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- Tasks: Process orders and manage customer calls in a dynamic office environment.
- Company: Join Venus Wine and Spirits, a top independent drinks supplier in the UK.
- Benefits: Enjoy employee discounts, including 10% off at Tesco and other perks after 3 months.
- Why this job: Gain valuable experience in administration while working with a fun, fast-paced team.
- Qualifications: Must be confident, PC literate, and able to handle diverse workloads.
- Other info: No holiday approvals in November and December due to business demands.
The predicted salary is between 24000 - 36000 £ per year.
The Administrator/Order Processor will be responsible for efficiently processing orders and collaborating with the depot manager, warehouse, sales, and credit control teams.
Key duties include:
- Managing incoming calls from internal and external customers
- Providing updates on stock availability
- Raising credit notes
- Printing delivery and invoice notes
- Handling returned invoices
- Filing documentation
- Ordering office supplies
- Performing general office administration tasks
The ideal candidate must be confident in a fast-paced environment, possess proven experience managing a diverse workload, and be proficient in using computers.
Responsibilities:
- Processing orders
- Working closely with depot manager, warehouse, sales, and credit control teams
- Handling incoming calls from internal and external customers
- Updating customers regarding out-of-stock items and alternative products
- Raising credit notes
- Printing delivery and invoice notes
- Checking returned invoices from customers
- Filing documentation
- Ordering office stationery
- Performing general office duties
Requirements:
- Confidence working in a fast-paced environment
- Proven experience managing varying workloads
- PC literate
Please note: Due to the nature of our business, we are unable to approve holidays in November and December.
What’s in it for you? Employee discounts after 3 months, such as:
- A Booker colleague card with 10% off purchases at Booker and double discount events up to three times a year.
- A Tesco colleague discount card with 10% off, increasing to 15%, at Tesco thirteen times a year, plus 10% off at Tesco Cafe and 20% off all F&F purchases.
- Up to 30% off car, pet, and home insurance at Tesco Bank. Terms and conditions apply.
About Us: Venus Wine and Spirits Merchants PLC is one of the UK’s leading independent drinks companies, with warehouses in London and Leeds. We supply over 4,000 products to exclusive restaurants, bars, clubs, hotels, private wine cellars, and event organizers.
Part Time Administrator/Order Processor - Eccles employer: ENGINEERINGUK
Contact Detail:
ENGINEERINGUK Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Part Time Administrator/Order Processor - Eccles
✨Tip Number 1
Familiarise yourself with the specific software and tools commonly used in order processing and administration. Being able to demonstrate your proficiency in these systems during an interview can set you apart from other candidates.
✨Tip Number 2
Practice your communication skills, especially over the phone. Since the role involves handling incoming calls, being articulate and confident will help you make a great impression when discussing your experience and approach to customer service.
✨Tip Number 3
Research Venus Wine and Spirits Merchants PLC to understand their products and company culture. This knowledge will not only help you tailor your responses during the interview but also show your genuine interest in the role and the company.
✨Tip Number 4
Prepare examples of how you've successfully managed a diverse workload in previous roles. Highlighting your ability to thrive in a fast-paced environment will resonate well with the hiring team, as it's a key requirement for this position.
We think you need these skills to ace Part Time Administrator/Order Processor - Eccles
Some tips for your application 🫡
Understand the Role: Read the job description thoroughly to understand the key responsibilities and requirements. Tailor your application to highlight your relevant experience in administration and order processing.
Craft a Strong CV: Ensure your CV is up-to-date and clearly outlines your experience in managing diverse workloads, handling customer calls, and using computer systems. Use bullet points for clarity and focus on achievements.
Write a Compelling Cover Letter: In your cover letter, express your enthusiasm for the role and the company. Mention specific examples of how your skills align with the job requirements, particularly your ability to work in a fast-paced environment.
Proofread Your Application: Before submitting, carefully proofread your CV and cover letter for any spelling or grammatical errors. A polished application reflects your attention to detail, which is crucial for an administrative role.
How to prepare for a job interview at ENGINEERINGUK
✨Show Your Organisation Skills
As an Administrator/Order Processor, you'll be juggling multiple tasks. Be prepared to discuss how you manage your time and prioritise tasks effectively. Share specific examples from your past experiences that demonstrate your organisational skills.
✨Demonstrate Your Communication Skills
This role involves handling calls from customers and collaborating with various teams. Practice articulating your thoughts clearly and confidently. You might want to prepare for common customer service scenarios to showcase your ability to communicate effectively.
✨Familiarise Yourself with the Company
Research Venus Wine and Spirits Merchants PLC before the interview. Understanding their products and values will help you tailor your responses and show genuine interest in the company. Mentioning specific products or initiatives can set you apart.
✨Prepare for Fast-Paced Environment Questions
Since the role requires confidence in a fast-paced environment, think of examples where you've thrived under pressure. Be ready to discuss how you handle stress and maintain productivity when things get busy.
