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- Tasks: Lead the transformation of Ice Cream Order to Deliver processes for world-class customer service.
- Company: Join Unilever Ice Cream, the largest global ice cream company with over 100 years of experience.
- Benefits: Enjoy a dynamic work environment with opportunities for innovation and career growth.
- Why this job: Be a change maker in a fun industry, shaping the future of ice cream experiences.
- Qualifications: Experience in Order to Deliver processes and ERP implementations is essential.
- Other info: This role will exist for 2.5-3 years, offering a unique opportunity for impactful work.
The predicted salary is between 48000 - 72000 £ per year.
ABOUT ICE CREAM: Life Tastes Better With Ice Cream. Unilever Ice Cream is the largest global Ice Cream Company in the world, with over 100 years of experience delivering a diverse range of indulgent, yet responsible, craft food experiences and treats delighting consumers. Committed to innovation, quality, and sustainability we have 35 brands, including 3 one billion Euro brands (Magnum, Wall's, Ben & Jerry's), a strong presence in over 60 countries, generating annual revenue of €8 billion. All brands are driven to transform moments into memories through indulgent yet responsibly made and marketed products.
JOB PURPOSE: We are seeking a dynamic highly skilled Ice Cream ERP Order to Deliver (O2D) Lead to join our team and drive the transformation of our Ice Cream Order to Deliver processes, both OOH and In-Home, consistently and reliably delighting our customers with world class customer service, underpinned by efficient and effective autonomous processes, which are integrated with customers and supply chain partners. You will lead the global design, build and deployment of order creation, order management, order fulfilment, customer service inquiry, cabinet related and collaboration processes in our upcoming new Ice Cream ERP implementation, and ensure a seamless transition.
KEY RESPONSIBILITIES:
- Reimagine the Order to Deliver Process: Lead the design and implementation of standardized global template for O2D processes aligned with industry best practices.
- Drive ERP Implementation: Seize the opportunity of new technological capabilities within the ERP system, other tools within the landscape, and integration with customers and partners to maximise the efficiency of the O2D processes.
- Engage with Stakeholders: Listen and communicate with business leaders and users to ensure their inclusion and engagement, gathering and incorporating their ideas and inputs.
- Lead the O2D Team: Manage and coach a team of specialists leading the implementation for their region.
- Manage the Workstream Deliverables: Ensure milestones for design, testing, and deployment are met.
- Transition to BAU: Establish performance metrics and governance frameworks for Order to Deliver processes, ensuring compliance and effective control measures globally.
WHAT YOU NEED TO SUCCEED:
- Proven Expertise: Relevant years of extensive experience in Order to Deliver process ownership, with a strong understanding of manufacturing environment.
- ERP Knowledge: Hands-on experience with ERP implementations.
- Leadership Skills: Demonstrated ability to lead cross-functional teams in a global environment, delivering results under tight timelines.
- Change Management: Extensive experience in developing and implementing change management strategies for complex global programs.
- Communication & Collaboration: Exceptional communication skills with the ability to influence and engage senior leadership and business units globally.
- Global Perspective: Experience working in diverse international markets, with a strong understanding of the cultural, regulatory, and operational complexities that impact global ERP deployments.
- Analytical Mindset: Strong problem-solving and analytical skills, with the ability to translate business needs into process improvements.
- Willingness to Travel: Ability to travel globally to support market-specific needs during the design, build, and deployment phases.
- Education: Bachelor's degree in Technology, Information Systems, Supply Chain, Business, Finance or a related field.
WHY JOIN US? Be a Change Maker: Play a critical role in shaping the future of Order to Deliver processes in a newly independent Ice Cream organization. Inspiration and Growth: Lead transformative projects that inspire teams, deliver measurable impact, and advance your career. A Global Perspective: Work with a diverse network of professionals and partners, influencing compliance across markets worldwide.
Ice Cream - Global ERP Order to Deliver (O2D) Process Lead employer: ENGINEERINGUK
Contact Detail:
ENGINEERINGUK Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Ice Cream - Global ERP Order to Deliver (O2D) Process Lead
✨Tip Number 1
Familiarise yourself with the latest trends in ERP systems, especially those related to Order to Deliver processes. Understanding how these systems can be optimised for efficiency will give you an edge during interviews.
✨Tip Number 2
Network with professionals in the Ice Cream and ERP sectors. Attend industry events or webinars to connect with potential colleagues and learn about their experiences, which could provide valuable insights for your application.
✨Tip Number 3
Prepare to discuss specific examples of your past leadership experiences in cross-functional teams. Highlighting your ability to manage diverse groups effectively will resonate well with the hiring team.
✨Tip Number 4
Research Unilever's Ice Cream brands and their market strategies. Being knowledgeable about their products and how they position themselves globally will demonstrate your genuine interest in the role and the company.
We think you need these skills to ace Ice Cream - Global ERP Order to Deliver (O2D) Process Lead
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in Order to Deliver processes and ERP implementations. Use specific examples that demonstrate your leadership skills and change management expertise.
Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for the Ice Cream industry and your understanding of the role. Mention how your background aligns with the key responsibilities and what unique insights you can bring to the team.
Highlight Relevant Skills: In your application, emphasise your analytical mindset and problem-solving abilities. Discuss any experience you have with global ERP deployments and how you've successfully managed cross-functional teams.
Proofread Your Application: Before submitting, carefully proofread your application for any spelling or grammatical errors. A polished application reflects your attention to detail and professionalism, which is crucial for this role.
How to prepare for a job interview at ENGINEERINGUK
✨Understand the Role Inside Out
Before your interview, make sure you thoroughly understand the responsibilities of the Ice Cream ERP Order to Deliver (O2D) Process Lead. Familiarise yourself with the key responsibilities and how they align with your experience, especially in process transformation and ERP implementations.
✨Showcase Your Change Management Skills
Be prepared to discuss your experience in change management strategies. Highlight specific examples where you've successfully led teams through transitions, particularly in complex global programmes, as this is crucial for the role.
✨Demonstrate Your Analytical Mindset
The role requires strong problem-solving skills. Prepare to share instances where you've identified process improvements or tackled challenges using data-driven insights. This will show your analytical capabilities and how they can benefit the company.
✨Engage with Stakeholder Communication
Communication is key in this role. Be ready to discuss how you've effectively engaged with stakeholders at various levels. Share examples of how you've influenced senior leadership and built relationships to ensure project success.
