At a Glance
- Tasks: Lead a team to create an amazing in-store experience for customers.
- Company: Join Tesco, a leading retailer with a commitment to community and sustainability.
- Benefits: Enjoy flexible hours, competitive pay, and great discounts on your shopping.
- Other info: Opportunities for career growth and a supportive, inclusive workplace.
- Why this job: Be part of a dynamic team and develop your leadership skills in a fast-paced environment.
- Qualifications: Experience in retail leadership and a passion for customer service.
The predicted salary is between 27040 - 30000 £ per year.
Availability Window: Days (from 05:00 to 23:00 each day):
- Sunday – 05:00 to 23:00
- Monday – 05:00 to 23:00
- Tuesday – 05:00 to 23:00
- Wednesday – 05:00 to 23:00
- Thursday – 05:00 to 23:00
- Friday – 05:00 to 23:00
- Saturday – 05:00 to 23:00
Customers are at the centre of everything we do. Working in our stores means variety, teamwork, and plenty of daily challenges. You’ll meet great people, learn new skills, and be part of an inclusive team. Whether you want stability, flexibility, or a chance to grow your career, this role could be a great fit. Your contracted hours will be scheduled within the availability windows shown, with at least 3 weeks’ notice of your shifts. You must be 18 or over to apply for this role.
Responsibilities:
- Lead the team to deliver a great experience for customers in-store.
- Work across all areas of the store and with all colleagues, being the go‑to person for day‑to‑day operational queries.
- Build positive, inclusive relationships that help colleagues perform at their best.
- Confidently lead the store in the manager’s absence.
- Make balanced, flexible decisions and adapt well to change.
- Coach colleagues, give feedback and role‑model great service.
- Stay curious and seek opportunities to serve our customers, communities and planet a little better every day.
Qualifications:
- Experience working in a team‑lead or management position in a fast‑paced retail environment.
- Strong role model with a passion for delivering great service and ensuring every customer’s needs are met.
- Build positive, lasting relationships to create an inclusive, supportive team environment.
- Clear communicator, using a variety of methods to keep the team well informed.
- Natural leader who motivates and inspires the team to deliver outstanding results.
Benefits:
- Holiday starting at 20 days plus a personal day, rising to 22 days after 12 months (plus Bank Holidays).
- Flexible working available from day one.
- 10% off with your Colleague Clubcard, rising to 15% on pay day weekends, with a second card to share with family.
- Free wellbeing services to support your mind, body and life.
- Life cover worth five times your pay and an award‑winning pension with matching contributions up to 7.5%.
- A range of benefits to choose from, including discounts, shares and cycle‑to‑work schemes.
- Uniform provided, plus policies to support you through life.
About Us:
Tesco’s vision is to be every customer’s favourite way to shop. Our purpose is to serve customers, communities and the planet a little better every day by acting responsibly and sustainably. We’re committed to diversity, equity and inclusion, and want everyone to feel represented and able to be themselves. Everyone’s welcome.
Tesco Shift Leader - Days - Maidstone Tovil Superstore employer: ENGINEERINGUK
ENGINEERINGUK is an exceptional employer that fosters a collaborative work culture, allowing you to thrive as a Hybrid Brand Executive while contributing to a meaningful charity brand. With generous employee benefits such as 28 days of holiday, enhanced parental leave, and a robust pension scheme, you'll find ample opportunities for personal and professional growth in this dynamic environment.
StudySmarter Expert Advice🤫
We think this is how you could land Tesco Shift Leader - Days - Maidstone Tovil Superstore
✨Get Your Retail Game On
Start by getting to know the local retail scene. Make a list of stores that align with your vibe and visit them. You'll be surprised at how many job openings come from chatting with staff or managers in-store. Plus, showing that you have a genuine interest in their brand can make you stand out when applying for that full-time role!
✨Join Retail Networks and Forums
Tap into retail-specific communities and forums, whether online or in-person. Platforms like Retail Week or local retail meetups can provide invaluable insights and connections. You never know who might drop a tip about an upcoming job at companies like ENGINEERINGUK, so don’t miss out on building those relationships!
✨Be Ready for Busy Season Opportunities
Keep your eyes peeled for seasonal hiring windows, especially in the run-up to major shopping periods. Retailers often look for full-time staff to carry through busy times and may even keep you on after the season. Stay proactive by regularly checking in with your favourite retailers about their hiring plans.
✨Show Off Your Customer Service Skills
Retail’s all about customer interactions, so make sure you showcase any relevant experience in your conversations and interviews. Share specific examples of your customer service skills and how they’ve led to positive outcomes. This is your moment to shine when applying to roles at places like ENGINEERINGUK!
We think you need these skills to ace Tesco Shift Leader - Days - Maidstone Tovil Superstore
Some tips for your application 🫡
Show Off Your Customer Service Skills:In retail, customer service is key! Make sure your CV highlights any experience where you've dealt with customers, whether it’s resolving issues or enhancing the shopping experience. Use concrete examples to demonstrate your problem-solving skills and ability to handle difficult situations with ease.
Tailor Your CV for Retail:When applying for a full-time role like this one at ENGINEERINGUK, customise your CV to reflect retail-specific buzzwords. Include any relevant skills such as inventory management or visual merchandising, and if you have experience with POS systems, shout about it! This will show you’re serious about joining the retail team.
Craft a Genuine Cover Letter:Don’t just repeat your CV in your cover letter! Use it as a chance to explain why you're excited about the opportunity at ENGINEERINGUK and how your values align with their brand. Mention specific aspects of the company that resonate with you and let your enthusiasm shine through!
Highlight Your Adaptability:In retail, things can get busy and unpredictable, so demonstrate how adaptable and flexible you are. Share examples of times you've had to adjust your approach on the fly or take on new responsibilities. This will show ENGINEERINGUK that you’re ready to jump in and contribute right away!
How to prepare for a job interview at ENGINEERINGUK
✨Show Off Your Customer Service Skills
Retail is all about providing an exceptional customer experience, so be ready to discuss your past customer service stories. We should have examples on hand of how we've handled difficult situations or gone above and beyond to meet a customer's needs. These anecdotes will bring your application to life!
✨Familiarity with Point of Sale Systems
Many retail roles require us to work with Point of Sale (POS) systems, so it's a good idea to brush up on any relevant software you’ve used before. If you’re familiar with systems like Shopify or Square, don’t forget to mention this during the interview. Highlighting technical proficiency can set us apart from other candidates!
✨Understand Product Knowledge
Be prepared to discuss the products that the store sells and how we can contribute to their sales. Showing enthusiasm for the products and a willingness to learn can impress interviewers. We should research popular items or trends in the industry before the interview, so we can speak confidently about them.
✨Be Ready for Role-Playing Scenarios
Many retail interviews include role-playing scenarios where we might have to deal with a difficult customer or upsell a product. Practising these scenarios with a friend or family member can help us feel more comfortable. The key here is to showcase our problem-solving skills and ability to remain calm under pressure!
