At a Glance
- Tasks: Shape user experiences for digital products and services at The FA.
- Company: Join The FA, a leader in football innovation and design.
- Benefits: Enjoy competitive salary, free lunches, event tickets, and hybrid working.
- Other info: Work in iconic locations like Wembley Stadium and St. George's Park.
- Why this job: Make a real impact on user experience while working with passionate teams.
- Qualifications: Experience in UX design and collaboration within agile teams is essential.
The predicted salary is between 54000 - 66000 £ per year.
Set the bar for greatness...
UX Designers at The FA are responsible for shaping the user experience of digital products and services across our Digital Technology product portfolio.
Working within agile, cross-functional product teams, you'll play a key role throughout the product lifecycle, from exploring and validating new ideas to continuously enhancing established products.
As a designer, you'll combine creativity, curiosity and problem-solving to champion user‑centred design.
Using design‑thinking techniques such as user research, wireframing and prototyping, you'll help teams create intuitive, accessible and impactful solutions that meet user needs and deliver meaningful business outcomes.
As part of our Product Design practice, you'll help ensure every experience meets high design and accessibility standards, while contributing to the evolution of our design principles and ways of working.
What will you be doing?
- Work as a UX Designer within a cross‑functional product team, contributing throughout the product lifecycle from discovery through to delivery and continuous improvement.
- Lead discovery and problem‑framing activities alongside Product and Research teams, exploring user needs, behaviours and opportunities to bring the voice of the customer into decision‑making.
- Design end‑to‑end user experiences across journeys, creating intuitive layouts, flows and interaction patterns that balance user needs, business objectives and technical constraints.
- Explore, test and refine solutions using a range of design‑thinking techniques, including journey mapping, wireframing, prototyping, usability testing and user research.
- Collaborate closely with agile delivery teams, supporting implementation and ensuring a high‑quality user experience throughout the development process.
- Represent the Product Design practice within your product team, ensuring outputs meet FA design standards, align with design principles, and adhere to accessibility guidelines and best practice.
- Executes additional tasks as required to meet the FA's changing priorities.
- Comply with all company policies and procedures to ensure that the highest standards of health, safety, and well‑being can be maintained.
- As part of the FA's commitment to ensuring a safe environment for everyone in football, every employee will be required to complete a DBS check.
The level of the check required will be based on the activity of the specific job role and in line with legislation and government guidance.
What are we looking for?
Essential for the role
- Experience working on design projects across the full product lifecycle, from initial concept design to continuous improvement of existing products.
- Comfortable working at different stages of the design process, whether conducting user research in the discovery phase or using design systems to create UI designs.
- Experience working as a UX designer in cross-functional, agile product teams.
Comfortable collaborating with different functional areas, from product managers and engineers to other UX and UI designers.
- Infinitely curious about the user, always keen to understand their needs and pain points.
Keeps the user at the centre of the design process while using problem-solving skills to design products that meet business objectives.
- Working knowledge of accessibility guidelines and standards, and applying these to design work.
- Uses communication skills to bring others on the journey, whether working with team members or presenting to stakeholders.
- Comfortable working on multiple tasks in parallel, managing time effectively to meet deadlines.
• Tools and software experience with the following
- Apple Mac proficient
• Primary tools (strong working knowledge)
- Figma
- Miro
- User testing platforms
- MS Office
• Secondary tools
- JIRA
Beneficial to have
- Experience applying continuous discovery techniques to uncover user needs, validate assumptions and identify opportunities for product improvement.
- Familiarity with AI-enabled design, research or prototyping tools and an understanding of their opportunities and limitations.
- Experience working with product metrics, analytics and behavioural data to identify opportunities and evaluate design outcomes.
- Experience contributing to or working with a design system to improve consistency and efficiency across products.
What's in it for you?
We are committed to ensuring everyone can flourish in their roles.
To achieve this, we have unique office spaces under the arch of the iconic Wembley National Stadium, which is the home of English Football.
We are also delighted to offer a world‑class, Elite Performance Centre, St.
George's Park in Staffordshire, which is an exceptional setting to develop and inspire high‑performing England teams and leaders.
We pride ourselves on offering a competitive salary as well as great opportunities to develop and grow in your role.
But that is not all; we also have a range of exciting benefits, some of which can be found below:
- Access to event day tickets at Wembley Stadium, alongside a host of regular internal events throughout the season, encourages you to connect and learn with your colleagues and look after your mental health and well‑being.
- Free, nutritious lunches at Wembley Stadium and St. George's Park.
- Free private medical cover.
- A contributory pension scheme.
- An additional 'Thank You' day's leave, volunteering days, as well as 25 days of annual leave (based on a full‑time, permanent contract)
- A hybrid working model which offers greater flexibility.
For more information on what it is like to work at The FA, please visit our FA Careers page,
Currently, we are working within a hybrid working model whereby the expectation is to work from your contractual location for part of the week, and as and when required by the team.
The remaining days can be worked remotely.
We will continue to monitor this model, and it may be adjusted in future if deemed necessary.
The contractual location of this role can be found on the FA Careers page.
We are a diverse workplace, aspiring to represent football across the country.
The Football Association actively promotes inclusion and diversity, encouraging you to be the best version of yourself at work.
We welcome applications from everyone and are proud to be an equal opportunities employer.
If you have any particular requirements in respect of the recruitment or interview process, please mention this during your application.
As part of the FA's commitment to ensuring a safe environment for everyone in football, every employee will be required to complete a DBS check.
The level of the check required will be based on the activity of the specific job role and in line with legislation and government guidance.
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UX Designer in London employer: ENGINEERINGUK
ENGINEERINGUK is an exceptional employer that fosters a collaborative work culture, allowing you to thrive as a Hybrid Brand Executive while contributing to a meaningful charity brand. With generous employee benefits such as 28 days of holiday, enhanced parental leave, and a robust pension scheme, you'll find ample opportunities for personal and professional growth in this dynamic environment.
StudySmarter Expert Advice🤫
We think this is how you could land UX Designer in London
✨Show Off Your Portfolio
In the world of UX/UI design, your portfolio speaks volumes! Make sure it's packed with your best work and showcases your process, not just the final product. We want to see how you tackle design challenges, so consider adding case studies that reflect your thought process and user-centric approach.
✨Get Involved in Design Communities
Jump into local or online design meetups and workshops! Places like UXPA or local design events can be goldmines for networking and learning. Plus, mingling with fellow designers can introduce you to potential job openings that might not be listed elsewhere.
✨Tailor Your Applications
When you find a role that excites you, like the one at ENGINEERINGUK for a UX Designer, make your application count! Highlight specific projects and skills that directly relate to the job description. Hiring managers are looking for candidates who fit into their specific team, so show them you’re the one!
✨Leverage Social Media
Don't underestimate the power of social media in finding a UX/UI design job! Follow design leaders on platforms like Twitter or Instagram, share your work, and engage in conversations. It’s a great way to get noticed by recruiters and even catch wind of openings at companies like ENGINEERINGUK before they go live!
We think you need these skills to ace UX Designer in London
Some tips for your application 🫡
Showcase Your Design Process:When you're applying for a UX/UI Design role like UX Designer at ENGINEERINGUK, make sure to include examples that clearly highlight your design process. We want to see not just the final product but also the journey that led you there—wireframes, user personas, and iterations demonstrate your thought process and user-centric approach!
Tailor Your Portfolio:A tailor-made portfolio is crucial for a full-time design role! Curate your best projects that align with the kind of work ENGINEERINGUK does. We suggest including 3-5 case studies that showcase a variety of skills such as wireframing, prototyping, and user testing to really make your application pop.
Craft a Compelling Cover Letter:Your cover letter should not just be a summary of your CV. Use it to express why you’re excited about UX/UI Design and what draws you specifically to ENGINEERINGUK. Mention any relevant experience, tools you’re proficient in (like Sketch or Figma), and how you can contribute to their projects.
Highlight Collaboration Skills:In the world of UX/UI Design, teamwork is crucial. Make sure to highlight any past experiences where you worked in cross-functional teams. Illustrate how you communicated design decisions and listened to feedback, as this will resonate well with the culture at ENGINEERINGUK.
How to prepare for a job interview at ENGINEERINGUK
✨Show Off Your Portfolio
When you're gunning for a full-time UX/UI design role, your portfolio is your best friend! Make sure you've got a solid selection of your work, showcasing not just the final designs, but the process behind them—think wireframes, user flows, and any user research you've conducted. During the interview with ENGINEERINGUK, be prepared to discuss your design decisions and how they solve specific user problems.
✨Prepare for Design Challenges
Expect to face some practical design tasks during your interview. ENGINEERINGUK might ask you to tackle a quick design challenge or critique an existing interface. Brush up on your problem-solving skills and try to articulate your thought process as you work through these scenarios. Showing how you approach a design problem is just as important as the final output!
✨Know the Tools of the Trade
Familiarise yourself with the tools commonly used in the industry—figma, Adobe XD, or Sketch should be second nature to you. Be ready to discuss your preferred tools during the interview and how they've shaped your design process at previous positions. This knowledge could give you an edge at ENGINEERINGUK!
✨Show Passion for User Experience
In a full-time UX/UI design role, having a genuine passion for improving user interactions can set you apart. Be prepared to share instances when you went above and beyond to ensure a great user experience in your previous projects. This will demonstrate that you’re not just a designer, but a user advocate, which is exactly what ENGINEERINGUK is looking for.
