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For Companies At a Glance
- Tasks: Oversee marketing compliance and ensure all communications meet regulatory standards.
- Company: Join M&S, a dynamic and inclusive retail leader committed to quality and customer service.
- Benefits: Enjoy a 20% discount, competitive holidays, bonuses, and extensive wellbeing support.
- Why this job: Be part of a transformative team that values innovation and customer outcomes.
- Qualifications: Experience in Financial Services and knowledge of financial promotion regulations required.
- Other info: M&S promotes diversity and offers support throughout the recruitment process.
The predicted salary is between 28800 - 42000 £ per year.
The Marketing Controls Manager will own the marketing controls landscape including Financial Promotions and ensure M&S Financial Services communications are compliant and deliver good outcomes for customers, in line with Policies and Controls.
As an accountable compliance SME in financial promotions you will provide advice to marketing managers, oversee the approvals process and controls landscape, and provide approvals for marketing materials. You will also feed into broader governance processes to ensure First Line risks and controls are closely monitored, documented and escalated appropriately.
What You’ll do
- Accountable for overseeing marketing controls for our First Line team and ensuring Policies and Controls are implemented correctly.
- Providing "early engagement" consultancy to Marketing Campaign Managers that ensures ideas are explored within the realms of the regulation.
- Integrating compliance thinking into creative development process.
- Responsible for marketing collateral approvals ranging from external media (PPC, OOH, social media) to owned channels (emails, on-site banners, in-store POS) ensuring that all materials meet FCA and ASA expectations, deliver fair outcomes for customers and protect M&S from reputational risk.
- Ownership of approvals process including Diligent platform.
- Providing thought leadership and expertise on FS industry principles including FCA, ASA, HMRC, Consumer Credit etc.
- Ensuring knowledge is kept fresh and up-to-date through regular and thorough CPD.
- Assisting training and continuous professional development for the First Line marketing team.
- Providing recommendations for in-house Controls improvements to ensure "best in class" processes.
- Working alongside Second Line Compliance colleagues to ensure monitoring, testing and audits are completed successfully and routinely, creating action plans where necessary.
Who you are
- Significant experience working in Financial Services, preferably with experience working with consumer credit.
- Significant experience working directly with Financial Promotions.
- Demonstrable knowledge of regulations, laws and codes of conduct relating to financial promotions including the FCA COBS, ICOBS, and CONC financial promotion rules; Advertising Standards Authority and the Committee of Advertising Practice Codes of Practice, and Consumer Duty.
- Excellent stakeholder management, working with a range of internal and external colleagues.
- Sound knowledge of a range of marketing channels.
- A clear customer focus, with ability to provide guidance that prioritises good customer outcomes.
Marks & Spencer strives to be an inclusive organisation, trusted and admired by our colleagues, customers and suppliers. Join us and make change happen. We are committed to building diverse and representative teams, where everyone can bring their whole selves to work and be at their best.
Marketing Compliance Manager employer: ENGINEERINGUK
Contact Detail:
ENGINEERINGUK Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Marketing Compliance Manager
✨Tip Number 1
Familiarise yourself with the latest regulations and guidelines from the FCA, ASA, and other relevant bodies. This knowledge will not only help you in interviews but also demonstrate your commitment to compliance in financial promotions.
✨Tip Number 2
Network with professionals in the financial services sector, especially those who have experience in marketing compliance. Attend industry events or webinars to build connections and gain insights that could be beneficial during the application process.
✨Tip Number 3
Prepare to discuss specific examples of how you've integrated compliance into marketing strategies in your previous roles. Highlighting your practical experience will set you apart from other candidates.
✨Tip Number 4
Research M&S's current marketing campaigns and identify any areas where compliance could be improved. Bringing these insights to your interview can showcase your proactive approach and understanding of their business.
We think you need these skills to ace Marketing Compliance Manager
Some tips for your application 🫡
Understand the Role: Before applying, make sure you fully understand the responsibilities of a Marketing Compliance Manager. Familiarise yourself with financial promotions regulations and how they apply to marketing strategies.
Tailor Your CV: Highlight your relevant experience in financial services and compliance. Emphasise your knowledge of FCA, ASA, and other regulatory frameworks, as well as any previous roles that involved stakeholder management or marketing collateral approvals.
Craft a Compelling Cover Letter: Use your cover letter to showcase your passion for compliance in marketing. Discuss specific examples of how you've successfully navigated regulatory challenges in past roles and how you can contribute to M&S's goals.
Proofread Your Application: Ensure your application is free from errors. A well-presented application reflects your attention to detail, which is crucial for a role focused on compliance and oversight.
How to prepare for a job interview at ENGINEERINGUK
✨Know Your Regulations
Familiarise yourself with the key regulations and codes of conduct related to financial promotions, such as FCA COBS and ASA guidelines. Being able to discuss these confidently will show your expertise and understanding of the compliance landscape.
✨Showcase Stakeholder Management Skills
Prepare examples of how you've successfully managed relationships with various stakeholders in previous roles. Highlighting your ability to collaborate effectively will demonstrate that you can work well within a team and across departments.
✨Demonstrate Customer Focus
Be ready to discuss how you prioritise good customer outcomes in your work. Providing specific examples of how you've integrated compliance thinking into marketing strategies will illustrate your commitment to delivering fair outcomes for customers.
✨Prepare for Scenario Questions
Anticipate questions that may ask how you would handle specific compliance challenges or marketing scenarios. Practising your responses will help you articulate your thought process and decision-making skills during the interview.
