Network Rail is hiring a Service Operations Manager in Manchester to lead the IT service operations team within the DDaT directorate. You will enable services that keep passengers and freight moving, guiding a culture of performance, collaboration and continuous improvement.
Lead, coach and develop staff; set objectives, monitor results and provide feedback. Analyse operational data, manage SLAs, and ensure effective escalation, risk mitigation and knowledge sharing.
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Service Operations Team Leader in Manchester employer: ENGINEERINGUK
Superdrug is an exceptional employer that prioritises its team members and customers, fostering a vibrant work culture where fun and hard work go hand in hand. Located in the bustling Deepdale Shopping Centre, employees enjoy flexible hours, competitive pay, and generous benefits including up to 28 days of holiday and a substantial discount for friends and family. With a strong focus on personal development and excellent training opportunities, Superdrug empowers its staff to thrive in their roles while delivering outstanding service to customers.