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- Tasks: Manage IT systems, troubleshoot issues, and implement new technologies.
- Company: Amey delivers sustainable infrastructure solutions for transport and complex facilities.
- Benefits: Enjoy flexible benefits, competitive salary, training opportunities, and generous holidays.
- Why this job: Join a vibrant team, innovate in tech, and make a real impact on society.
- Qualifications: Bachelor's degree in IT or related field; knowledge of networks and Microsoft systems required.
- Other info: Security clearance is needed; diverse candidates are encouraged to apply.
The predicted salary is between 36000 - 60000 £ per year.
We are excited to offer a fantastic opportunity for a Senior Infrastructure Engineer to join one of Amey's most successful and high-profile contracts, delivering secure IT services to a major UK Central Government department in Whitehall, London.
Standard hours of work are 37.5 hours per week Monday-Friday. Join our vibrant, inclusive community and play an important part in Amey supporting the overall IT network and ensuring the efficient operation of our organisation's information technology systems. Working closely with the IT Manager, the IT Team lead will be responsible for overseeing day-to-day IT operations, implementing IT projects, and providing strategic input to enhance the organisation's technological capabilities for a complex physical network and Microsoft Windows environment.
We actively encourage innovation, so this role will include evaluating and integrating new technology/equipment to improve our services.
What you will do:
- Manage and support critical IT systems, including servers, networks, storage, and virtualisation technologies.
- Implement and maintain robust monitoring systems to ensure maximum uptime of cloud services, systems, and networks.
- Troubleshoot and resolve complex infrastructure issues promptly, using diagnostic tools and consulting with third-party suppliers when necessary.
- Perform regular system maintenance, including patching and updates for both Linux and Windows servers.
- Manage hardware warranties, software licenses, and asset management for IT equipment.
- Design and upgrade network infrastructure, including cloud services, to ensure operational stability, robustness, and availability.
- Manage infrastructure projects efficiently and ensure delivery within agreed timelines.
- Collaborate with technical teams and stakeholders to translate architectural designs into operational solutions.
- Keep up to date with emerging technologies and industry trends to recommend improvements to existing systems.
- Develop and contribute to IT infrastructure policies, including security, disaster recovery, and service provision standards.
- Provide technical support and guidance to junior team members and other stakeholders.
- Oversee the management of 3rd line Infrastructure support incidents and problems.
What you will bring:
- Bachelor's degree in information technology, Computer Science ideally or a related field.
- Good understanding of LAN/WAN/TCP/IP infrastructure.
- Good working knowledge of Active Directory, GPO, Hyper V, Microsoft Exchange /365/Azure, Microsoft Server 2019 and above, Microsoft SQL server maintenance.
- Working knowledge of mainstream backup solutions.
- Excellent communication skills, with the ability to interact effectively with all levels of the organisation.
- In-depth knowledge of IT infrastructure, systems, and security best practices.
- Relevant certifications.
We welcome applications from a diverse range of candidates. Please note - you will be required to obtain Security Clearance and then retain DV clearance.
Why join Amey?
- Enjoy a competitive annual salary with the potential for yearly reviews to ensure you're rewarded for your contributions.
- Shine in your career with advancement opportunities to roles like Void Manager.
- Unlock your potential with comprehensive training, including fully funded leadership programs tailored to your personal growth.
- Enjoy at least 24 days of holiday plus bank holidays, and the opportunity to buy further days.
- Generous pension scheme, with extra contributions from Amey.
- Customise your benefits with options such as insurance benefits, Cycle2Work scheme and access to discounted gym membership.
- Access our online portal filled with discounts from leading retailers, healthcare services, and more, helping you save on the things that matter.
- Two Social Impact Days each year, for volunteering and fundraising opportunities.
- Family friendly policies for new parents or if you provide care for a dependant.
- Membership of our Affinity Networks who connect, support and inspire diverse communities within Amey.
At Amey we constantly evolve how we work to reflect the different needs and backgrounds of our employees. We welcome applications from all suitably qualified candidates, regardless of their race, gender, disability, religion/belief, sexual orientation, or age. We believe everyone deserves an opportunity to shine.
As a disability confident leader, we're proud to guarantee applicants with a disability an interview if they meet the minimum requirements for the role. Please contact our recruitment team at peopleservices@amey.co.uk to discuss any access needs, reasonable adjustments or additional support that you may require at any point during the recruitment process.
Apply today. We may close this vacancy early if we receive sufficient applications. Please apply as soon as possible.
IT Analyst employer: ENGINEERINGUK
Contact Detail:
ENGINEERINGUK Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land IT Analyst
✨Tip Number 1
Familiarise yourself with the specific technologies mentioned in the job description, such as Microsoft Server 2019, Active Directory, and cloud services. Being able to discuss your hands-on experience with these systems during an interview will demonstrate your suitability for the role.
✨Tip Number 2
Network with current or former employees of Amey, especially those in IT roles. They can provide valuable insights into the company culture and the specifics of the IT Analyst position, which can help you tailor your approach when applying.
✨Tip Number 3
Stay updated on the latest trends in IT infrastructure and security best practices. Being knowledgeable about emerging technologies will not only prepare you for potential interview questions but also show your commitment to continuous learning.
✨Tip Number 4
Prepare to discuss your problem-solving skills and experiences with troubleshooting complex IT issues. Use specific examples from your past work to illustrate how you've successfully managed similar challenges, as this is a key aspect of the role.
We think you need these skills to ace IT Analyst
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience and skills that align with the IT Analyst role. Focus on your knowledge of LAN/WAN/TCP/IP infrastructure, Active Directory, and Microsoft technologies.
Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for IT and your understanding of the company's mission. Mention specific projects or experiences that demonstrate your ability to manage and support critical IT systems.
Highlight Relevant Certifications: If you have any relevant certifications, such as those related to Microsoft technologies or IT infrastructure, be sure to include them in your application. This can set you apart from other candidates.
Showcase Communication Skills: Since excellent communication skills are essential for this role, provide examples in your application of how you've effectively interacted with team members or stakeholders in previous positions.
How to prepare for a job interview at ENGINEERINGUK
✨Understand the Role
Make sure you thoroughly understand the responsibilities of an IT Analyst as outlined in the job description. Familiarise yourself with key technologies mentioned, such as Microsoft Server 2019, Active Directory, and cloud services, so you can discuss them confidently.
✨Showcase Problem-Solving Skills
Prepare to discuss specific examples of how you've troubleshot complex IT issues in the past. Use the STAR method (Situation, Task, Action, Result) to structure your answers and demonstrate your analytical thinking and problem-solving abilities.
✨Highlight Team Collaboration
Since the role involves collaborating with technical teams and stakeholders, be ready to share experiences where you've successfully worked in a team environment. Emphasise your communication skills and how you’ve contributed to achieving common goals.
✨Stay Updated on Industry Trends
Research current trends in IT infrastructure and emerging technologies. Be prepared to discuss how these trends could impact the organisation and suggest innovative ideas that could enhance their IT services.
