company’s values. It sets a positive tone for the rest of the interview.
