At a Glance
- Tasks: Lead large-scale maintenance and refurbishment projects in social housing.
- Company: Join Wates Property Services, a leader in social housing improvement.
- Benefits: Enjoy competitive salary, car allowance, bonuses, and professional development.
- Other info: Dynamic role with opportunities for growth and collaboration.
- Why this job: Make a real difference in communities while advancing your career.
- Qualifications: Experience in operations management and strong leadership skills required.
The predicted salary is between 42300 - 51700 £ per year.
Sector Operations and Facilities Management Role Manager Contract Type Permanent Hours Full Time
Wates Property Services is seeking an experienced
Operations Manager to lead the delivery of large-scale planned maintenance, refurbishment and retrofit programmes within the social housing sector.
Key Responsibilities
- Lead the operational delivery of planned maintenance and retrofit projects across multiple contracts.
- Manage Project Managers, Site Managers and operational teams to ensure successful project outcomes.
- Drive performance across health & safety, quality, programme, customer satisfaction and profitability.
- Build and maintain strong relationships with clients, consultants and key stakeholders.
- Ensure projects are compliant with legislative, contractual and regulatory requirements.
- Support pre-construction activities, mobilisation and contract growth opportunities.
- Oversee resource planning, workforce management and supply chain performance.
- Monitor and review project performance, implementing improvement plans where required.
- Lead contract reviews and operational meetings with internal and external stakeholders.
- Promote a culture of continuous improvement, collaboration and accountability.
- Ensure residents remain at the heart of project delivery through excellent customer engagement and service standards.
What We're Looking For
Essential
- Proven experience in an
- Operations Manager
, Senior Contracts Manager or Contract Manager position.
- Strong background delivering planned social housing works
- Experience managing multiple projects, teams and stakeholders simultaneously.
- Commercial awareness with experience managing budgets, forecasts and operational performance.
- Excellent leadership, coaching and people management skills.
- Strong client‑facing experience and the ability to build long‑term partnerships.
- Comprehensive understanding of construction health and safety requirements.
- Full UK Driving Licence.
- Highly Desirable
- Experience delivering retrofit, decarbonisation, energy efficiency or SHDF-funded projects
- Knowledge of PAS 2035 principles and retrofit best practice.
- Experience managing programmes involving external envelope improvements, insulation, windows, roofing, heating upgrades and other energy improvement measures.
- Previous experience within a social housing contractor environment.
- What You'll Bring
- Strategic thinking combined with hands‑on operational leadership.
- Excellent communication and stakeholder management skills.
- The ability to inspire and motivate high‑performing teams.
- A proactive, solutions‑focused approach. Strong commercial and contractual awareness.
- A passion for delivering high‑quality projects that improve homes and communities.
Why Join Wates?
At Wates Property Services, we’re committed to creating better places to live, work and thrive.
You’ll be joining a business at the forefront of social housing improvement and retrofit delivery, with significant opportunities for career development and progression.
- In return, we offer
- Competitive salary and comprehensive benefits package.
- Car allowance
- Annual bonus scheme.
- Ongoing professional development opportunities.
- A supportive and collaborative working environment.
- The opportunity to work on meaningful projects that make a lasting difference to residents and communities.
- Our commitments
WPS is proud to be an employer where anyone can thrive, and we welcome applications from candidates of all backgrounds.
We don’t discriminate based on a criminal record; all applications are reviewed on an individual basis against the requirements of the role.
Some roles may require additional checks, due to the nature of the work.
As a Disability Confident Leader, we offer an interview to applicants with a disability who meet the minimum criteria for the role and opt in to the Disability Confident scheme.
- Reasonable adjustments are available, please contact us at
- Locations
- Glasgow St Vincent Street, Glasgow, Scotland
- Various Locations - Recruitment, Nationwide
- #J-18808-Ljbffr
Operations Manager employer: ENGINEERINGUK
Superdrug is an exceptional employer that prioritises its team members and customers, fostering a vibrant work culture where fun and hard work go hand in hand. Located in the bustling Deepdale Shopping Centre, employees enjoy flexible hours, competitive pay, and generous benefits including up to 28 days of holiday and a substantial discount for friends and family. With a strong focus on personal development and excellent training opportunities, Superdrug empowers its staff to thrive in their roles while delivering outstanding service to customers.
StudySmarter Expert Advice🤫
We think this is how you could land Operations Manager
✨Join Construction Networks
Get yourself involved in local construction networks or industry events. They often have job boards, and networking can lead to unadvertised positions. Plus, it’s a great way to meet potential future colleagues!
✨Show Off Your Skills on Site
If you’ve done any hands-on work, whether it's through internships or personal projects, make sure you can showcase it. Consider volunteering for local construction projects or getting involved in community build days; it’s a solid way to demonstrate your skills and build connections.
✨Utilise Construction Job Sites
Don't just rely on the big job boards. Look at niche construction job sites—many companies prioritise these for full-time roles. Apply through these sites, but don’t forget to reach out directly to companies you admire, like ENGINEERINGUK, to express your interest!
✨Tailor Your Application for Full-Time Roles
Make your application stand out by tailoring it specifically for full-time positions. Highlight how your previous projects align with the company's work. At StudySmarter, we encourage you to demonstrate your commitment and long-term interest in the industry when applying for roles like Operations Manager at ENGINEERINGUK.
We think you need these skills to ace Operations Manager
Some tips for your application 🫡
Showcase Your Relevant Experience:In the construction industry, it's essential to highlight any hands-on experience you have. Whether it’s past projects you've worked on or specific roles you've held, make sure your CV emphasises your practical skills and contributions to construction sites.
Include Certifications and Qualifications:Don’t forget to list any certifications relevant to construction, like CSCS cards or other safety qualifications. These can really set you apart from other candidates and show that you’re serious about health and safety on-site.
Tailor Your Cover Letter to Construction:When writing your cover letter for a construction role, focus on your problem-solving capabilities and teamwork. Construction relies heavily on collaboration, so mention how you’ve worked successfully with others to complete projects on time and within budget.
Adapt Your CV Format to the Field:Ensure your CV is clear and easy to read, with sections dedicated to skills such as project management, technical abilities, and site supervision. Construction roles often require a blend of technical know-how and soft skills, so make sure both are highlighted effectively.
How to prepare for a job interview at ENGINEERINGUK
✨Brush Up on Technical Knowledge
For a construction role, it's crucial we have a solid grasp of industry standards, safety protocols, and specific tools used on-site. Make sure you're familiar with relevant regulations and can talk confidently about them, as these often come up in interviews.
✨Showcase Your Projects
Since this is a full-time position, be ready to discuss any previous construction projects you've worked on. Bring a portfolio or have detailed descriptions that highlight your role, the challenges you faced, and how you overcame them—this’ll show you’re not just book-smart but also practically savvy.
✨Understand the Team Dynamics
Construction is all about teamwork, so prepare to discuss how you interact with different stakeholders like architects, engineers, and contractors. Maybe think of examples from past experiences to illustrate your ability to communicate and collaborate effectively.
✨Prepare for On-the-Spot Problem Solving
Be ready for some practical questions or scenarios where you'll need to demonstrate your problem-solving skills. Interviewers might present you with a hypothetical construction issue to solve, so practice articulating your thought process clearly and logically—this could really set you apart!
