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- Tasks: Lead a team managing system configurations and software testing for global robotics.
- Company: Join Amazon Robotics, a passionate team innovating in robotics and software solutions.
- Benefits: Enjoy a collaborative work environment with opportunities for growth and innovation.
- Why this job: Make a real impact on customer experiences while working with cutting-edge technology.
- Qualifications: Bachelor's degree in engineering or related field; team management experience required.
- Other info: Work Sunday through Thursday, with on-call responsibilities during live site operations.
The predicted salary is between 43200 - 72000 £ per year.
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Manager, Integration & Change Services, Robotics Global Safety and Support
DESCRIPTION
Are you inspired by invention? Is problem solving through teamwork in your DNA? Do you like the idea of seeing how your work impacts the bigger picture? Answer yes to any of these and you’ll fit right in here at Amazon Robotics.
We are a smart global team of doers that work passionately to apply advances in robotics and software to solve real-world challenges that will transform our customers’ experiences around the world. We invent new improvements every day. We are Amazon Robotics and we will give you the tools and support need to invent with us in ways that are rewarding, fulfilling and fun.
In this role, you will manage a team that works on system configurations, service integrations and testing of software deployed at Amazon Installations around the world which utilize our mobile robotics platform. You will drive Robotics fleet change management and software retrofit projects to improve the performance, reliability and safety of globally deployed robotic and automation systems. Working in close collaboration with Software, Retrofit, Hardware, and Deployment Engineers, you and your team will own integration and retrofit projects from strategic planning through execution and validation.
Key job responsibilities
- Work Sunday through Thursday 7 am – 4 pm UK time. Participate in a rotation of on-call managers during your working hours (and weekends as needed) for pre-live and live sites.
- Program manage personnel capacity and service delivery for launch, integration and change management schedules for small to large-scale (fleet-wide) projects, in accordance with maintenance schedules.
- Coach a worldwide team to adhere to specified SLAs and KPIs. Drive compliance to Amazon performance management requirements.
- Willing to roll your sleeves to recruit and train technicians.
- Manage stakeholder relationships with partner teams (TechDeploy, Program Mgmt Office, Software/Quality Engineering, Tech Support, Customer Success, etc.), and be a lead escalation point of contact.
- Oversee technical run-books and test plans that meet best practices for both New Product Introductions (NPIs) and General Availability (GA) products.
- Drive automation improvements with partner teams to streamline work delivery and execution.
- Provide weekly, monthly or quarterly reports on demand to senior leadership and project stakeholders.
- Lead teams to run network-wide configuration studies/pilots and write whitepapers to assess the efficacy of changes.
A day in the life
We are a global team of EU, Australia and US launch and change management engineers who support a vast network of robots across Amazon’s fulfillment centers worldwide.
BASIC QUALIFICATIONS
- Bachelor’s degree in engineering, computer science, robotics or equivalent quantitative field.
- Experience managing teams in a QA, Engineering or Service Delivery function.
- Experience with Linux and AWS.
- Experience identifying and reviewing test plans, test cases and testing results.
- Experience working closely with development and business teams to communicate problem impacts and to understand business requirements.
- Experience driving technological and process innovation.
PREFERRED QUALIFICATIONS
- Experience preparing quality metrics and effectively engaging with stakeholders to set and drive quality goals.
- Experience with performance and stress testing methods and frameworks.
- AWS, PMP, Six-Sigma or relevant certifications.
Amazon is an equal opportunities employer. We believe passionately that employing a diverse workforce is central to our success. We make recruiting decisions based on your experience and skills. We value your passion to discover, invent, simplify and build. Protecting your privacy and the security of your data is a longstanding top priority for Amazon. Please consult our Privacy Notice ( to know more about how we collect, use and transfer the personal data of our candidates.
Amazon is committed to a diverse and inclusive workplace. Amazon is an equal opportunity employer and does not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, or other legally protected status.
Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.
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Manager, Integration & Change Services, Robotics Global Safety and Support employer: ENGINEERINGUK
Contact Detail:
ENGINEERINGUK Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Manager, Integration & Change Services, Robotics Global Safety and Support
✨Tip Number 1
Familiarize yourself with Amazon's robotics technology and software. Understanding the specific systems and tools used in their operations will give you an edge during discussions and interviews.
✨Tip Number 2
Highlight your experience in managing teams, especially in QA or Engineering roles. Be prepared to discuss specific examples of how you've successfully led projects and improved service delivery.
✨Tip Number 3
Showcase your problem-solving skills and ability to work collaboratively. Prepare to share instances where you've worked with cross-functional teams to drive innovation and resolve challenges.
✨Tip Number 4
If you have certifications like AWS, PMP, or Six-Sigma, make sure to mention them. These qualifications can set you apart and demonstrate your commitment to professional development.
We think you need these skills to ace Manager, Integration & Change Services, Robotics Global Safety and Support
Some tips for your application 🫡
Understand the Role: Take the time to thoroughly read the job description for the Manager, Integration & Change Services position. Understand the key responsibilities and qualifications required, and think about how your experience aligns with these.
Highlight Relevant Experience: In your application, emphasize your experience in managing teams, particularly in QA, Engineering, or Service Delivery. Be specific about your achievements and how they relate to the responsibilities outlined in the job description.
Showcase Technical Skills: Make sure to mention your proficiency with Linux and AWS, as well as any relevant certifications like PMP or Six-Sigma. Provide examples of how you've used these skills in past roles to drive innovation and improve processes.
Tailor Your Application: Customize your CV and cover letter to reflect the language and values mentioned in the job description. Use keywords from the posting to demonstrate that you understand what Amazon Robotics is looking for in a candidate.
How to prepare for a job interview at ENGINEERINGUK
✨Understand the Role
Make sure you have a clear understanding of the responsibilities and expectations for the Manager, Integration & Change Services position. Familiarize yourself with Amazon Robotics' mission and how your role will contribute to their goals.
✨Showcase Your Team Management Skills
Be prepared to discuss your experience in managing teams, particularly in QA, Engineering, or Service Delivery. Highlight specific examples where you successfully coached team members and drove performance improvements.
✨Demonstrate Technical Knowledge
Since the role involves working with Linux and AWS, be ready to discuss your technical expertise in these areas. Prepare to explain how you've utilized these technologies in past projects and how they relate to the job you're applying for.
✨Prepare for Behavioral Questions
Expect questions that assess your problem-solving abilities and teamwork skills. Use the STAR method (Situation, Task, Action, Result) to structure your responses, focusing on how you've tackled challenges in previous roles.
