Major Incident Co-Ordinator
Major Incident Co-Ordinator

Major Incident Co-Ordinator

London Full-Time 36000 - 60000 £ / year (est.) No home office possible
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At a Glance

  • Tasks: Coordinate major incidents and ensure smooth communication within Airport Operations.
  • Company: Heathrow is the world's most iconic airport, offering a vibrant and diverse work environment.
  • Benefits: Enjoy competitive salaries, performance bonuses, private health insurance, and flexible hybrid working options.
  • Why this job: Join a team focused on sustainability and personal growth in a dynamic, multicultural setting.
  • Qualifications: No specific qualifications required; just a passion for teamwork and effective communication.
  • Other info: Shift-based role with opportunities for learning and development.

The predicted salary is between 36000 - 60000 £ per year.

The role will ensure effective communication within Airport Operations and the wider business community, working as part of the team by keeping documentation up to date and streamlining processes. Please note, this is a shift-based role.

About Us: There’s something special about working at the world’s most iconic airport. Heathrow offers a vibrant environment filled with sights, sounds, and a constant air of excitement. It provides a unique backdrop for a career full of opportunities. Every day, you’ll encounter people from diverse cultures and backgrounds, discover new possibilities, and have stories to tell. We take pride in our work and are committed to sustainable growth, welcoming millions more passengers and leading global sustainability efforts. Join us on this journey, and we’ll support your ambitions through learning opportunities, encouragement to be yourself, and pathways to achieve more than you imagined. Because there’s no place like Heathrow.

Our Rewards: We offer competitive salaries and excellent benefits, including performance-based bonuses, generous annual leave, market-leading pensions, private health insurance, wellbeing tools, and learning and development opportunities. Our goal is to support you in your career journey and personal growth.

Working Location: Our hybrid working approach allows some roles to work from home approximately two days a week, offering flexibility while meeting operational needs. Working arrangements will be confirmed during recruitment. You must be based in the UK and within a commutable distance to Heathrow.

Sustainable Travel to Work: Heathrow's Sustainable Travel Guide provides accessible and eco-friendly travel options for all employees.

Equal Opportunities: As an employer committed to diversity and inclusion, we welcome applications from all backgrounds. Heathrow is accessible, and we celebrate individuality through five diversity networks.

About the Team: Our team works to accommodate increasing passenger numbers while leading in sustainability. We focus on projects across various domains like project management, process improvement, technology, cyber defence, infrastructure, and procurement. Our environment is collaborative, supporting your growth and allowing you to contribute to impactful projects.

Major Incident Co-Ordinator employer: ENGINEERINGUK

Heathrow Airport is an exceptional employer, offering a dynamic and vibrant work environment that reflects the excitement of the aviation sector. With a strong commitment to employee growth, we provide extensive learning opportunities, competitive salaries, and a range of benefits including private health insurance and generous annual leave. Our inclusive culture celebrates diversity and encourages individuality, making it a rewarding place to build a meaningful career while contributing to sustainable practices in one of the world's most iconic locations.
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Contact Detail:

ENGINEERINGUK Recruiting Team

StudySmarter Expert Advice 🤫

We think this is how you could land Major Incident Co-Ordinator

✨Tip Number 1

Familiarise yourself with the aviation industry, especially the operations at Heathrow. Understanding the unique challenges and processes involved in airport operations will help you stand out during discussions.

✨Tip Number 2

Network with current or former employees of Heathrow. Engaging with them can provide valuable insights into the company culture and expectations for the Major Incident Co-Ordinator role.

✨Tip Number 3

Prepare to discuss your experience with incident management and communication strategies. Be ready to share specific examples of how you've effectively managed incidents in previous roles.

✨Tip Number 4

Showcase your adaptability and teamwork skills. Since this is a shift-based role, emphasising your ability to work collaboratively under pressure will demonstrate your suitability for the position.

We think you need these skills to ace Major Incident Co-Ordinator

Effective Communication
Documentation Management
Process Streamlining
Team Collaboration
Shift Management
Problem-Solving Skills
Attention to Detail
Adaptability
Project Management
Stakeholder Engagement
Crisis Management
Time Management
Analytical Skills
Customer Service Orientation

Some tips for your application 🫡

Understand the Role: Read the job description thoroughly to grasp the responsibilities and requirements of the Major Incident Co-Ordinator position. Tailor your application to highlight relevant experiences that align with the role.

Highlight Relevant Experience: In your CV and cover letter, emphasise any previous experience in incident management, communication within teams, or process improvement. Use specific examples to demonstrate your skills and achievements.

Craft a Compelling Cover Letter: Write a personalised cover letter that reflects your enthusiasm for the role and the company. Mention why you want to work at Heathrow and how your values align with their commitment to sustainability and diversity.

Proofread Your Application: Before submitting, carefully proofread your CV and cover letter for any spelling or grammatical errors. A polished application shows attention to detail and professionalism, which are crucial for the role.

How to prepare for a job interview at ENGINEERINGUK

✨Understand the Role

Make sure you have a clear understanding of what a Major Incident Co-Ordinator does. Familiarise yourself with the responsibilities, especially around communication and documentation within Airport Operations.

✨Showcase Your Communication Skills

Since effective communication is key in this role, prepare examples from your past experiences where you successfully communicated complex information to diverse teams or stakeholders.

✨Highlight Your Problem-Solving Abilities

Be ready to discuss situations where you've had to think on your feet and resolve issues quickly. This will demonstrate your ability to handle the fast-paced environment of an airport.

✨Emphasise Your Teamwork Experience

This role requires collaboration with various teams. Share specific instances where you worked effectively as part of a team, particularly in high-pressure situations.

Major Incident Co-Ordinator
ENGINEERINGUK
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  • Major Incident Co-Ordinator

    London
    Full-Time
    36000 - 60000 £ / year (est.)

    Application deadline: 2027-05-13

  • E

    ENGINEERINGUK

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