At a Glance
- Tasks: Support employee success initiatives and drive organisational effectiveness in a dynamic environment.
- Company: Join Salesforce, a leader in CRM and AI, committed to equality and innovation.
- Benefits: Enjoy competitive salary, inclusive workplace, and opportunities for personal growth.
- Other info: Be part of a diverse team that values accessibility and employee wellbeing.
- Why this job: Make a real impact in a fast-paced company while developing your HR skills.
- Qualifications: Experience in HR, strong communication skills, and a proactive attitude.
The predicted salary is between 51750 - 63250 £ per year.
We are seeking a London based Lead Employee Success (ES) Consultant to join our ES organization. This individual will partner closely with other ES teams, including ESBPs/other PC's, Employee Relations, People Services & Operations (PS&O), Compensation, Mobility, Recruiting, and Talent Development to coordinate, roll out and execute ES programs and initiatives that support the business needs of the organization. The role will primarily focus on supporting the more senior ES team members along with leading their own ES projects that deliver business value into the UK & Ireland team.
This role will also provide specific support to managers and employees, including direct and specialized manager & employee support, coaching and enablement on a variety of ES topics and programs, including but not limited to, talent initiatives and programs, team dynamics, compensation data analysis, and audits and ad hoc analytics. The ideal candidate is one who is interested in making an impact at scale in one of the fastest growing companies and the industry; excels in a fast paced, high engagement environment; and is looking to work with a strong ES Organization.
Responsibilities
- Act as a trusted advisor to business leaders, ensuring people strategies support business needs.
- Partner with leadership to drive organizational effectiveness and a high-performance culture.
- Execute on continued reshaping, growth, acquisition, reorganization, etc.
- Work directly with managers to resolve medium to complex issues.
- Give guidance, coaching, and support to resolve ambiguous situations and issues.
- Using business/country insights and best practices to influence, coach, enable and support people leaders and teams through complex ES topics.
- Serve as a project lead for ES programs, responsible for tracking project objectives, timelines, and communication plans by prioritizing responsibilities, and tracking and measuring to successful completion.
- Monitor and interpret trends and metrics around employee satisfaction, attrition and turnover.
- Use HR analytic tools to make data-driven business decisions.
- Support digital transformation efforts from ES operations, such as AI-driven recruitment and process automation.
- Partner with ES Operations team on knowledge transfer and resolving root cause service delivery issues that impact the employee and manager experience.
- Lead initiatives in partnership with COEs and PS&O peers to identify bodies of work that can be better done at scale through automation or revised processes.
- Mentor and onboard others across the ES organization and lead and coach them through initiatives.
- Applying HR knowledge specific to relevant country(ies) including Labour Relations, Works Councils and Unions (where applicable).
Requirements and Key Skills
- Proven track record of AI fluency through designing and implementing AI enable process improvements.
- Demonstrated ability to support diverse, geographically dispersed, multicultural fast paced environment.
- Demonstrated ability to be a self-starter and proactive.
- Comfort with ambiguity and proven change agency.
- Ability to develop effective relationships across all levels of the organization and with diverse client groups.
- Excellent verbal and written communication skills; must be a strong and succinct communicator.
- Ability to collect, assimilate, analyze and present data.
- Must have strong knowledge of Google Drive (Sheets and Slides) or other spreadsheet and presentations software; Workday and Salesforce a plus.
- Ability to take trends and data, boiling them down to presentable themes and connecting the dots.
- Ability to partner with COEs to design, build, and implement programs and processes to support business needs.
- Ability to deliver difficult feedback, coach leaders through difficult scenarios and facilitate team discussions.
- General knowledge of employment policies and practices.
- Knowledge of staffing, compensation, and talent management best practices.
- Partner with the Labour relations, Compliance and Legal team to ensure Salesforce respects our Employment Legal obligations.
About Us: We’re Salesforce, the Customer Company, inspiring the future of business with CRM + AI + Data + Trust + You. Leading with our core values, we help companies across every industry blaze new trails and connect with their customers in a whole new way with our #1 AI CRM.
Our Commitment to Equality: At Salesforce, our commitment to driving equality and greater business value does not waver. We’re working with employees, partners, Trailblazers, and customers to move closer to equality for all.
We are a Disability Confident Scheme member. Salesforce is proud to be part of the Disability Confident Scheme, supporting employers in recruiting and retaining talent with disabilities or long-term health conditions in the UK.
Disability Inclusive Workplace: At Salesforce, we strive to create a workplace that is inclusive and accessible for all.
The Office of Accessibility: Salesforce’s Office of Accessibility provides dedicated support to ensure Salesforce employees have the right tools and resources to perform – and thrive – in the workplace.
Meet Our Equality Groups: Abilityforce unites people with visible and invisible disabilities and their allies, treating a community of support and sense of belonging.
Awards and Achievements: Salesforce has been regularly partnering with the UK leading business membership organization in disability inclusion.
HR Generalist employer: ENGINEERINGUK
ENGINEERINGUK is an exceptional employer that fosters a collaborative work culture, allowing you to thrive as a Hybrid Brand Executive while contributing to a meaningful charity brand. With generous employee benefits such as 28 days of holiday, enhanced parental leave, and a robust pension scheme, you'll find ample opportunities for personal and professional growth in this dynamic environment.
StudySmarter Expert Advice🤫
We think this is how you could land HR Generalist
✨Join HR Networks
Get involved in HR-specific communities, like the Chartered Institute of Personnel and Development (CIPD) and local HR meetups. This is a fantastic way to connect with industry professionals and learn about job openings before they even hit job boards!
✨Make Your Presence Known
Attend HR conferences and workshops in your area to network with potential employers. Don't be shy—introduce yourself, exchange business cards, and let them know you're keen on a full-time role in HR. Who knows, you might just land a friendly face at ENGINEERINGUK!
✨Leverage Your University Connections
If you’re a recent grad or still in uni, tap into your career services and alumni network. Many universities have connections with companies looking for HR talent, so get those leads and apply through our website for a smoother application process.
✨Showcase Your HR Passion
Create content around HR topics you’re passionate about, like employee engagement or diversity initiatives. Share articles or insights on LinkedIn to demonstrate your knowledge and get noticed by recruiters. It’s a subtle yet effective way to show you’re the right fit for a full-time role at ENGINEERINGUK.
We think you need these skills to ace HR Generalist
Some tips for your application 🫡
Show Off Your HR Skills:When you’re crafting your CV, make sure you highlight specific HR skills that are relevant to the role at ENGINEERINGUK. Include any experience with recruitment processes, employee relations, or performance management, and don’t forget to mention your familiarity with HR software or tools that could give you an edge.
Tailor Your Cover Letter:Your cover letter is your chance to shine, so tailor it to ENGINEERINGUK and the specific HR role. Highlight your passion for people management and how your unique approach can help foster a positive workplace culture. Be sure to sprinkle in examples from your past experiences that illustrate your problem-solving abilities and interpersonal skills.
Include Relevant Certifications:If you’ve got any HR certifications or relevant training under your belt, be sure to showcase them! These qualifications can really set you apart from other candidates when applying for this full-time HR position at ENGINEERINGUK. List them prominently on your CV to catch the hiring manager's eye.
Align with Company Culture:Make sure your application speaks to ENGINEERINGUK's values and culture. Research the company and align your experiences or values with what they stand for. This will show them that you're not only a fit for the role but also for the overall vibe of the team and organisation.
How to prepare for a job interview at ENGINEERINGUK
✨Brush Up on HR Best Practices
As you're diving into human resources, it’s crucial to be well-versed in the latest HR practices and legislation. Get familiar with key topics like employee engagement, talent acquisition, and diversity initiatives, as these could easily pop up in your interview with ENGINEERINGUK.
✨Know Your Recruitment Tools
Most HR roles involve using various recruitment tools and ATS (Applicant Tracking Systems). Make sure you can comfortably discuss platforms like Workday or Greenhouse. If you've had direct experience, share those examples; if not, show your eagerness to learn!
✨Highlight Your People Skills
A full-time HR role at ENGINEERINGUK will require strong interpersonal skills. Prepare to share stories that demonstrate how you’ve successfully navigated conflicts or supported team members in past experiences. Authenticity goes a long way in this field.
✨Stay Current with HR Trends
Being up to speed with current HR trends, like remote working protocols or mental health initiatives, can set you apart. Be ready to discuss how these trends could impact ENGINEERINGUK and how you would contribute to adapting HR strategies.
