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- Tasks: Protect profits by investigating shrinkage trends and deterring theft on the shop floor.
- Company: Join the UK's largest employee-owned business, home to John Lewis and Waitrose.
- Benefits: Enjoy flexible working hours, comprehensive training, and a supportive team environment.
- Why this job: Make a real impact in retail while building relationships and developing your skills.
- Qualifications: Strong communication skills and attention to detail; previous experience is a plus but not required.
- Other info: Embrace diversity and thrive in a culture that values kindness and respect.
The predicted salary is between 24000 - 36000 £ per year.
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About the role
As a Loss Prevention Partner (LPP) in our Profit Protection team you\’ll add value to the efficiency and profitability of the shop where you are based and be an integral part of the team. You\’ll investigate trends and report on key themes regarding shrinkage to protect our profits. You\’ll protect your fellow Partners and customers patrolling the shop floor to deter potential theft and monitor CCTV for signs of suspicious behaviour. Due to its nature, you need to be 18-years or older to work in this role. You\’ll work on a rota basis and will be required to work a variety of shifts, including evenings and weekends.
Key Responsibilities
- Be a point of contact for branch Profit Protection related issues, and escalate as required.
- Mitigate the risk of malicious harm to Partners and Customers.
- Manage shrinkage performance within budget and risk appetite.
- Address all aspects of shrinkage, including external and internal dishonesty, procedural failure and administrative error.
- Support and coach fellow Partners on how to minimise shrinkage and complete procedures correctly to protect our profits.
- De-escalate conflict situations in the shop professionally (at times, you may be required to detain or ban individuals who are committing offences in our shops).
- Support with investigations where required
Essential skills/experience you\\\’ll need
- Excellent verbal and written communication skills.
- Confidence in resolving conflict.
- Great attention to detail with ability to spot trends and signs of profit loss.
- Good customer service and relationship building skills.
Desirable skills/experience you may have
- Previous experience of working in a loss prevention role and a customer facing environment would be beneficial but is not essential as you will receive full and comprehensive training in the first few weeks of starting in your new role.
About The Partnership
We\\\’re the largest employee owned business in the UK and home of our cherished brands, John Lewis and Waitrose. We\\\’re not just employees, we\\\’re Partners, driven by our purpose to build a happier world. As we look to our future, there\\\’s never been a more exciting time to join us.
We\\\’re ruthlessly focused on being brilliant at retail. We continue to innovate, adapt and diversify. Never Knowingly Undersold on price, quality and service in John Lewis and passionately serving food-lovers in Waitrose.
As Partners we all share the responsibility of ownership and in its rewards. We use our voices to contribute to our success, working together through the good and challenging times, holding true to our behaviours and treating everyone with kindness and respect.
We all own making the Partnership somewhere we belong. Embracing our differences and creating an environment where we\\\’re free to be ourselves and can THRIVE. Growing ourselves individually, and as a collective.
As Partners, we make all the difference. And, we all own it.
Important points to note
It\\\’s important to note that some of our roles are subject to pre-employment vetting (which may include DBS checks for successful candidates). If required, you\\\’ll be informed and provided with information about vetting during the recruitment process and we encourage you to complete any vetting documents quickly to avoid delays. Any DBS checks required will be carried out by a third-party registered body and financial probity checks may also be required for some of our roles.
We occasionally close vacancies early in the event we receive a high volume of applications, and therefore, we recommend you apply early. If you require a reasonable adjustment due to a disability which means you may need longer to complete your application please contact us as soon as possible.
We want all of our Partners to have a good work-life balance and we support flexible working. This might mean flexible or compressed hours, job sharing or shorter hour contracts, where possible. Please discuss this further with the hiring manager during your interview.
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Loss Prevention Partner employer: ENGINEERINGUK
Contact Detail:
ENGINEERINGUK Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Loss Prevention Partner
✨Tip Number 1
Get to know the company culture! Before your interview, check out their website and social media. Understanding their values will help you connect with the team and show that you're genuinely interested in being a part of it.
✨Tip Number 2
Practice makes perfect! Role-play common interview questions with a friend or in front of the mirror. This will boost your confidence and help you articulate your thoughts clearly during the actual interview.
✨Tip Number 3
Dress the part! Make sure you look professional and appropriate for the role. First impressions matter, so put in the effort to present yourself well – it shows you care about the opportunity.
✨Tip Number 4
Follow up after your interview! A quick thank-you email can go a long way. It shows your appreciation for the opportunity and keeps you fresh in their minds as they make their decision.
We think you need these skills to ace Loss Prevention Partner
Some tips for your application 🫡
Get Your Login Sorted: Before you dive into the application, make sure you've logged in on our website. It’s a simple step that’ll save you time and hassle later on!
Show Off Your Skills: When filling out your application, highlight your excellent communication skills and attention to detail. We want to see how you can spot trends and tackle shrinkage effectively!
Be Yourself: Don’t be afraid to let your personality shine through in your application. We value authenticity and want to know what makes you unique as a potential Partner.
Apply Early: We sometimes close vacancies early if we get a lot of applications, so don’t wait around! Get your application in as soon as you can to avoid missing out on this exciting opportunity.
How to prepare for a job interview at ENGINEERINGUK
✨Know Your Stuff
Before the interview, make sure you understand the key responsibilities of a Loss Prevention Partner. Familiarise yourself with concepts like shrinkage, conflict resolution, and customer service. This will help you answer questions confidently and show that you're genuinely interested in the role.
✨Showcase Your Communication Skills
Since excellent verbal and written communication skills are essential for this role, practice articulating your thoughts clearly. You might be asked to describe how you would handle a conflict situation, so think of examples from your past experiences where you successfully resolved issues.
✨Demonstrate Attention to Detail
As an LPP, spotting trends and signs of profit loss is crucial. During the interview, highlight any experiences where your attention to detail made a difference. You could mention instances where you identified discrepancies or improved processes in previous roles.
✨Be Ready to Discuss Teamwork
This role involves working closely with fellow Partners, so be prepared to discuss how you collaborate with others. Share examples of how you've supported teammates in the past, especially in high-pressure situations, to show that you can contribute positively to the team dynamic.
