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- Tasks: Empower individuals in custody with tailored career advice and support for reintegration.
- Company: Ingeus, a supportive organisation focused on rehabilitation and career development.
- Benefits: Generous leave, 24/7 support, private medical insurance, and community volunteering days.
- Why this job: Make a real difference in people's lives by helping them build their futures.
- Qualifications: Experience in career guidance and strong communication skills are essential.
- Other info: Inclusive recruitment process with support available throughout.
The predicted salary is between 22000 - 29000 £ per year.
Employer: Ingeus
Location: Newcastle, HMP Northumberland, United Kingdom
Salary: £26,227.50 per year
Closing date: 11 Mar 2026
About the Role
We are looking for a dedicated Careers Information Advice and Guidance Advisor to join our team - a crucial role in supporting individuals inside a custodial setting by providing tailored career advice, guidance, and support. This role aims to empower prisoners to identify their career aspirations, develop their skills, and leverage their strengths to prepare for successful reintegration into society upon release.
You will provide tailored careers advice and guidance to prisoners through both one-to-one sessions and group workshops. You will create and manage personalised learning plans to help prisoners to identify and work towards their goals during custody and in preparation for release. Your role will support rehabilitation by equipping individuals with the skills, qualifications, and opportunities needed to secure employment or further training upon release. You will organise opportunities for prisoners to connect with employers and participate in employment-related activities. Through your support, prisoners will be encouraged to take meaningful steps towards long-term career development and positive reintegration into the community. This is a demanding yet deeply rewarding role. You will be working in a challenging environment with individuals who have complex needs and may be hesitant to engage. However, when you help someone break the cycle and take real steps towards transforming their life, the impact is truly life-changing—for them and for you.
What You Will Be Doing
- Facilitation: Delivery of engaging sessions to groups of participants around topics such as employability skills, career planning and effective disclosure. Ensuring that goals are realistic and consider any barriers to employment sectors due to the nature of certain types of convictions.
- Relationship Building: Foster genuine, trusting, and non-judgemental relationships with participants creating a safe space for personal growth.
- Stakeholder Management: Engage with prison education departments, training providers, employers and probation services to create employment pathways.
- Caseload Management: Conduct one-to-one assessments to identify prisoners' skills, career aspirations and training needs and develop a Prisoner Learning Plan (PLP) and effectively manage your caseload to achieve sustained employment, training, education and completion of prison employment outcomes.
- Quality Recording: Work towards agreed KPIs, targets, ensuring quality assurance standards in accordance with the service provider are met.
What We Are Looking For
- Career Guidance Experience and/or IAG Qualification: You will have experience advising on career choices, apprenticeships or training journeys.
- Communication Skills: You will have the ability to engage, motivate, persuade, and listen—building strong connections with those you support.
- IT and Administrative Skills: Keeping meticulous records of every interaction to measure client progress and ensure effective interventions.
Whilst we welcome applications from those with lived experience, this role requires an enhanced DBS check and HMPPS EL1 vetting. As we wait for the necessary background checks to be completed, you will have plenty of opportunities to shadow your colleagues, ask questions, and learn the ropes.
Our Benefits Package
- 25 days of annual leave plus bank holidays, with the option to trade for additional leave.
- EAP Support programme available 24/7, including 6 free counselling sessions.
- Private medical insurance and life assurance.
- Up to 2 days of Community Giving (volunteering) each year to support a cause that matters to you.
- Eyecare vouchers to help with glasses or eye care.
- Online Shopping discounts.
- Cycle to Work scheme and travel season ticket loan.
- Long service awards to celebrate your commitment.
- Salary Finance offering financial education and advice.
- The opportunity to purchase extra benefits like critical illness cover and dental insurance.
We understand that everyone's journey is different, and we are committed to making our recruitment process as inclusive and accessible as possible. If you require any support or adjustments—whether that is help with the application, interview format, or anything else—we are here to listen and work with you to find the best approach. Our goal is to ensure you can showcase your skills and potential in a way that works for you. Please do not hesitate to contact us at careers@ingeus.co.uk to discuss how we can support you. If you think you have what it takes, do not delay and apply today—if we receive enough applications, this role may close early.
In Custody Careers Advisor (CIAG) in Newcastle upon Tyne employer: ENGINEERINGUK
Contact Detail:
ENGINEERINGUK Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land In Custody Careers Advisor (CIAG) in Newcastle upon Tyne
✨Tip Number 1
Network like a pro! Reach out to people in the industry, attend events, and connect with others on LinkedIn. Building relationships can open doors to opportunities you might not find on job boards.
✨Tip Number 2
Practice your interview skills! Mock interviews with friends or mentors can help you feel more confident. Focus on articulating how your experience aligns with the role of a Careers Advisor.
✨Tip Number 3
Showcase your passion for helping others! In your conversations, share stories about how you've made a difference in someone's career journey. This will resonate with employers looking for genuine candidates.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you're serious about joining our team and making an impact in the lives of those you’ll support.
We think you need these skills to ace In Custody Careers Advisor (CIAG) in Newcastle upon Tyne
Some tips for your application 🫡
Tailor Your Application: Make sure to customise your CV and cover letter to highlight your experience in career guidance and working with diverse individuals. We want to see how your skills align with the role of In Custody Careers Advisor!
Showcase Your Communication Skills: Since this role is all about building relationships, don’t forget to demonstrate your communication skills. Share examples of how you've engaged and motivated others in your previous roles—this will really resonate with us.
Be Clear and Concise: Keep your application straightforward and to the point. Use bullet points where possible to make it easy for us to see your key achievements and qualifications. We appreciate clarity!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way to ensure your application gets to us quickly and efficiently. Plus, you’ll find all the details you need right there!
How to prepare for a job interview at ENGINEERINGUK
✨Know Your Role Inside Out
Before the interview, make sure you thoroughly understand the responsibilities of an In Custody Careers Advisor. Familiarise yourself with the key aspects of the role, such as facilitating engaging sessions and building trusting relationships with participants. This knowledge will help you answer questions confidently and demonstrate your genuine interest in the position.
✨Showcase Your Communication Skills
As this role requires strong communication skills, prepare examples that highlight your ability to engage and motivate individuals. Think about times when you've successfully built rapport or helped someone overcome barriers. Practising these scenarios will help you articulate your experiences effectively during the interview.
✨Prepare for Scenario-Based Questions
Expect scenario-based questions that assess how you'd handle specific situations in a custodial environment. Think about potential challenges you might face and how you would approach them. For instance, consider how you would support a hesitant participant in a group workshop or manage a complex caseload.
✨Demonstrate Your Passion for Rehabilitation
This role is all about empowering individuals to reintegrate into society. Be ready to discuss why you're passionate about rehabilitation and how you can contribute to positive outcomes for prisoners. Sharing personal stories or motivations can make your answers more impactful and memorable.