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- Tasks: Serve customers with passion, assist in store operations, and create a welcoming atmosphere.
- Company: Join Tesco, a leading retailer committed to serving communities and the planet.
- Benefits: Enjoy competitive pay, flexible hours, discounts, and access to wellbeing services.
- Other info: Flexible working options available; perfect for students balancing studies and work.
- Why this job: Be part of a diverse team, learn new skills, and make a real impact.
- Qualifications: A friendly attitude, teamwork skills, and a passion for customer service.
The predicted salary is between 12 - 14 £ per hour.
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About the role
Availability Window:
- Sun 05:45:00 – 11:00:00
- Wed 05:45:00 – 12:00:00
- Thu 13:00:00 – 19:00:00
- Fri 16:00:00 – 23:00:00
- Sat 05:45:00 – 09:00:00
Our Tesco Colleague rate of pay starts from £12.45 an hour; this increases to £13.66 for stores within the M25. Additional payments may also apply depending on location. It’s our policy to offer new colleagues joining us a minimum of 16 guaranteed hours each week, but if you’d like to work fewer hours (to a minimum of 12) we have opportunities for this too and would still love to hear from you.
The table shows the periods of time in the week we’d like you to be available to work – the availability windows. We will schedule your contracted hours within these times, and you’ll have 3 weeks notice of exactly when your shifts will be. We are happy to support flexibility for our colleagues, therefore if the times you are available to work match closely but not exactly to the times we are advertising, we’d still love to hear from you.
Customers are at the heart of everything we do. It takes lots of different people to run a store and this is a job for doers, with plenty of variety. It’s a committed role, full of everyday challenges, but that’s one of the things that makes it so exciting. Being a colleague in one of our stores means you will help to serve our shoppers better every day. You’ll meet great people, learn new things and be part of a specialist, diverse team where everyone is welcome. Whether you are looking for stability or flexibility to suit your lifestyle, or the opportunity to progress your career, this can be the role for you.
You will be responsible for:
- Knowing your customers and serving them with passion and pride; giving great natural service.
- Being passionate and knowledgeable about the products and services within my store.
- Working across the store in our service, picking and replenishment areas where required.
- Putting into practice the training you have received, so we all work safely, effectively and serve our customers brilliantly.
- Making decisions that are right for customers, delivering routines in store that meet the needs of customers at the right time.
- Taking part in seasonal, community and charity events, creating a great inclusive atmosphere.
- Being knowledgeable about your store's performance, understanding the part you play and what we need to do together to drive service and sales, reduce waste and shrink and deliver profit.
- Handling products with care to maintain quality and ensure they reach customers in the best condition.
- Being myself, living our values, making everyone feel welcome and always following our policies.
- At times, you may be required to accept deliveries into the store.
You will need:
- A passion for delivering great service, greeting customers with a smile, and serving them with pride.
- The ability to build rapport with customers, meaning they leave the store having experienced a great shopping trip.
- To take the initiative and make decisions that are right for our customers.
- Work well within a team and communicate openly with others.
- Build relationships with colleagues to create a team spirit, having fun and celebrating success.
- Be at work on time, well presented and ready to be a brand ambassador.
What’s in it for you?
- Holiday starting at 20 days plus a personal day rising to 22 days after 12 months (plus Bank holidays).
- Request flexible working from day one.
- Get 10% off and 15% at pay day weekends - save up to £2,000 a year with your Colleague Clubcard with an additional card to share with family outside your home.
- Access to free wellbeing services with a range of resources to support your mind, body, and life.
- Life cover of five times your pay and an award-winning pension with matching contributions up to 7.5%.
- Benefits to suit you, choose what you use – from discounts and shares to cycle to work schemes.
- Uniform provided and policies to support you for all of life’s moments, big and small.
- Access to our colleague networks providing a space for colleagues to come together from a range of backgrounds.
About Us
Our vision at Tesco is to become every customer’s favourite way to shop, whether they are at home or out on the move. Our core purpose is serving our customers, communities and planet a little better every day. Serving means more than a transactional relationship with our customers. It means acting as a responsible and sustainable business for all stakeholders, for the communities we are part of and for the planet.
Diversity, equity and inclusion (DEI) at Tesco means that whoever you are and whatever your background, we always want you to feel represented and that you can be yourself at work. In short, we are a place where Everyone’s Welcome. We know life looks a little different for each of us. That’s why at Tesco, we always welcome chats about flexible working. Some people are at the start of their careers, some want the freedom to do the things they love. Others are going through life-changing moments like becoming a carer, nearing retirement, adapting to parenthood, or something else. So, talk to us throughout your application about how we can support.
We are proud to have been accredited Disability Confident Leader and we are committed to providing a fully inclusive and accessible recruitment process. For further information on the accessibility support we can offer, please note Tesco will only recruit individuals who have passed the school leaver’s age. We can only accept candidates over the age of 18 if the role requires working before 6:15 am or after 9:45 pm or involves working in areas such as the warehouse, beers, wines and spirits, counters, bakery and driving roles.
On the occasions where we have high volumes of applicants, some roles may close earlier than the advertised end date in order for us to manage all of the applicants appropriately. We will only be able to offer individual feedback to those candidates who attend an interview.
For more information about us please visit www.tescoplc.com.
Tesco Colleague - Durham Claypath Express in North East employer: ENGINEERINGUK
Contact Detail:
ENGINEERINGUK Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Tesco Colleague - Durham Claypath Express in North East
✨Tip Number 1
Get to know Tesco's values and culture before your interview. This way, you can show how you align with their mission of serving customers and communities. It’ll help you stand out as someone who truly gets what they’re about!
✨Tip Number 2
Practice your customer service skills! Think about how you would greet a customer or handle a tricky situation. Being able to demonstrate your passion for great service will definitely impress the hiring team.
✨Tip Number 3
Be ready to discuss your availability openly. Tesco values flexibility, so if you can work outside the usual hours or have specific times that suit you, make sure to mention it. They love to hear about how you can fit into their schedule!
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen. Plus, you can set up job alerts to stay updated on new opportunities that match your interests.
We think you need these skills to ace Tesco Colleague - Durham Claypath Express in North East
Some tips for your application 🫡
Get Your Login Sorted: Before you dive into the application, make sure you've got your Tesco account set up and ready to go. It’s a simple step, but it’ll save you time when you’re filling out your details!
Show Your Passion for Service: When you're writing your application, let your enthusiasm for customer service shine through. Share any experiences where you’ve gone the extra mile for someone – it really makes a difference!
Be Yourself: Tesco values authenticity, so don’t be afraid to let your personality come through in your application. Whether it’s your love for teamwork or your knack for making customers smile, we want to see the real you!
Apply Through Our Website: Make sure to apply directly through our website for the best chance of success. It’s straightforward, and you’ll get all the latest updates about your application right there!
How to prepare for a job interview at ENGINEERINGUK
✨Know the Role Inside Out
Before your interview, make sure you understand what being a Tesco Colleague involves. Familiarise yourself with the responsibilities mentioned in the job description, like serving customers and working across different store areas. This will help you answer questions confidently and show that you're genuinely interested in the role.
✨Show Your Passion for Customer Service
Tesco values great customer service, so be prepared to share examples of how you've delivered excellent service in the past. Think about times when you went above and beyond for a customer or helped create a positive shopping experience. This will demonstrate that you align with their core values.
✨Be Ready to Discuss Flexibility
Since the role requires availability during specific hours, be clear about your own availability and how it aligns with Tesco's needs. If you can offer flexibility, mention it! This shows that you're willing to adapt and work as part of a team, which is crucial in a retail environment.
✨Prepare Questions to Ask
Interviews are a two-way street, so think of some questions to ask your interviewer. You might want to know more about the team culture, opportunities for progression, or how Tesco supports its colleagues. This not only shows your interest but also helps you determine if the role is right for you.