At a Glance
- Tasks: Support key accounts with training and improve employee experience in HR processes.
- Company: Amey delivers sustainable infrastructure solutions, shaping environments for future generations.
- Benefits: Enjoy hybrid working, competitive salary, flexible benefits, and generous holiday allowance.
- Other info: Diverse candidates are encouraged to apply; disability confident employer.
- Why this job: Join a vibrant team committed to your growth and making a social impact.
- Qualifications: Experience in HR, excellent communication skills, and familiarity with HR systems preferred.
The predicted salary is between 28800 - 43200 £ per year.
We are excited to offer a fantastic opportunity for a People Services Advisor - Key Account in Liverpool on a 12-month Fixed Term Contract. This role is based on 37.5 hours per week and offers hybrid working with 3 days per week based in the Matchworks office, Liverpool.
Join our vibrant, inclusive community in the HR Transactional team working closely with the Key Account Manager providing proactive support and training to key accounts to improve the overall employee experience of core people processes and assisting account teams to improve compliance and data accuracy.
As the People Services Advisor, you will support the roll out of our new people portal (Success Factors) by working closely with the Account Manager to deliver training for existing key accounts teams, as well as assisting in developing and improving proactive services. You will be a key contact for the key accounts team and People Partners, building relationships and ensuring continuous improvement.
What you will do:
- Proactive training and support across Amey, maintaining documentation and assessing effectiveness of delivered training
- Data Quality and Payroll accuracy - track and monitor metrics, working closely with data owners ensuring the system supports the requirements
- Engaging with stakeholders to provide relevant data
- Assisting the systems and MI teams in the continuous improvement of reporting
- Identifying and cascading potential areas of improvement to HR managers / key account managers
- Collaborative working with the internal people services team and subject matter experts
What you will bring:
- Experience in a similar HR role
- Ideally a bachelor's degree or CIPD
- Excellent communication skills
- First class influencing skills
- Experience in using HR systems including SAP or Success Factors is highly desirable
- Stakeholder management skills
- Previous experience in using case management systems
- Competent in using Microsoft publications including Excel
We welcome applications from a diverse range of candidates.
Why join Amey?
At Amey, we work on long-term stable contracts so you can plan a long-term career with us. We have been awarded Platinum status by Investors in People which underscores our commitment to supporting our people across every part of our organisation, enabling them to shine. Whether you are starting your career, returning to the workplace or can bring your professional expertise and skills, there is a place for you here.
Our benefits:
- Remuneration - Enjoy a competitive annual salary with the potential for yearly reviews to ensure you're rewarded for your contributions
- Training Opportunities: Unlock your potential with comprehensive training, including fully funded leadership programs tailored to your personal growth
- Holidays - Enjoy at least 24 days of holiday plus bank holidays, and the opportunity to buy further days
- Pension - Generous pension scheme, with extra contributions from Amey
- Flexible benefits - Customise your benefits with options such as insurance benefits, Cycle2Work scheme and access to discounted gym membership
- Exclusive Discounts - Access our online portal filled with discounts from leading retailers, healthcare services, and more, helping you save on the things that matter
- Give Back to community - Two Social Impact Days each year, for volunteering and fundraising opportunities
- Family friendly policies for new parents or if you provide care for a dependant
- Membership of our Affinity Networks who connect, support and inspire diverse communities within Amey
About Amey:
We are a leading provider of full life-cycle engineering, operations, and decarbonisation solutions, for transport infrastructure and complex facilities. Our purpose is to deliver sustainable infrastructure solutions that enhance life and protect our shared future. Every day our teams across the UK and internationally do truly important work shaping some of the most complex environments that impact generations to come.
To find out more visit our website amey.co.uk/careers
Application Guidance and Diversity & Inclusion:
At Amey we constantly evolve how we work to reflect the different needs and backgrounds of our employees. We welcome applications from all suitably qualified candidates, regardless of their race, gender, disability, religion/belief, sexual orientation, or age. We believe everyone deserves an opportunity to shine. As a disability confident leader, we're proud to guarantee applicants with a disability an interview if they meet the minimum requirements for the role. Please contact our recruitment team at peopleservices@amey.co.uk to discuss any access needs, reasonable adjustments or additional support that you may require at any point during the recruitment process.
Apply today. We may close this vacancy early if we receive sufficient applications. Please apply as soon as possible.
Contact Details:
ENGINEERINGUK Recruitment Team
peopleservices@amey.co.uk
StudySmarter Expert Advice🤫
We think this is how you could land People Services Advisor - Key Account in Liverpool
✨Tip Number 1
Familiarise yourself with the Success Factors system, as it's a key part of the role. Consider taking online courses or tutorials to enhance your understanding and demonstrate your initiative during the interview.
✨Tip Number 2
Build your knowledge of HR processes and compliance standards relevant to the role. This will not only help you in discussions with the hiring team but also show that you're proactive about understanding the industry.
✨Tip Number 3
Network with current or former employees of Amey on platforms like LinkedIn. Engaging with them can provide insights into the company culture and expectations, which can be invaluable during your interview.
✨Tip Number 4
Prepare specific examples of how you've successfully managed stakeholder relationships in previous roles. This will highlight your influencing skills and ability to collaborate effectively, which are crucial for this position.
We think you need these skills to ace People Services Advisor - Key Account in Liverpool
Some tips for your application 🫡
Tailor Your CV:Make sure your CV highlights relevant experience in HR roles, particularly any work with HR systems like SAP or Success Factors. Emphasise your communication and stakeholder management skills, as these are crucial for the People Services Advisor position.
Craft a Compelling Cover Letter:In your cover letter, express your enthusiasm for the role and the company. Mention specific aspects of the job description that resonate with you, such as your experience in training and support, and how you can contribute to improving employee experiences.
Showcase Relevant Skills:Highlight your first-class influencing skills and any experience you have with data quality and payroll accuracy. Provide examples of how you've successfully engaged with stakeholders in previous roles to demonstrate your capability.
Proofread Your Application:Before submitting, carefully proofread your application materials for any spelling or grammatical errors. A polished application reflects your attention to detail, which is essential for the role.
How to prepare for a job interview at ENGINEERINGUK
✨Understand the Role
Make sure you thoroughly read the job description and understand the key responsibilities of a People Services Advisor. Be prepared to discuss how your previous experience aligns with these responsibilities, especially in training and stakeholder management.
✨Showcase Your Communication Skills
As communication is crucial in this role, practice articulating your thoughts clearly. Prepare examples of how you've effectively communicated with stakeholders or trained teams in the past, as this will demonstrate your suitability for the position.
✨Familiarise Yourself with HR Systems
Since experience with HR systems like SAP or Success Factors is desirable, take some time to brush up on these platforms. If you have experience using similar systems, be ready to discuss how you can quickly adapt to new technologies.
✨Prepare Questions
Interviews are a two-way street, so prepare insightful questions about the company culture, team dynamics, and expectations for the role. This shows your genuine interest in the position and helps you assess if it's the right fit for you.
