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- Tasks: Design and improve secure IT services for clients in the telecoms sector.
- Company: Join CGI, a top-rated employer known for its inclusive culture.
- Benefits: Competitive salary, private healthcare, pension scheme, and share options.
- Why this job: Shape next-gen IT services and make a real impact on businesses.
- Qualifications: Experience in IT service design and a passion for technology.
- Other info: Hybrid role with opportunities for mentorship and career growth.
The predicted salary is between 36000 - 60000 £ per year.
At CGI, we help organisations turn complex challenges into meaningful, measurable outcomes. As a Service Design Consultant within our Advisory Services team, you will shape next-generation IT services and operating models that protect critical systems and enhance user experience across the UK. Working closely with public and private sector clients, you will design secure, resilient services that enable innovation, strengthen trust, and deliver lasting business value.
You will have the freedom to take ownership, the support to grow, and the opportunity to apply creativity to real-world challenges—while collaborating with experts who are passionate about making a difference through technology.
Due to the secure nature of the programme, you will need to hold UK Security Clearance or be eligible to go through this clearance. This is a hybrid position and you will be expected to travel to client site 1-2 days per week on average.
Your future duties and responsibilities:
- Work alongside clients to design, assure, and improve secure IT services across the full-service management lifecycle.
- Take ownership of service strategies and designs that balance people, process, technology, and commercial considerations, ensuring solutions transition smoothly into live operations and deliver real business impact.
- Act as a trusted advisor, shaping service architectures, guiding improvement initiatives, and adapting designs to emerging frameworks and technologies.
- Mentor junior consultants while continuing to develop your own expertise in response to evolving industry needs.
ITSM Service Design Consultant - Telecoms in London employer: ENGINEERINGUK
Contact Detail:
ENGINEERINGUK Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land ITSM Service Design Consultant - Telecoms in London
✨Tip Number 1
Network like a pro! Reach out to people in the industry, attend events, and connect with potential colleagues on LinkedIn. You never know who might have the inside scoop on job openings or can put in a good word for you.
✨Tip Number 2
Prepare for interviews by researching the company and its culture. Understand their values and how they align with your own. This will help you tailor your responses and show that you're genuinely interested in being part of their team.
✨Tip Number 3
Practice makes perfect! Conduct mock interviews with friends or use online platforms to get comfortable with common questions. The more you practice, the more confident you'll feel when it’s time to shine.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who are proactive about their job search!
We think you need these skills to ace ITSM Service Design Consultant - Telecoms in London
Some tips for your application 🫡
Tailor Your CV: Make sure your CV is tailored to the ITSM Service Design Consultant role. Highlight relevant experience and skills that align with the job description, especially in designing secure IT services and working with clients.
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you're passionate about this role and how your background makes you a perfect fit. Don’t forget to mention your enthusiasm for working in a collaborative environment.
Showcase Your Problem-Solving Skills: In your application, give examples of how you've tackled complex challenges in the past. We love seeing candidates who can demonstrate their ability to think critically and creatively when faced with real-world problems.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way to ensure your application gets into the right hands and shows us you’re serious about joining our friendly community at CGI!
How to prepare for a job interview at ENGINEERINGUK
✨Know Your ITSM Inside Out
Make sure you brush up on your IT Service Management (ITSM) knowledge, especially in the context of telecoms. Be ready to discuss frameworks like ITIL and how they apply to service design. This will show that you’re not just familiar with the concepts but can also apply them practically.
✨Showcase Your Problem-Solving Skills
Prepare examples of how you've tackled complex challenges in previous roles. Think about specific situations where you designed or improved IT services. Use the STAR method (Situation, Task, Action, Result) to structure your answers clearly and effectively.
✨Understand the Company Culture
Research CGI’s values and recent projects. They pride themselves on inclusivity and innovation, so be ready to discuss how you align with these principles. Mention any relevant experiences that demonstrate your commitment to diversity and collaboration.
✨Ask Insightful Questions
Prepare thoughtful questions to ask at the end of your interview. Inquire about their approach to mentoring junior consultants or how they adapt to emerging technologies. This shows your genuine interest in the role and helps you assess if the company is the right fit for you.
